I cancelled my Diesel subscription 5 months ago and received written confirmation which I have kept on record as explicitly stating that my remaining balance would be converted into a voucher for th... もっと見る
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レビュアーのコメントを見てみましょう
Whilst I probably wouldn't recommend the Each Person fuel card to somone who is a very low milage user, I would have no hesitation recommending it to everyone else. The yearly admin fee and monthly de... もっと見る
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The each person company feels like it has earned its name, because it does exactley that, gives each person exceptional service. All of my needs have been met with promptly and very kindly and politel... もっと見る
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I contact customer support and heard back almost instantly from them telling me they will work on my issue and get back to me, less than 24hours later they contacted me having g resolved my problem! A... もっと見る
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企業情報
当該企業による記述
Each Person is the recognition, reward and employee discount scheme, powered by epoints. We help businesses provide perks at work for their employees by showing them appreciation in a positive and engaging way. We believe in a positive work culture that makes a positive impact on the environment. Our vision is to be the go-to mentor and enabler to help all businesses fulfill a commitment to their people and the planet. A commitment that makes a tangible difference in everyone’s lives. Get in touch to learn how we can help you recognise and reward your employees, improving wellbeing and productivity in your business with employee benefits. Each Person has a different way of rewarding your people that gives everyone a tangible value and relevance in several ways. Epoints, the rewards currency exclusively provided by Each Person, goes beyond perks at work by offering a series of benefits your people can select from such as a Savings Club where they can earn 6% annual interest on their epoints balance and the market's highest cashback offer of up to 20% when they redeem epoints at thousands of retailers. We bring together all the best retailers and brands in an instant voucher format. Plus you can send vouchers for use in 30 countries! https://www.eachperson.com/
連絡先
8a Denmark Street, RG40 2BB, Wokingham, 英国
- 0118 230 5531
- support@eachperson.com
- eachperson.com
4.0
ほぼ満足
145件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Its a great system to reward staff with…
Its a great system to reward staff with and has some really nice benefits to redeem/ send to people. Only thing I found is it is not the most intuitive system to use and take some time to work out how to navigate around.
2025年1月7日
自発的なレビュー
Each Person からの回答
Thank you for your review! We're glad to hear you enjoy the rewards and benefits. We appreciate your feedback about the system's navigation, and we'll take this into consideration as we work to improve the user experience. If you ever need assistance, feel free to reach out!
The Each Person Support Team
I have made savings, but not without faults
I was sceptical but I have made savings with the Diesel card (but why does it not cover petrol as well?) simply because when I visit a friend in a different part of the country the diesel is always much more expensive. Closer to home it's less advantageous but I have always found it cheaper than the local stations, inc supermarkets. BUT I only paid £7.99 for my card through Vodafone - not sure I'd pay £19.99. Also the PFSs which accept the card are pretty convenient to me. Biggest issue is that my car was written off recently and I'm getting a petrol replacement. EP don't give refunds - I'm £112 in credit - and you have to buy gift cards with the balance. One bugbear is that you have to pay a 1.2% fee on top, which I feel is a dit disingenuous!
2025年1月7日
自発的なレビュー
Each Person からの回答
Thank you for your feedback! We're happy to hear that you've been able to save with the Diesel card. Currently, we don't offer a petrol card, but we appreciate your suggestion and will certainly consider it for the future. As you mentioned, fuel prices can fluctuate depending on location, which can sometimes impact savings. We’re always working to improve the benefits for our users, so your input is valuable.
If you have any other questions or need assistance, feel free to reach out!
The Each Person Support Team.
excellent company
excellent company, helpful customer service and really easy to navigate around their page
2025年1月6日
自発的なレビュー
Each Person からの回答
Thank you for your 5-star review! We're so glad to hear you had a great experience with our customer service and found our site easy to navigate. We truly appreciate your feedback!
The Each Person Support Team.
Great service & offers
This scheme is an excellent way to provide incentives to all employees using Epoints. The site is easy to navigate and there are a huge range of benefits and offers available. I can treat myself with items I need and also make someone's day by sending an E card to help brighten their day.
I did have an issue logging in initially (my fault) and contacted the support team, I received a reply shortly
after stating that I had managed to resolve my issue. They still kept the ticket open in case I needed additional support.
Although I have not used their cashback offers yet I plan to make the most of their services throughout the year.
Working in Customer Service I thought their closing message was very sweet:
Always here to help, The Each Person Support Team
Keep up the good work and have a great New Year.
2024年12月30日
自発的なレビュー
Each Person からの回答
Thank you so much for your wonderful 5-star review!
Your kind words mean a lot to us. We're glad you're enjoying the platform and our customer service. We appreciate your feedback and look forward to supporting you throughout the year. Wishing you a great New Year! 😊
Even though its Christmas Eve
Even though its Christmas Eve , my issue was dealt with quickly and enabled me to send the team a Christmas ecard before I left for the day ! Thank you
Great cost effective site that really helps us improve recognition & benefit from lots of great discounts
2024年12月24日
自発的なレビュー
Each Person からの回答
Thank you for your wonderful 5 star review! We're so glad we could assist you, even on Christmas Eve. It's great to hear that our site helps with recognition and discounts. Wishing you a Merry Christmas!
The Each Person Support Team.
Still waiting for vouchers
There is a long delay for a simple email delivery of the vouchers to my email address. One hour later and I still haven't received the Amazon vouchers for an urgent purchase.
2024年12月21日
自発的なレビュー
Each Person からの回答
Thank you for your feedback, and we apologise for your experience. Please note that some vouchers can take up to 24 working hours to process. However, we want to make this right. If you have not yet received your voucher, please email us at support@eachperson.com, and we will be happy to assist you further.
The Each Person Support Team.
Good customer service
The giftcard didnt work for me at first. But the team were quick to respond and help with the issue. The website is also simple and easy to use.
2024年12月20日
自発的なレビュー
Each Person からの回答
Thank you for your 5 star review! We're so glad we could quickly resolve the issue with your gift card. It's great to hear you found our website simple and easy to use as well. Your feedback means a lot to us!
The Each Person Support Team.
Quick and fix
Emailed directly about a query after having no response from my own work IT team.
This team dealt with it officially, quick and the best thing regular communication on time frame which is a massive thing for me for a good service.
Thank you
2024年12月14日
自発的なレビュー
Each Person からの回答
Thank you for your wonderful review! We're thrilled to hear that our team could assist you quickly and keep you updated throughout the process. Providing clear and timely communication is always our priority. We're glad we could help!
The Each Person Support Team.
Good communication
I emailed about a query and the issue was resolved very quickly and with ease. Good communication and quick email responds. Would recommend to use this service
2024年12月18日
自発的なレビュー
Each Person からの回答
Thanks so much for your lovely feedback! We're really glad to hear your query was sorted quickly and that the communication was on point. We appreciate your recommendation and look forward to helping you again whenever you need it!
Each Person からの回答
Thank you for sharing your feedback. I’m sorry to hear that your experience felt complicated and inefficient. We’ve since given you a call to assist with your issue, and I’m glad we were able to help.
Your feedback is important to us as we strive to improve. If there’s anything else you need, please don’t hesitate to reach out.
Great customer support
I had an issue with my rewards and the team answered me very promptly to help
2024年12月10日
自発的なレビュー
Each Person からの回答
We're delighted to hear that our team promptly resolved your rewards issue. If you have any further questions or need assistance, please don't hesitate to reach out.
Had a query regarding an order
Had a query regarding an order. Responded in an hour or 2 and answered everything I needed.
2024年12月5日
自発的なレビュー
Each Person からの回答
Thank you for your positive feedback! We're pleased to hear that we could address your order query promptly and provide the information you needed. We're here to assist you with any future questions or concerns.
Issue professionally resolved.
Had an issue with my account after a change of payment card, couple of quick emails had it all resolved. Great service.
2024年12月3日
自発的なレビュー
Each Person からの回答
We're glad to hear that our team was able to resolve your account issue promptly and professionally. If you have any further questions or need assistance, please don't hesitate to reach out.
Excellent and very helpful customer service
Excellent. I cancelled my membership because cutting down my bills, but in the future will use and contact customer service in advance. Till now I contacted them and must say I was very pleased as they were very helpful. Thank you.
2024年12月2日
自発的なレビュー
Each Person からの回答
We're glad our customer service team could assist you effectively. We understand your decision to cancel your membership to manage expenses and appreciate your consideration of our services in the future. If you decide to re-join, please feel free to contact us; we'll be happy to help with this!
Each Person からの回答
Thank you so much for your 5 star review! We're so glad to hear you’re enjoying the benefit's we offer, especially during the festive season!
Bought some vouchers and didn't receive…
Bought some vouchers and didn't receive them, they were easy to contact and with a couple of hours i had the vouchers emailed to me, Excellent, Great and efficient service.
2024年11月26日
自発的なレビュー
Each Person からの回答
Thank you for your great 5 star review! We’re glad to hear that we were able to resolve the issue with your vouchers quickly and efficiently. We appreciate your feedback and are happy to have been able to assist you.
The Each Person Support Team.
I received a lovely card from manager…
I received a lovely card from manager and cheered my day up. I will now be doing the same for others
2024年11月21日
自発的なレビュー
Each Person からの回答
Thank you for your 5 star review! We're thrilled to hear that you’re happy with our service.
The Each Person Support Team!
I've purchased gift cards with this…
I've purchased gift cards with this company and the cash back offer is excellent. They have every store going!
I was given a voucher through work they were very good when I lost my email and resent it to me with the voucher code.
I've been singing their praises! Thank you very much! One very happy customer.
2024年11月20日
自発的なレビュー
Each Person からの回答
Thank you for your wonderful review! —we’re thrilled to hear you’re enjoying our cashback offers, wide range of stores, and quick support, and we truly appreciate your kind words and praises!
The Each Person Support Team
Well worth it, excellent customer service!
The each person company feels like it has earned its name, because it does exactley that, gives each person exceptional service. All of my needs have been met with promptly and very kindly and politely by the excellent customer service team. And the service has saved me alot of money on deisel. Well worth it!
2024年11月20日
自発的なレビュー
Each Person からの回答
Thank you so much for this amazing 5-star review! We're thrilled to hear that you’ve had such a positive experience with our team and that we’ve lived up to our name by providing exceptional service.
The Each Person Support Team
Only used to try and get a good price…
Only used to try and get a good price for Diesel but unfortunately it was pointless. I used the pumps they specified about 4 or 5 times and each time I pay the full price and when I spoke to them a couple of times they were not helpful. It felt like a scam.
2024年9月1日
自発的なレビュー
Each Person からの回答
Thank you for your feedback. We're sorry to hear about the issue you experienced. Our pricing is based on a fixed weekly rate, but please note that premium diesel may be priced differently. If you encountered any other concerns, we’d be happy to look into it. Please feel free to contact us directly for further assistance. The Each Person Support Team.
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