Worst warranty company you can get coverage from. They slow play your repair so you are out of a car for weeks on end. Then they use some aspect of your contract to deny coverage. You pay almost 4k a... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Save your money!!! Every time we have tried to use the warranty it’s been denied. Read the fine print and it covers very little. We paid almost 4k for the top of the line contract and have found... もっと見る
We had an oil leak and got two estimates, one from a Ford dealership, the other from our local auto repair shop, which was half the price. Our auto repair shop manager said he wasn’t familiar with Ea... もっと見る
企業が回答しました
Easy care made our worst nightmare a more enjoyable experience. No one enjoys car repairs or paying for insurance. We had a great experience with EasyCare, they handled our claim and they were able to... もっと見る
企業が回答しました
企業情報
EasyCare について
当該企業による記述
EasyCare has been a trusted leader in the automotive industry since 1984, offering innovative vehicle service contracts, appearance protection, maintenance plans, and GAP coverage to dealerships and their customers across the U.S.
EasyCare delivers F&I solutions that help dealers drive customer satisfaction and long-term loyalty. Their comprehensive suite of products is backed by industry-leading claims service, dealer training, and compliance support.
With a commitment to protecting both vehicles and vehicle owners, EasyCare provides a seamless ownership experience to protect what matters to you.
Learn more about how EasyCare is redefining the car ownership experience at EasyCare.com.
連絡先
6010 Atlantic Blvd, 30071, Norcross, 米国
- 800-458-7071
- info@easycare.com
- easycare.com
3.2
まあまあ
188件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 54％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
they paid for work done at the Premier …
they paid for work done at the Premier and done verywell the trunk, and then Keys and then seat
2025年2月6日
EasyCare からの回答
Thanks for your feedback! We’re glad everything went smoothly and that you’re satisfied with the coverage and service.
steer clear.
I had a negative experience with this warranty company. I would not recommend their services. The staff was unprofessional and unhelpful, often failing to listen carefully to my inquiries. It took nearly a month to complete the repairs on my vehicle due to ongoing delays and back-and-forth communication. Additionally, they refused to reimburse me for a rental car, despite multiple proofs that the delays were caused by their own handling and that my time was being unnecessarily wasted.
2024年12月15日
EasyCare からの回答
We’re sorry to hear about the difficulties you experienced and the frustration it caused. Please provide the last 6 digits of your VIN or your Contract Number, and we’ll make sure the customer service team is made aware.
Very good service
Very good service . I paid a deductible and I guess the rest was paid by Easycare. They let have my car and I was very happy.
2025年4月10日
EasyCare からの回答
We’re so glad to hear you had a positive experience and everything worked out smoothly. Thanks for sharing your feedback!
Wouldn't let my local dealership…
Wouldn't let my local dealership replace my transmission with there parts used there own supplier with remanufatured parts and shipped them to my local dealer which I had to pay a shipping fee which is ridiculous.
2024年6月1日
EasyCare からの回答
We appreciate you sharing this. Please send us the last 6 digits of your VIN so we can forward your comments to the correct team.
If this is for heritage Chevy their…
If this is for heritage Chevy their service sucks. Denooyer Chevy has way better service practices and prioritizes the customer. Heritage caused damage to my headlights and numerous other issues and this was auto insurance coverage for hail.
2024年8月6日
EasyCare からの回答
We’re sorry to hear about your experience at the dealership. While EasyCare is separate from dealership operations, we’d still like to pass your concerns along. If you're able to provide the last 6 digits of your VIN or your Contract Number, we’ll make sure the right team is made aware.
Stranded a received help
I was stranded and received a tow and a tire plug at my dealership.
2025年4月24日
EasyCare からの回答
We’re glad you were able to get the help you needed! Thanks for taking the time to share your experience.
EasyCare からの回答
Thank you for the kind words! We’re happy to hear you’ve had a smooth and positive experience with us.
They don't communicate with you
They don't communicate with you
Provides no assistance thru the process
My claim still isn't resolved and now I'm on my way to court to resolve the debt
They have responded quicker to my review than to my claim... the last contact I had with them was my claim# in Sept 2024
Now, they are asking me to reply and edit my review
Claim# CL11405241
5/21/25: please send copy of check swnt to Educational Finance to the email on file. Would love to take it into the court.
2024年6月27日
EasyCare からの回答
We understand how frustrating this has been and want to get this addressed promptly. Please send the last 6 digits of your VIN or your Contract Number, and we’ll escalate this to the appropriate team.
After review, the GAP claim was received on 9/13/2024, the last documents to complete the claim were received on 11/27/2024, and the claim was paid on 12/2/2024. A check was mailed to Educational System FCU in the amount of $8,391.99.
The copy of the check has been sent. Please confirm receipt.
EasyCare からの回答
Thank you for letting us know. If you believe this was an error or there’s been some confusion, please feel free to ignore. If you do have a policy with us and ever need assistance in the future, don’t hesitate to reach out.
The easy at which it is handled
The easy at which it is handled. If this level of service continues I will use it on subsequent vehicles of mine that go out of warranty
2025年4月8日
EasyCare からの回答
We’re thrilled to hear the process was easy and that you’re considering us for future vehicles. Thanks for your trust and great feedback!
Your service worked as expected.
2025年2月13日
EasyCare からの回答
Glad to hear everything worked as expected! We appreciate you taking the time to leave a review.
This company is an absolute rip-off.
This company is an absolute rip-off.
When we filed our claim, it took them 2 weeks to settle it and they were giving different stories to us and the dealer that was taking care of the vehicle. Then when the approval did come through, we found out that they weren't going to cover almost a $1000 worth of it. Part of it being the diagnosis. We paid a lot of money for a bumper to bumper coverage plan and they did not hold up their end of the deal.We are extremely disappointed with this company! Right now, I'm in the process with the dealership to cancel my policy! Absolutely, horrible customer service.
2025年3月5日
EasyCare からの回答
We’re very sorry to hear about the frustration and confusion you experienced. If you can provide the last 6 digits of your VIN or your Contract Number, we’ll escalate your concerns to the appropriate team for review and follow-up.
EasyCare からの回答
We’re so glad you had a hassle-free experience and felt taken care of. Thanks for the great feedback!
you put a used transmission in my suv…
you put a used transmission in my suv instead of a new one as you didn't want to pay for the new one.
2025年1月15日
EasyCare からの回答
We’re sorry to hear about your experience. Please provide the last 6 digits of your VIN and your Contract Number, and we’ll make sure your concerns are shared with the appropriate team.
Very fast on resolving my needs at auto…
Very fast on resolving my needs at auto dealership
2025年4月29日
EasyCare からの回答
Great to hear your needs were resolved quickly! Thanks for the positive review.
The helpful tech…
The helpful tech explained everything about what and how my claim was being handled.
2025年2月20日
EasyCare からの回答
We’re glad to hear our team was helpful and transparent throughout your claim process. Thanks for sharing your experience!
Amazing Team to Work With!
Easy Care was super-easy to work with, and I greatly appreciate all of their help when I needed them so badly!!
2024年12月1日
EasyCare からの回答
Thank you for the kind words! We’re glad we could be there for you when it mattered most. We truly appreciate your feedback!
EasyCare からの回答
We’re happy to hear the claims process was smooth and easy. Thanks for sharing your experience!
Only once did I ever have an issue with…
Only once did I ever have an issue with you not paying for my repair. I was disappointed...but I somewhat understood.
2024年4月30日
EasyCare からの回答
Thank you for your honest feedback. We understand how frustrating it can be when a repair isn’t covered. If you ever have questions about your coverage in the future, we’re here to help.
I pay so much money to have this…
I pay so much money to have this warranty yet my claim was denied over and over. My parts werent covered because of a technicality which is ridiculous. So what's the point of even paying for the warranty. Out 3800 ontop of what I pay yall.
2024年11月18日
EasyCare からの回答
We understand how upsetting this must have been and we’re sorry to hear about your experience. Please provide the last 6 digits of your VIN or your Contract Number, we’ll forward your concerns to the appropriate team.
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