This is the first time I have used this company. My electrician sent me the link to Electricals Online to look at some spotlights I wanted as an example, so after checking other websites I dec... もっと見る
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great service experience, I made a mistake in my order and when I noticed I reached out to them and they were able to update my order in no time and send me a correction by email. The delivery wasn't... もっと見る
Bought a Aurora Seren 600000 EV 7.4kW EV Charger, great price compared to other competitors, had it installed for just over a week and it’s doing exactly what it should do, great piece of kit for the... もっと見る
企業が回答しました
Good communication & very quick service. Prices on par & a little less than others. Website could do with an upgrade for more info on products, but works ok. We will use again.
企業情報
当該企業による記述
Electricals Online (or EO for short) are a new and innovative wholesaler of electrical goods on the online market, we aim to provide our customers with market leading prices online and to deliver them the best customer service possible. The directors of Electrical Online have all worked for some of the biggest electrical wholesalers across the U.K. They saw trade industries drastically change in the age of the internet and came together to pool their knowledge and experience to create EO. More than simply an online retailer, they launched EO’s membership programme in commitment to helping fellow tradesmen grow and futureproof their own respective businesses.
連絡先
Friars Gate, DN4 5NU, Sheffield, 英国
- 01146980583
- hello@electricalsonline.co.uk
- electricalsonline.co.uk
ネガティブなレビューの 71%に回答しています
通常2週間以内に回答
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Electricals Online からの回答
Hassled me online re a basket item in…
Hassled me online re a basket item on 18th March 2025..twice. then again 19th of March.
Great Service throughout
Easy to navigate website.
Luceco Downlights were delivered promptly and well packaged.
Very competitive pricing.
Would recommend Electrical’s Online!

Electricals Online からの回答
Ordered a new house alarm system,had…
Ordered a new house alarm system,had problems with the main board on the old one.
This Veritas system was just the job.
Great price and delivered on time.

Electricals Online からの回答
Amazing turnaround
Amazing turnaround, order placed & outside lights were delivered very well packaged within 24 hours. Lights are modern shape & look great. Price was competitive too. Very pleased with service.

Electricals Online からの回答
Order EO-56136
Order EO-56136. Purchased a central heating programmer. Good service ordering from website, payment and delivery. Plumber struggled getting the unit to work and needed some technical help and recommended the EPH 37 may have been a better choice so I thought I would call electricals online to have a chat about either swapping or help on the H3747 unit we had ordered. No phone number on the website so emailed their customer services email address and 4 days later still no reply. My plumber sought help elsewhere to get the unit working, which is now but still getting to grips with it. So score was a 5 for the purchasing side and a zero for customer service received. Would I buy from them again, doubtful as I like products backed up by customer service.

Electricals Online からの回答
ToughLED batten light.
Chose EO for buying a batten light.
They had it priced well and in stock.
Decent reviews on TP.
I was pleased with the whole service and pleased at how well packaged it was.
A good experience, I’m going to be electrifying my newly built garage, and as a result of this experience I will be getting everything for that from here.

Electricals Online からの回答
Delivery was prompt, return handled well
Delivery was prompt. The product had been damaged in transit, only apparent internally. Support were quick to reply and supplied a return label. The replacement could have been a bit quicker to arrive, but it is now installed and working fine.

Electricals Online からの回答
Good service
Good price , prompt delivery, when the delivery driver threw the parcel over a tall gate you were quick to reply and offer a replacement in it was damaged, good service, thanks

Electricals Online からの回答
Quick delivery good stock on site too…
Quick delivery good stock on site too of items merchants don’t hold 👍

Electricals Online からの回答
Customer service - doesn't exist
I placed my order with eta of 1-2 days. I contacted EO to be told it was delayed direct from the supplier. I then contacted EO 2 more times for updates and never received a response.
Your customer services is shocking and although only a £129 mirror it took almost a week to arrive with no updates.
Produce from Sensio is great and working
IiBoost and Caddy delivered quickly
IiBoost and Caddy delivered quickly. All now installed and working.

Electricals Online からの回答
slow delivery/ bad design downlighter connector
slow delivery. items bought had design fault.Unable to fit 1.5mm cable in so called " quick fit "connector. I emailed the company, but as yet, no reply. Had to use Wago connectors to wire up downlighters.
Good knowledge team of sparks
Clear communication and polite and knowledgeable team highly recommend

Electricals Online からの回答
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