Door Station ロゎ
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Door Station レビュヌ 

324
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TrustScore 5段階評䟡の4

4.2

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5぀星のうち1の評䟡

Ordered doors which are clearly advertised as “3-5 day delivery”. Over a week later there is no response. I have called many times using the main phone line (supposedly Customer Services”), but simply... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Exceptionally pleased with service received from Door Station. Expert knowledge about the product lines made choosing the right product a breeze. Once order was placed, we were kept well informed of p... もっず芋る

5぀星のうち5の評䟡

Bought a bespoke oak door from Doorstation, online. Ordering process went very smoothly, all my queries were answered incredibly quickly by Dan and colleagues. After the predicted lead time (whi... もっず芋る

5぀星のうち5の評䟡

Very helpful service - Dan was able to provide some guidance on which doors would best fit some unusually sized frames and what work would be involved for the carpenter. They also accommodated a few... もっず芋る

䌁業情報

  1. ドア提䟛業者
  2. ・
  3. ドア卞業者
  4. ドア補造業者
  5. ドア専門店
  6. 宀内ドア

Door Station に぀いお

圓該䌁業による蚘述

Door Station is an online door supplier, offering internal and external doors at competitive prices. Door Station is able to supply door casings, architrave, skirting board and quality ironmongery – mostly with the option of being unfinished or pre-finished. We deliver anywhere in the UK and offer the best customer service in the industry.

Our team know the importance of stocking the best products and providing the best customer service. We have spent time sourcing quality products and are able to offer them to you at some of the best prices online. We believe your customer journey should be easy and stress free from start to finish. Our experience means we can help you find the right products to meet your needs.

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4.2

ほが満足

TrustScore 5段階評䟡の4

324件のレビュヌ

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4.2

すべおのレビュヌ

(324)

過去12か月のレビュヌ数: 1件

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5぀星のうち3の評䟡

Not super impressed

I found the door I wanted online it had beveled glass I phoned and to order and double checked it had beveled glass, when it turned up it had flat glass! Door station gave me £25 discount which I accepted as it was the week before Christmas and my customer was desperate for a door. The door was not particularly well made the mdf panel was not glued on strait and the joinery on the glazing bars were very messy.

2022幎12月12日
Door Station ロゎ

Door Station からの回答

Hi Andrew

Thanks for the feedback. Unfortunately, XL Joinery changed the glass from bevelled to flat but didn't tell us - we have now updated the site. I can see you were offered either a partial refund to keep you door or a free return / full credit.

With regard to the quality of the beading, I will feed this back to XL.

If you have any further issues, please don't hesitate to contact us.

Thanks, Dan

5぀星のうち3の評䟡

Good products (doors made of wood)

Good products (doors made of wood).
Great price (£320) for beautiful internal wood doors.
Good delivery service.
But, one of 3 doors was darker than the other two and they refused to replace it.

2022幎12月7日
Door Station ロゎ

Door Station からの回答

Hi Andrew, thanks for the feedback. Unfortunately, as the doors were checked and signed for on delivery and then also installed, we aren't able to replace it. We can only exchange products that haven't been worked on.

Timber doors are a natural product and so we expect there to be some grain/colour variation.

We're always happy to help and answer any queries you may have so please do let us know if you need anything else.

Thanks, Dan

5぀星のうち5の評䟡

Nice quality doors delivered promptly

After selecting our new doors some were out of stock. However, we were given very helpful guidance and managed to find alternatives which were delivered quickly so our project wasn't delayed. They were also cheaper and a refund was processed immediately. Thank you for your very good service.

2022幎10月18日
5぀星のうち2の評䟡

Failed to deliver twice

Doors were to be delivered Friday 28th October - had a call to say 'problems with the driver' and couldn't deliver. Rescheduled to Monday 31st October. Waited in again, then received a call to day 'the truck had issues' and 'can't get to you today'. Finally arrived Tuesday 1st November. I would have scored 1 star only however the driver was friendly and he brought both doors into the house and stacked them against the kitchen wall, for which I was grateful.

2022幎11月1日
Door Station ロゎ

Door Station からの回答

Hi Graeme,

Thank you for your feedback on this.

Apologies the delivery was delayed by a few days. This particular order was delivered direct from the supplier so unfortunately this is the first we are hearing about it. Our apologies nonetheless.

We understand how frustrating it can be but good to know transport kept you updated.

If you have any further queries, please do let us know.

Thanks, Dan

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