Worst warranty company you can get coverage from. They slow play your repair so you are out of a car for weeks on end. Then they use some aspect of your contract to deny coverage. You pay almost 4k a... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Save your money!!! Every time we have tried to use the warranty it’s been denied. Read the fine print and it covers very little. We paid almost 4k for the top of the line contract and have found... もっと見る
We had an oil leak and got two estimates, one from a Ford dealership, the other from our local auto repair shop, which was half the price. Our auto repair shop manager said he wasn’t familiar with Ea... もっと見る
企業が回答しました
Easy care made our worst nightmare a more enjoyable experience. No one enjoys car repairs or paying for insurance. We had a great experience with EasyCare, they handled our claim and they were able to... もっと見る
企業が回答しました
企業情報
EasyCare について
当該企業による記述
EasyCare has been a trusted leader in the automotive industry since 1984, offering innovative vehicle service contracts, appearance protection, maintenance plans, and GAP coverage to dealerships and their customers across the U.S.
EasyCare delivers F&I solutions that help dealers drive customer satisfaction and long-term loyalty. Their comprehensive suite of products is backed by industry-leading claims service, dealer training, and compliance support.
With a commitment to protecting both vehicles and vehicle owners, EasyCare provides a seamless ownership experience to protect what matters to you.
Learn more about how EasyCare is redefining the car ownership experience at EasyCare.com.
連絡先
6010 Atlantic Blvd, 30071, Norcross, 米国
- 800-458-7071
- info@easycare.com
- easycare.com
3.2
まあまあ
188件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 54％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I felt I was given the run around for…
I felt I was given the run around for over a month to getting my radio fixed. It seemed myself and the shop owner spoke to about 10 different people before actually getting anything resolved. It was very stressful waiting for call backs that I never received. For all the money I spend monthly I felt I’d been best off saving the money on my own and pay out of pocket . Not happy at all.
2024年9月17日
EasyCare からの回答
We’re sorry to hear how stressful and frustrating your experience was. We understand how important clear communication and timely resolution are—especially when repairs are involved. If you’d like to review your coverage and claim in more detail, please have your VIN or Claim Number ready and visit easycare.com/my-easycare to find the best contact number based on your specific plan.
EasyCare からの回答
We’re sorry to hear the process took longer than expected. Please provide the last 6 digits of your VIN or your Contract Number, and we’ll make sure your concerns are shared with the appropriate team.
EasyCare からの回答
We're so glad to hear that your policy covered your repairs without any issues. We strive to make the claims process as smooth as possible for our customers.
Easy
The shop handled everything and they said they didn't have issues with my warranty company.
2024年10月1日
EasyCare からの回答
We appreciate you taking the time to share your positive experience. We're glad to hear that we were able to handle everything smoothly and work with your warranty company.
Easy Care resolved my gap insurance…
Easy Care resolved my gap insurance claim in a timely and efficient manner.
2025年2月20日
EasyCare からの回答
We appreciate your kind words and are delighted to hear that you had a positive experience with our company. We strive to provide excellent customer service and are glad that we were able to resolve your claim efficiently.
Driver window operation repair!
Motor which operates driver's window failed. This was covered, but garage went to alternate supplier to get better price. Labor estimate was also higher than what warranty provides for such repair.
2025年4月14日
EasyCare からの回答
Thank you for your review!
Hassle free when it came to claims
Hassle free when it came to claims. Definitely worth it.
2025年4月23日
EasyCare からの回答
We appreciate your kind words and are glad to hear you had a positive experience with our claims process. We strive to make the process as smooth and efficient as possible for our customers.
The service advisor was exceptional
The service advisor was exceptional. Kept us informed. Gave us options and went to great lengths to make the major service as pleasant as possible. The service advisor's professionalism is the best we've encou tired while having a vehicle worked on.
2025年3月13日
EasyCare からの回答
We are thrilled to hear about your positive experience. It's wonderful to know that our service advisor went above and beyond to make your major service as pleasant as possible. We strive to ensure that every customer feels valued and well-informed throughout their service experience.
If there was a choice for 0 I would…
If there was a choice for 0 I would have chosen that. Long story short, there was an accident with the vehicle, not at fault, Insurance company paid 60k, I had Easy Care as our Gap coverage. They said to keep making payments so the loan would be current and in good standing even though the truck was totaled. 3 months later after continued payments, Easy Care chose to take from the balance after the accident date, (my three extra payments) included. When, in fact, by law they have to go to balance as of date of accident. Easy Care took advantage of the situation and my money. I overpaid $5,100.00 in extra payments after the truck was totaled. Easy Care did not reimburse me. Instead they used the extra money to go in their favor. I would recommend that when purchasing a vehicle do everything you can to avoid this company as your GAP go to. As they do not follow protocol when it comes to actually needing to use GAP coverage. Buyer Beware.
2024年7月7日
EasyCare からの回答
We’re very sorry to hear about your experience and the frustration surrounding your GAP coverage. We understand how important it is for claims to be handled in a way that feels fair and transparent. If you're open to discussing this further, please have your VIN or Claim Number ready and visit easycare.com/my-easycare to find the best contact number based on your specific coverage. A customer service agent can review the details with you directly.
Did not have any problems everything…
Did not have any problems everything was handled in a very businesslike manner.
2025年3月19日
EasyCare からの回答
We appreciate you taking the time to share your positive experience. We strive to provide efficient and professional service, and we're glad you found our approach helpful.
EasyCare からの回答
Thank you for your kind words! We're glad to hear that we were able to meet your needs and provide a positive experience.
Extended warranty isn’t a scam
I am not or should I say I WAS not a big believer in extended warranties. But when I purchased my 2016 Camaro I decided to go ahead and get the extended warranty. And let me tell you, it was a game changer. They have covered a transmission and a/c system amongst other stuff on my car. Without it I would be not able to afford the repairs. It’s been easy to find a company who works with them, and the response time is fast. It has been a great experience all together.
2025年3月18日
EasyCare からの回答
We appreciate you taking the time to share your positive experience with our extended warranty. It's wonderful to hear that it has been a valuable investment for you, especially during unexpected repairs. We understand that extended warranties can seem like an unnecessary expense, but your story highlights the peace of mind and financial protection they can provide. We're glad to hear that you've had a positive experience with our company, including the ease of finding a participating repair shop and the quick response time.
Glad I bought the Easy Care service contract
The dealership made it very easy to use the Easy Care product. They handled the claims and reimbursement so all I paid was my deductible. I have used the Easy Care contract to replace my transmission, oil filter housing and front drive axle, so it was well worth the money!
2024年10月28日
EasyCare からの回答
We appreciate you taking the time to share your positive experience with our Easy Care product. We're thrilled to hear that you found the process of using the product easy and that you were satisfied with the claims handling. It's rewarding to know that Easy Care has provided you with peace of mind and helped you manage the costs of unexpected repairs.
Antwan Batise (sp?) was exceptional
Antwan Batise (sp?) was exceptional. Professional, but friendly, provided answers to every question. He made the process efficient but also with great detail so I could make an informed decision. He was also very patient with my extraordinary schedule. I wish I could work with Antwans everywhere.
2025年4月21日
EasyCare からの回答
We are thrilled to hear about your positive experience. We appreciate your kind words about Antwan. It sounds like he went above and beyond to ensure you felt comfortable and informed throughout the process. We strive to provide exceptional customer service, and it's wonderful to hear that Antwan embodies this commitment.
Great, no hassle review
Courteous and easy to understand customer service; no hassles from EasyCare in dealing with our mechanic. Our experience was very good and certainly recommend EasyCare for car warranty.
2024年12月18日
EasyCare からの回答
We appreciate you taking the time to share your positive experience with EasyCare. We're thrilled to hear that you found our customer service to be courteous and easy to understand, and that you had a smooth experience working with your mechanic. Your satisfaction is our top priority, and we're glad that we could provide you with a positive car warranty experience.
Planning ahead helped…
I like being able to get maintenance done for free in some cases and other things at a discount, I’m so glad we planned ahead and chose this!
2025年4月23日
EasyCare からの回答
We appreciate you taking the time to share your positive experience. We're thrilled to hear that you're happy with the benefits and value you've received. We strive to provide our customers with exceptional service and are glad to hear that we've met your expectations.
I have always had Easycare for my…
I have always had Easycare for my warranty..
They always pay promptly on any warranty claims. Customer Service is great
2024年7月23日
EasyCare からの回答
Thank you for your kind words and for choosing our company. We are thrilled to hear that you have had a positive experience with our warranty services and customer support. We strive to provide excellent service to our customers and appreciate your feedback.
Paid little to nothing on valid claims…
Paid little to nothing on valid claims & issues we had.
2024年12月19日
EasyCare からの回答
We’re sorry to hear that you felt the coverage didn’t meet your expectations. We strive to handle all claims fairly and in accordance with the terms of the contract, but we understand how disappointing it can be when the outcome falls short of what you anticipated.
Your feedback is important to us and helps guide our ongoing efforts to improve.
It took almost 2 months to get this…
It took almost 2 months to get this approved. Then they kept my vehicle for 25 days. The dealership was not happy and did not get reimbursed the way they should have.
2025年3月7日
EasyCare からの回答
We understand your frustration with the lengthy process and the inconvenience of having your vehicle held for an extended period. We strive to provide efficient service and apologize for the delays you experienced. We value your feedback and will use it to improve our processes.
I have been with easy care for 5+…
I have been with easy care for 5+ years. Their customer service, care and coverage are exemplary! The best decision I could have ever made when it comes to my car care. I wished I had known about them years ago when I got rid of my favorite car because I couldn't afford the repairs.
All of my friends and family are jealous, lol.
They will have a customer for life!
2025年4月1日
EasyCare からの回答
Thank you for your kind words and for being a loyal customer for the past five years. We are thrilled to hear that you have had such a positive experience with our services. We strive to provide exceptional customer service, care, and coverage, and it is rewarding to know that we have met your expectations. We are glad that you are happy with your decision to choose us for your car care needs. We appreciate your loyalty and look forward to continuing to serve you for many years to come.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。