East Durham Funeral Service ltd レビュー 

308
TrustScore 5段階評価の5

5.0

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Tom, Ellen and all at East Durham Funeral Services were so helpful, respectful and professional from our first contact with them, right through to the day of the funeral itself. Nothing was too much... もっと見る

企業が回答しました

5つ星のうち5の評価

At one of the most difficult times the empathy shown by Tom & his staff was heartwarming. Special thank you to Ellen & Tracey who I believe went over & beyond with some requests regarding music & fl... もっと見る

企業が回答しました

5つ星のうち5の評価

The whole process of organising my uncles funeral was made much easier due to the support we were given. Ellen guided us through everything and the service, flowers and car were beautiful. We don’t li... もっと見る

企業が回答しました

5つ星のうち5の評価

Such wonderful, compassionate service. Always ready to answer any questions immediately. A wonderful company to deal with at a time of utmost sadness. Thank you for your care and consideration.

企業が回答しました

企業情報

  1. 葬儀場
  2. 葬儀社

当該企業による記述

East Durham Funeral Service is a long-establised family-run Funeral Directors providing a complete range of funeral services to in Peterlee, Easington, Horden, Blackhall, Wingate, Wheatley Hill, Trimdon Grange, Castle Eden.


連絡先

5.0

優良

TrustScore 5段階評価の5

308件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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5.0

すべてのレビュー

(308)

過去12か月のレビュー数: 41

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5つ星のうち5の評価

Amazing team

East Durham have looked after both my mam and dad and they were fantastic. The whole team are very attentive and caring and can't do enough for you in your time of sadness.

2025年4月3日
East Durham Funeral Service ltd ロゴ

East Durham Funeral Service ltd からの回答

Thank you Michelle, we really appreciate the time taken to leave such a kind review.

5つ星のうち5の評価

Professional and respectful

Great prompt service from start to finish. Listened to us and helped tailor the funeral to our wishes. They were always available to answer any queries we had. Would highly recommend them.

2025年4月17日
自発的なレビュー
East Durham Funeral Service ltd ロゴ

East Durham Funeral Service ltd からの回答

Thank you Diane xx

5つ星のうち5の評価

Respectful and caring funeral service

Respectful and caring funeral service, looked after all our family very well and always made sure they were doing their very best for us.

2025年4月9日
East Durham Funeral Service ltd ロゴ

East Durham Funeral Service ltd からの回答

Thank you for taking the time to leave such kind feedback, we really appreciate it

5つ星のうち5の評価

Very understanding

Very understanding, respectful and thoughtful at a time when you really need that from others. They arranged a beautiful, sensitive and very dignified funeral to give my husband the very best possible send-off

2025年2月16日
East Durham Funeral Service ltd ロゴ

East Durham Funeral Service ltd からの回答

Thank you we really appreciate the time taken to leave such a kind review

5つ星のうち5の評価

Everything about this company is…

Everything about this company is excellent. They took care of everything exceptionally well. Just what you need at a difficult time.

2025年3月13日
East Durham Funeral Service ltd ロゴ

East Durham Funeral Service ltd からの回答

Thank you Pauline, that's really kind of you. We really appreciate it

5つ星のうち5の評価

Attention to detail

Attention to detail. Nothing too much trouble. Personal service. A quality service from a quality company with quality people.

2025年3月14日
East Durham Funeral Service ltd ロゴ

East Durham Funeral Service ltd からの回答

Thank you George, that's very kind of you to say

5つ星のうち5の評価

Our experience with East Durham…

Our experience with East Durham Funeral service was absolutely outstanding from start to finish. Throughout a very difficult time, they were patient, kind, very helpful, understanding and there was absolutely nothing they couldn’t help with. Our lovely mum was laid to rest in the most dignified and respectful way. Their communication and customer service throughout the whole process was fantastic. We cant thank them enough.

2025年2月24日
East Durham Funeral Service ltd ロゴ

East Durham Funeral Service ltd からの回答

Thank you for taking the time to leave such kind feedback, we really appreciate it

5つ星のうち5の評価

Can't thank East Durham Funeral…

Can't thank East Durham Funeral services enough for giving my dad the best send off From the first meeting with Tom you knew you were in good hands He covered everything without being pushy.
We were kept updated via email from Ellen and on the day everything was perfect. They organised beautiful flowers and an amazing catering for the wake. The procession to the crem was timely and tastefull,the cars were pristine! The undertaker was immaculate very professional and very helpful.She did an amazing job at leading us through the day. Would recommend this service as they are so helpful when you are feeling a little lost Thank You

2025年2月12日
自発的なレビュー
East Durham Funeral Service ltd ロゴ

East Durham Funeral Service ltd からの回答

Thank you Jackie, we really appreciate your kind review

5つ星のうち5の評価

Very friendly & professional

Very friendly & professional, Ellen was always reassuring myself and my brother that my mam would be well looked after and made sure everything ran smoothly for us she was very caring and helped put our minds at ease a little with everything we have going on we were well looked after & carnt thank them all enough for all the help and care from start to finish.

2025年1月13日
自発的なレビュー
East Durham Funeral Service ltd ロゴ

East Durham Funeral Service ltd からの回答

Thank you Hayley, that's really kind of you. We really appreciate it

5つ星のうち5の評価

Very happy to recommend East Durham…

Very happy to recommend East Durham Funeral Services. At a very difficult time, when it’s hard to know what to do, and how to do it, I was guided through everything. Managed to sort out all arrangements by phone & messaging .
Dealt solely with Ellen. Whole process smooth, and happy with outcome, and cost.

2025年1月29日
自発的なレビュー
East Durham Funeral Service ltd ロゴ

East Durham Funeral Service ltd からの回答

Thank you very much, really really do appreciate your feedback

5つ星のうち5の評価

Funeral of the late Joan Noble

East Durham Funeral Services helped us arrange my late mother’s funeral. I can’t praise them enough for the care and compassion shown to mam, my family and I. Ellen, Charlotte, Tracey and the rest of the staff were so professional and everything was carried out with a great deal of dignity. Everything mam wished for they arranged and planned perfectly. We Couldn’t have asked for a better service and would highly recommend East Durham Funeral Services to take care of your loved ones. Thank you again

2025年1月23日
自発的なレビュー
East Durham Funeral Service ltd ロゴ

East Durham Funeral Service ltd からの回答

Thank you for the recommendation and lovely review, we all really appreciate it

5つ星のうち5の評価

Exceptional professionalism and compassionate care

We couldn't of picked a better company.
Tom and Ellen couldnt have looked after our son Craig any better whilst in their care.
Your kindness and attention to detail made a challenging time more bearable and brought us comfort when we needed it most

2024年12月16日
自発的なレビュー
East Durham Funeral Service ltd ロゴ

East Durham Funeral Service ltd からの回答

Thank you Marilyn xx

5つ星のうち5の評価

East Durham funeral service did a…

East Durham funeral service did a wonderful job in taking care of our mother , nothing was a problem . Ellen was very professional and attended to our needs, nothing we asked was a problem. And on the funeral day Charlotte looked after us very well , all in all a very professional service and would not hesitate to use them again . Thank you to all involved . Xx

2024年12月19日
自発的なレビュー
East Durham Funeral Service ltd ロゴ

East Durham Funeral Service ltd からの回答

Thank you, we really appreciate the feedback xx

5つ星のうち5の評価

From the first point of contact to…

From the first point of contact to completion the staff, especially Ellen at East Durham Funeral Service were so supportive and helpful in guiding me through the process. They were efficient, empathetic and totally professional throughout. I would not hesitate to recommend East Durham Funeral Services to anyone.

2024年12月9日
自発的なレビュー
East Durham Funeral Service ltd ロゴ

East Durham Funeral Service ltd からの回答

Thanks for taking the time to leave this review, we really appreciate it!

5つ星のうち5の評価

At such a heartbreaking time when we…

At such a heartbreaking time when we lost our beloved husband/Dad. East Durham took all the stress away and took care of everything and offered a first glass service. We were kept informed every step of the way. Ellen, Tom and all the staff have been amazing. My dad had such an amazing sent off and he was looked after in a very dignified way. I don’t know how we have coped without all the help and respect we received from all the staff. We can certainly recommend East Durham to look after your love ones who have passed away. Once again thank to all the staff ❤️

2025年1月3日
自発的なレビュー
East Durham Funeral Service ltd ロゴ

East Durham Funeral Service ltd からの回答

Thank you we really appreciate the time taken to leave such a kind review

5つ星のうち5の評価

East Durham funeraldirectorsand…

East Durham funeraldirectorsand staff,we're very helpful for my mams funeral ,the late shirley Armstrong, went out of there way to take the stress away did everything for us ,most grateful would have been lost without them ,thanks From ,Alan,susan,and Dot,xx

2025年1月3日
自発的なレビュー
East Durham Funeral Service ltd ロゴ

East Durham Funeral Service ltd からの回答

Thank you for taking the time to leave this review, we really appreciate it

5つ星のうち5の評価

Excellent professional service the…

Excellent professional service the whole team guided me through the whole process, no pressure and done everything I asked for to provide my brother a lovely send off. Highly recommended using this family run buisness

2024年12月12日
自発的なレビュー
East Durham Funeral Service ltd ロゴ

East Durham Funeral Service ltd からの回答

Thank you for taking the time to leave such lovely feedback, We really appreciate it xx

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