Doxie レビュー 

Part my order was out stock and did not arrive . So when I contacted customer services this was sorted and new item sent out . Nice jacket but had to be returned as it was too big. Looked good quality jacket .Again customer services has helped to arrange for new jacket to be delivered . Bought crab toy too but it's for Xmas present so not been used yet.

They are such a great company! We love all the items we have received and such great quality! :) also so helpful when. I ordered the wrong size item. Would definitely recommend

I love everything about dozie.us! Every item that they sell is adorable and is perfect for our dachshunds. There very understanding and help you right away if there’s an issue with your order.

Product is very well made and customer service is excellent. Highly recommended!

Awesome customer satisfaction policy! The carrier I ordered was too short for my Doxie. The company replaced it at no cost. What a wonderful surprise! Thanks so much. ❤️

My doxie sweater was too small. I contacted customer service, they asked for the measurements and sent me another sweater for free. No return on the too small one. Pleasure working with them.

This was the best customer service experience I have ever had. My little doxi has a severe back injury and had surgery, i saw this back brace and ordered it right away, i ordered the wrong size and they were so polite and caring about my situation and immediately sent me out the right size for my little baby, we are both so very appreciate. I was taken back by such compassionate people who work their and it feels good to be treated with such respect and graditute. I can't thank you enough for all your help, i actually got a bit emotional, people that care. Thank you very much, I will never forget this experience. And you have the most cutest stuff for doxis, i will be forever a customer.

Tried to buy a IVDD back brace for My dash hound they sent me a notification that the item had been shipped only to find out that they don't even have the item that they're going to, evidently produce it at a later day and then ship it 3 weeks later Don't do business with these people. They are shady out of the USA. I think they're based out of China or India. Bad news

Wonderful customer service! I ordered my dog a vest that was too small. I contacted customer service to do a return and they told me, no need to send the vest back, they would send me a new one in his size for no extra charge! Thank you Doxie.us! I wish more companies would treat their customers like this.

Wonderful company.

Lack of communication, but overall positive experience. Adorable item

The cutest dachshund clothes and really keeps my sausage dog warm! Super happy and will be purchasing again for years to come

Although I received the wrong size item, upon contacting the customer service team their response was immediate—given the time difference—and polite

They sent a free replacement when I tried to exchange. Very pleased with my experience!

Wonderful to work with! They made my exchange super easy

Amazing customer service! I got the incorrect size and they are sending me a replacement at no cost.

Send a free refund as I got the measurements wrong!! Super friendly super helpful and my little Esme is as warm as toast in her new coat.

Amazing customer service. Helpful, prompt, and professional.

I ordered a costume for my dog in September so I could be set for Halloween. Once I got my tracking info I found out it was coming from china, which I do not typically have an issue with, but the doxie.us site name lead me to sense dishonesty from the vendor. At this point I began cautiously watching the tracking site

I checked every day and discovered that link for the tracking info did not update often even though Sharif (customer service)PROMISED that my package was being packed and shipped and processed. Finally the tracking info updated to being caught in customs.

After 18 days, I reached out to Sharif again and asked where my package was. After a few exchanges, and a couple lies about delivery, sharif finally admitted that it was lost in transit.

Sharif promised my package would be expedited and I would receive it before the holiday. 3 days later and my packages hadn’t even been picked up.

I asked Sharif what was going on. He never got back to me. That was weird because I typically got responses within an hour when I reached out at around 8amCST. So, I requested a refund and he never got back to me, again. Leads me to believe that this is a month long scam, and I’ve been getting the run around on from this fake company.

Please never buy from this company. YOU WILL REGRET IT.