What made my experience great, was that my support responder answered all my questions in a respectful and timely manner. And went overboard by gifting me for being a nice client and made his job easi... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Iris was kind, attentive, and understood my request. Customer service isn't always easy but she made it seem that way today!
企業が回答しました
My experience started off with a email giving me freespins , and I had time to kill so figured even tho they didn't use the provider I prefer (rtg) I would try them out at least for the Freeplay .. th... もっと見る
企業が回答しました
I dislike the fact they send you emails saying they are giving you something and when I try to get it it says oh sorry UPDATE: Thank you Elegant Spins for your attempt at justification, however, if... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to ElegantSpins, where the thrill of the game meets a commitment to excellence. ElegantSpins is not just another online casino – we are a team of passionate gaming enthusiasts dedicated to delivering an unparalleled gaming experience!
連絡先
4.1
ほぼ満足
684件のレビュー
ネガティブなレビューの 93％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Elegantspins からの回答
Dear Player,
Thank you for the kind words. We’re glad you’re enjoying our unique games and fast customer service. Wishing you a great time and big wins ahead! 😊
was able to assist in the issues i…
was able to assist in the issues i needed help with, without any problems and/or hassels
2026年2月7日
自発的なレビュー
Elegantspins からの回答
Dear Player,
So glad to hear that. We’re happy we could help resolve everything smoothly and without any hassle. If you need anything else at all, we’re always here for you. Thanks for choosing us! 💙
Helped me and I'm very pleased.
2026年2月6日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thank you for your feedback! I’m happy to hear you were pleased with the help provided.
Great customer service as usual when or…
Great customer service as usual when or if ever needed!
2026年2月5日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thank you so much! We’re always happy to help whenever you need us. We truly appreciate your continued support.
Elegantspins からの回答
Dear Player,
Thank you so much! We’re happy to hear you’ve always received fast customer service and enjoyed our games! 😊
Elegantspins からの回答
Dear Player,
Thank you! We’re glad you found the app fun, easy, and exciting. Hope you keep enjoying the games! 🎮
Very good....
2026年2月2日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thank you so much! We’re really glad you had a very good experience. Hope to see you again soon!
Very generous bonuses and prompt…
Very generous bonuses and prompt customer service! Come play!
2026年2月2日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thank you so much! We’re happy you enjoyed the generous bonuses and our prompt customer service. Hope to see you again. Come play anytime! 🎉
It's a great deal but then you have to…
It's a great deal but then you have to claim your gift separately but other than that it's great service
2025年12月1日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thank you for your feedback! We’re glad you enjoyed the great deal and our service.
We appreciate your note about claiming the gift separately and will definitely keep it in mind as we work to improve the experience. 😊
Elegantspins からの回答
Dear Player,
Thank you! We’re glad you’re enjoying your experience and appreciate you playing with us.
J'ai tester le casino je trouve qu'il…
J'ai tester le casino je trouve qu'il ne fait pas très moderne j'ai eu l'occasion de jouer que sur les machines maverix et ça va c'est plaisant a jouer mais on s'en lasse vite et je trouve le bemol c'est de devoir jouer que sur ces machines a cause du bonus
2026年2月2日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thank you for sharing your feedback. While some bonuses are linked to specific providers, we also offer a variety of promotions across different game providers, including no-deposit free credits that can be used on all providers. Each bonus or promo code has its own terms and eligible games, which are always outlined in the promotion details.
We appreciate your comments and are continually working to expand both our game selection and bonus flexibility for our players.
Elegantspins からの回答
Dear Player,
We’re thrilled to hear you’re having fun and enjoying our customer service. We appreciate you being part of our community and hope the good times continue! 🎉
The elegantspin team handle any…
The elegantspin team handle any concerns or questions that I have greatly I greatly appreciate appreciate you guys get it right all the every time all every time
2026年2月1日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thank you so much for your kind words! We’re thrilled to hear that our team has been able to help and that you feel supported every time.
We truly appreciate your feedback and your continued trust in us! ✨
Elegantspins からの回答
Dear Player,
Thank you for your feedback! We’re glad you’re enjoying our customer support, the variety of games, and all the offers we provide.
We appreciate you playing with us and hope you continue having a great experience!
Great game selection
Great game selection, prompt and satisfactory customer support, great bonuses what more could i ask for 😁
2026年2月2日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thank you for the fantastic feedback! We’re thrilled to hear you’re enjoying our game selection, customer support, and bonuses. We’ll keep working hard to make your experience even better. Happy playing! 🎰✨
I always win
2026年1月4日
自発的なレビュー
Elegantspins からの回答
Dear Player,
That’s awesome to hear! We’re thrilled you’re having such a great time and enjoying your wins. Thanks for being part of our community. We love seeing players have fun! 🎉
Game play and features are good
Game play and features are good, would be 5 stars if there were more ways for us broke people to earn some sc coins or more no deposit bonus
2026年2月1日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thank you for the feedback! We’re glad you’re enjoying the gameplay and features.
We do offer free play and bonus opportunities regularly, and you’ll receive more free play offers very often via email. Be sure to keep an eye on your inbox so you don’t miss out!
I've had a lot of fun so far at this…
I've had a lot of fun so far at this casino website! I think it's really cool all the different discounts and free spins and cool offers they seem to always have available. Also the selection of games seems to be a lot better then other sites too. I would definitely refer my friends to this site!
2026年2月1日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thank you so much for the great feedback! We’re thrilled to hear you’re having fun and enjoying our discounts, free spins, and special offers.
We work hard to provide a strong game selection and exciting promotions, so it’s great to know that stands out. We truly appreciate your support and referrals. Welcome, and good luck! 🍀
great service really efficient and…
great service really efficient and understanding
2026年1月8日
自発的なレビュー
Elegantspins からの回答
Dear Player,
Thank you for the kind words! We’re happy to hear you found our service efficient and understanding. We appreciate your feedback and support.
Elegantspins からの回答
Dear Player,
Thank you for sharing your experience! We’re glad to hear you’re enjoying your time with us and hope you continue to have a great experience. 🎮
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。