Duux UK | Designed for better air レビュー 306

Very fast delivery and easy to follow instructions for setting the product up and operating it.

The Heater (Threesixty) itself is average - just like any other in terms of performance. It looks pretty good though.
The major issue here is that they promote it as Alexa compatible. It's not. Just check the many reviews of people with the same problem trying to get it to connect. The customer service is abysmal. They send you standard emails with absolutely no help and try to fob you off. Oh, and the schedule function doesn't work either. Sending mine back because of the terrible customer service in trying to get issues resolved.

Good looking product that provides 360 degree heating quite efficiently. The remote control is quite useful.
We are not convinced about the accuracy of its thermostat.

Stylish, effective fan heater. App is good and it’s great to be able to control the heater remotely, control the temperature and set schedules. The thermostat seems fairly accurate which is unusual for a fan heater, Only complaints are: it won’t blow cold air for use as a fan in the summer, and although the app is good, manual control of the heater is limited to changing the three heat settings and you can’t control the temperature manually.

My Bora arrived with a broken wheel. Not a big deal, but not a good start. After an hour and a half of running it in a small bedroom at 17 degrees Celsius, I got the first “frost buildup” warning… the unit has had “P1” (defrosting) warnings/stoppages multiple times in the first 10 hours of running… not encouraging… it’s also a big 30L unit but has struggled to bring humidity down in the small bedroom from 64% to 57% over those 10 hours (target set at 50%). The humidity gauge also seems a bit erratic and is inconsistent with two separate humidity gauges that I’ve put in the room to check (they’re just cheap Amazon devices but are consistently within 1% of each other whilst the Bora number fluctuates significantly). Over the 10 hours it hasn’t yet filled the container, but it is getting to about 3/4 full… so maybe on pace for 2L per day? It’s day one, but I’m not feeling optimistic. On the plus side, it looks nice and isn’t too loud. The app is simple and works.

Excellent product and really efficient delivery. I ordered my dehumidifier on a Friday and received it the next day on Saturday afternoon!

Quick delivery and the heater really does what it claims heats a 30 square meter loft space in about 20 to 30 minutes very impressive

Delivery was very speedy

Had a problem with the app so had to contact Duux which was successfully sorted. Instructions supplied with heater not clear enough.

We were looking for a portable heater and we definitely picked well with the Duux 360. It’s small, light and stays fairly warm - so it’s easy to move from room to room when needed. The app is really useful too and allows you to control the heater remotely. The only, minor, issue for me is that on its two highest setting it’s quite loud…just have turn the TV volume up a bit 😁

Very good with in one day 20L tank full it sucks the moisture very pleased with purchase

i have received the use heater I am very disappointed with my order deal

Ordering procedure simple and delivery as expected. Remote works perfectly.

Quick delivery and it’s such a brilliant piece of equipment . We bought the dehumidifier and it dries my clothes so quickly .. it’s fantastic

Great experience from ordering to receiving the dehumidifier the next day. Really pleased.

I received my smart heater fan, I already own the cooling fan so love the brand.
However the plug pin was damaged and made it unusable.
I returned it but because I didn’t want to wait until they examined it before they sent a replacement I ordered another -
So waiting for a refund.
The heater fan is fantastic, I use the setting to come on in the morning and am able to switch on from the App.
Brilliant product & company

Worst buy ever.

False advertising at its best, I bought this yesterday for the 'works with google' features. Only to discover the cloud connection problems have been on-going since August!!!

Clearly you don't want to make money, on this finding I'm returning this rubbish and I'll be reporting this this as false advertisement for failure to provide a clear and "flawless experience" as you put it on the packaging!

Great heater. Heats the room well. Fairly efficient.

brilliant machine, we are using the app to control it and it works lovely...

Quick delivery, great product.