EasyCare レビュー 

188
TrustScore 5段階評価の3

3.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Worst warranty company you can get coverage from. They slow play your repair so you are out of a car for weeks on end. Then they use some aspect of your contract to deny coverage. You pay almost 4k a... もっと見る

5つ星のうち1の評価

Save your money!!! Every time we have tried to use the warranty it’s been denied. Read the fine print and it covers very little. We paid almost 4k for the top of the line contract and have found... もっと見る

5つ星のうち5の評価

We had an oil leak and got two estimates, one from a Ford dealership, the other from our local auto repair shop, which was half the price. Our auto repair shop manager said he wasn’t familiar with Ea... もっと見る

企業が回答しました

5つ星のうち5の評価

Easy care made our worst nightmare a more enjoyable experience. No one enjoys car repairs or paying for insurance. We had a great experience with EasyCare, they handled our claim and they were able to... もっと見る

企業が回答しました

企業情報

  1. 自動車保険代理店
  2. 保険代理店
  3. 保険ブローカー
  4. 保険会社

EasyCare について

当該企業による記述

EasyCare has been a trusted leader in the automotive industry since 1984, offering innovative vehicle service contracts, appearance protection, maintenance plans, and GAP coverage to dealerships and their customers across the U.S.

EasyCare delivers F&I solutions that help dealers drive customer satisfaction and long-term loyalty. Their comprehensive suite of products is backed by industry-leading claims service, dealer training, and compliance support.

With a commitment to protecting both vehicles and vehicle owners, EasyCare provides a seamless ownership experience to protect what matters to you.

Learn more about how EasyCare is redefining the car ownership experience at EasyCare.com.


連絡先

3.2

まあまあ

TrustScore 5段階評価の3

188件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 54%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.2

すべてのレビュー

(188)

過去12か月のレビュー数: 56

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

We had nissan pathfinder with 75k miles…

Last 6 digits are - 624643. We had nissan pathfinder with 75k miles on it and when issues came and bill came for 16k , none was covered and we had taken max possible coverage. All money was paid in full. I would not take easy care for any car going forward nor will I recommend in Reddit. Our Other car has a different insurance and they have been lot better; never gave us a hard time for similar repairs.

2025年4月20日
EasyCare ロゴ

EasyCare からの回答

We’re very sorry to hear about your experience and understand how frustrating and disappointing this must have been. Please share the last 6 digits of your VIN or your Contract Number so we can ensure your concerns are shared with the appropriate team.

5つ星のうち1の評価

Terrible service

Terrible service. Rude people. Lacked transparency and knowledge. Highly poor communication. Never answered questions.

2024年12月15日
EasyCare ロゴ

EasyCare からの回答

We’re sorry to hear about your experience and the concerns you’ve raised. If you’re willing to provide the last 6 digits of your VIN or your Contract Number, we’ll make sure your experience is communicated with the appropriate team.

5つ星のうち1の評価

How about responding?

The car was fixed fine however the air pressure light is on continuously as I have informed you since I bought the car! Also wrote to you before with NO response. Also I don't like coupons pressuring me to do more repairs immediately after just spending hundreds of dollars with a deadline of a couple months. Seriously. Who has that kind of money??? Give more time or don't have a deadline.

2025年4月15日
EasyCare ロゴ

EasyCare からの回答

We’re sorry to hear about your ongoing concerns. While EasyCare is separate from the dealership, we’d like to better understand your situation. Please provide the last 6 digits of your VIN or your Contract Number, and we’ll look into this further.

5つ星のうち5の評価

Worth it!

Never been big on warranties or extended warranties. However, I did buy a certified pre-owned vehicle and the Easycare warranty came in clutch when I had a part fail that would have cost me $2k plus between parts and labor. Highly recommend!

2025年4月30日
EasyCare ロゴ

EasyCare からの回答

Thank you for sharing your experience. We’re pleased to know your EasyCare coverage provided value and peace of mind when it was needed. We appreciate your recommendation and your trust in us.

5つ星のうち5の評価

Purchased the warranty when I bought…

Purchased the warranty when I bought the truck best thing I ever did. It was a used truck and had a problem from the prior owner was all taken care of no charge or a little charge.

2025年4月30日
EasyCare ロゴ

EasyCare からの回答

Thank you for your feedback! We’re glad to hear your warranty brought peace of mind and helped cover unexpected issues. We appreciate you sharing your experience.

5つ星のうち5の評価

Knowing my vehicle was going to be…

Knowing my vehicle was going to be operating well again. Less stress on how it was going to be repaired.

2025年4月30日
EasyCare ロゴ

EasyCare からの回答

We’re happy to hear your experience gave you confidence in getting back on the road with less stress. Knowing you can count on your coverage is exactly what we aim for.

5つ星のうち5の評価

Just all around great company

Just all around great company! Very prompt in taking care of paying for repairs! Also very easy to work with!

2025年4月30日
EasyCare ロゴ

EasyCare からの回答

Thank you for the great feedback! We’re proud to provide prompt, reliable service and appreciate you sharing your positive experience with us.

5つ星のうち5の評価

Helpful & Compassionate

Every person I spoke with during my experience was incredibly helpful and patient! The first person who worked with me was especially sympathetic and compassionate about the situation I found myself in, and I appreciated someone listening while I shared my plight. EasyCare helped greatly with a difficult, lengthy, out-of-state car repair.

2024年12月11日
EasyCare ロゴ

EasyCare からの回答

Thank you for your thoughtful feedback. We’re truly glad to hear our team could provide both support and compassion during a challenging time.

5つ星のうち5の評価

Excellent Service…

Have not had any issues with them caring for my car. Excellent Service.

2025年4月9日
EasyCare ロゴ

EasyCare からの回答

Thank you for the great feedback! We’re pleased to hear you’ve had a smooth experience and appreciate your trust in our service.

5つ星のうち5の評価

Excellent customer service and very …

Excellent customer service and very knowledgeable on the information that they provided to me. I highly recommend this company to cover your vehicle.

2025年4月30日
EasyCare ロゴ

EasyCare からの回答

Thank you for the great recommendation! We're glad you had a positive experience with our customer service team and found the information helpful. We appreciate you sharing your experience.

5つ星のうち5の評価

I’m very happy with how fast you…

I’m very happy with how fast you resolve problems and stand up and do the right thing with the warranty that I have paid for. I thank you for your committed service and will always use you.

2025年4月30日
EasyCare ロゴ

EasyCare からの回答

Thank you for your thoughtful feedback. We're proud to stand behind our coverage and are grateful for your trust and loyalty. It means a lot to know you've had a positive experience with our service.

5つ星のうち4の評価

The service tech got things…

The service tech got things accomplished but had to push to get things done under the circumstances

2024年12月26日
EasyCare ロゴ

EasyCare からの回答

Thank you for your feedback. We're glad to hear the repair was taken care of and appreciate you taking the time to share your experience.

5つ星のうち1の評価

when you have a wreck the isn't your…

when you have a wreck the isn't your fault the last thing you want is to wait for responses. They never responded I had to call multiple times in order to track how much they would pay. The customer service was very short with no answer. Even when the insurance paid on the vehicle easy care mad me wait for a validated check to hit my bank even when I had a receipt from the insurance company. we had a limited time on our car rental and with me pushing the issue it was finally paid so we could get on with our life. This process with you was incredibly difficult to get processed in a timely manner.

2024年11月28日
EasyCare ロゴ

EasyCare からの回答

We’re truly sorry to hear how difficult and delayed this process felt for you—especially during an already stressful situation. If you're willing to share the last 6 digits of your VIN or your Contract Number, we’ll ensure your concerns are passed along to the appropriate team.

5つ星のうち5の評価

Marty is my service advisor and has…

Marty is my service advisor and has helped with my covered items. He gets it done!

2024年12月12日
EasyCare ロゴ

EasyCare からの回答

Thank you for the kind words! We’re glad to hear your service advisor has been helpful and that your covered items were taken care of efficiently. We appreciate you sharing your experience!

5つ星のうち1の評価

I got screwed

I got screwed, bought with my 2017 Chevy and renewed when term ran out. I had a transmission failure at 81k miles. Replacement was unsatisfactory in my opinion. You would not cover a GM sourced transmission by supplied one from an unknown source, also took over two months to get it. Then it didn’t work well so I said to heck with it and sold the truck. Would not recommend EasyCare to anyone. Cancelled

2025年4月26日
EasyCare ロゴ

EasyCare からの回答

We understand your frustration and are sorry to hear that your experience didn’t meet your expectations. If you’d like to review the terms of your coverage with one of our customer service agents to ensure everything was handled properly, please have your VIN or Claim Number ready and visit easycare.com/my-easycare to find the best contact number based on your specific coverage.

5つ星のうち5の評価

I was able to get my oil changed and…

I was able to get my oil changed and tires rotated and back on the road. The only complaint I have is that the service advisors never know if I have Easy Care or not I would like that when you are a customer checking out you shouldn't have to tell them you have Easy Care I would like for them to already know.

2025年4月14日
EasyCare ロゴ

EasyCare からの回答

We’re glad to hear you were able to get back on the road smoothly with your service, and we appreciate your honest feedback. We’ll be sure to share your suggestion regarding dealership communication—it’s insights like yours that help us improve the overall experience.

5つ星のうち1の評価

Easy Care Plus Gold claim denied

I have 3 cars with Easy Care Plus . For the first time I had a warranty claim denied for headlight assembly . The daytime running light went out . And the only way to fix it . Is by replacing the whole entire headlight assembly. What a disappointment with the process

2025年4月24日
EasyCare ロゴ

EasyCare からの回答

We understand your disappointment, especially as a longtime customer with multiple vehicles under coverage. We strive to resolve all claims fairly and according to the terms of the contract, and we’re sorry to hear that this experience didn’t meet your expectations. If you’d like to review the details of your coverage and claim with a customer service agent, please have your VIN or Claim Number ready and visit easycare.com/my-easycare to find the best contact number based on your specific plan.

5つ星のうち1の評価

I have an issue with my trunk not…

I have an issue with my trunk not working and took it to get fixed at the dealership. The dealership didn’t fix it the first time and I brought it back. I was told I would have to pay my deductible again? Now the trunk is so called fixed and now it won’t go down. I can’t bring it in to get fixed cause i’ll get charged my deductible again…..

2025年2月18日
EasyCare ロゴ

EasyCare からの回答

We understand your frustration with the repair experience and the concerns around repeated deductibles. We strive to resolve all claims promptly and in line with the terms of your coverage. If you’d like to speak with a customer service agent to review your claim and deductible situation in more detail, please have your VIN or Claim Number ready and visit easycare.com/my-easycare to find the best contact number based on your specific plan.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報