Eleven Loves have crafted a beautiful brand with quality, stylish clothing and Hayley shares so many tips on how to wear their pieces - it feels like a little community! Love the brand and my most re... もっと見る
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Fantastic quality clothing and incredible customer service. Ordered one afternoon and received my lovely parcel the next day AMAZING! Love my new Tina Shacket which I’ll take everywhere.
I’ve bought several pieces from Eleven Loves and I honestly couldn’t be more impressed. The quality and style is exceptional, and if you manage to snap something up in the sale, even better! What re... もっと見る
企業が回答しました
I've bought a couple of things from here and the stuff is stylish and well-made. However, and I have to have a moan here - I bought a pair of cargo trousers which were great but the first time I wash... もっと見る
企業が回答しました
企業情報
当該企業による記述
Eleven Loves creates beautifully made, effortless clothing for women that can be worn day to night, throughout the seasons, year after year. We do so with love and respect for the environment, our talented producers and our wonderful customers. We want to make our customers feel special every single day.
連絡先
Willow House, Stony Lane, HP16 0DS, Great Missenden, 英国
- 07583248760
- hello@elevenloves.co.uk
- elevenloves.co.uk
4.7
優良
85件のレビュー
ネガティブなレビューの 100％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I have purchased many times from…
I have purchased many times from Elevenloves. The quality of the clothes is outstanding and delivery is always very quick. I am excited to have discovered this company and will continue to purchase.
2024年3月21日
自発的なレビュー
Elevenloves からの回答
Hi Annabel- thank you so much for your wonderful review. Thank you for your lovely feedback about the quality of our clothes, which is so important to us. It is great to hear also that you have been pleased with the customer service. Thank you for all of your support for our small business. Hayley
Love eleven loves
I first noticed eleven loves from social media, advocating sustainable clothing. I have purchased quite a few pieces now, and I’m thrilled with the quality. When I’ve needed to get in touch with eleven loves I’ve received a prompt reply.
2024年1月1日
自発的なレビュー
Elevenloves からの回答
Hi Nicola. Thank you so much for your very kind review. I am very pleased to hear your feedback on the quality of the pieces you have ordered and that you have been happy with the customer service that you have received. Thank you all of your support for our small business. Hayley
Great service and beautiful clothes
I recently purchased the Bella bomber and the Noir t-shirt. The quality of both items are beautiful. The bomber was a bit big and the turnaround to send a smaller size was quick and efficient.
Haley changed my order to go to a different address after order which was seamless. All transactions have been really smooth. A great company to do business with.
2024年2月21日
自発的なレビュー
Elevenloves からの回答
HI Megan. Thank you so much for your review and for the wonderful feedback about the quality of the pieces you have received and on the customer service. Both are very important to us so it is great to hear that you have been pleased. Thank you for all of your support for our small business. Hayley
I have known Hayley since her brand was…
I have known Hayley since her brand was Love, Sweat & Tees and she is the most lovely person you could buy from. Everything that goes into Eleven Loves is with so much thought & care - she really cares about her customers & the clothes that she produces. Always arrive quickly, beautifully packaged with free returns. The quality of the clothes is second to none & they are designed so beautifully. Highly recommend.
2024年3月21日
自発的なレビュー
Elevenloves からの回答
Hi Helen- thank you so much for your amazing review and for all of your support over the years. It was so lovely to read your comment about me personally and that you have felt the care that I have for my customers and the clothes that we develop. I love the interactions with my customers and all of the input and feedback is so important to getting the designs right. Really lovely to hear your feedback on the quality of the products and on customer service. Thanks again for your support for our small business. Hayley
I have bought 10 pieces from Eleven…
I have bought 10 pieces from Eleven Loves, from sweatshirts, to jeans, to shirts to tulle skirts and I absolutely adore every one! They are all such good quality, easy to care for and are so comfortable - I always feel good when I wear them. Hayley is so involved with her customers and provides excellent service and a really personal touch, which I truly value. Do not hesitate to buy from this incredible brand.
2024年3月21日
自発的なレビュー
Elevenloves からの回答
Hi Ella. Thank you so much for your review and for your wonderful feedback on our range. I am so pleased to hear that our clothes make you feel good. Thank you for your feedback on our customer service, it is lovely to hear that you appreciate the personal touch. Talking with customers is one of my favourite parts of what I do and it is so helpful to get all the input and feedback. Thank you again for all of your support for our small business. Hayley
Fantastic company
I have ordered several times from Eleven Loves and have always received a first class service. From my first experience Hayley and her team have gone out of their way to make me feel a valued customer and communication has been prompt and helpful when I have had any queries or questions about my order or items I have enquired about. I love the lives as Hayley involves viewers in her ideas and collaborations and answers any questions with style solutions. I would recommend Eleven Loves, I brought the Iris Tuile which is lovely and so well made and good quality. I can't wait the spring / summer collection.
2023年12月21日
自発的なレビュー
Elevenloves からの回答
Hi Sandra- thank you so much for your wonderful review. I am so pleased to hear your feedback on feeling like a valued customer and that you find the lives helpful. They are now one of my favourite parts of the week and I love talking to customers and so appreciate all of your input into developing products. Thank you for recommending us and for all of your support for our small business. Thanks, Hayley
A fantastic ethical, independent brand
A fantastic, ethical, independent brand. The clothes are beautiful and customer service is excellent.
2024年3月20日
自発的なレビュー
Elevenloves からの回答
Hi Annabel. Thank you so much for your kind review and for the lovely feedback on our clothing and customer service. Thank you for your support for our small business. Hayley
Love Eleven Loves
I have purchased several items from Eleven Loves, love them all and see them as wardrobe staples for year to come. They arrive promptly, beautifully packaged and are excellent quality. The team works tirelessly to ensure their clothes are produced ethically, using sustainable materials. They consult their customer base via their social media platforms, so that what they produce is what customers want to buy. Who else does that? Small runs are produced to reduce waste. A business run by caring women for women who care about what they are buying. Highly recommend that you explore their range 😁
2024年3月20日
自発的なレビュー
Elevenloves からの回答
Hi Lesley- thank you so much for your wonderful review, which was lovely to read. I was so pleased to read all of your amazing feedback. The speaking directly to our customer base is one of my favourite parts of the week and is so helpful for developing our clothing. I really appreciate customers taking the time to do this. The ethical and sustainable production is core to our business and it always great to hear that customers value this. Thank you Lesley for all of your support for our small business. Hayley
Wonderful. Quality. Stylish.
I have bought numerous items from Eleven Loves. All have been excellent quality and beautifully made. They are also completely individual and short runs so you tend to feel quite unique in their clothes. Many, many times I have had complete strangers stopping me to compliment me on my clothes when I am wearing Eleven Loves attire. The clothes are well priced for the quality and the customer service is excellent. Not only that Hayley gives heaps of styling tips and insights on their social media channels. A fabulous company with a fabulous sustainably conscious product.
2024年3月20日
自発的なレビュー
Elevenloves からの回答
Hi Emma- thank you so much for leaving such a wonderful review. I am so pleased to hear your feedback on the quality of the clothes and I always love hearing that customers have received compliments when wearing them. Thank you for the feedback on the customer service and the styling tips, which are important to us as a small business. Thank you for all your support for our small business. Hayley
Great products and service
Great products and service. I have bought many items from them now..
2024年3月20日
自発的なレビュー
Elevenloves からの回答
Hi - thanks you so much for your review and your feedback on our products and service. Thank you for your support for our small business. Hayley
Absolutely love Elevenloves
Absolutely love Elevenloves. Ordered a couple of times now. One time I needed to do an exchange and a return. Could not have been easier as postage was paid for. Money went back into my account super fast too.
2024年2月26日
自発的なレビュー
Elevenloves からの回答
Hi Helen- thank you so much for your wonderful review. I am so pleased to hear your feedback on the customer service. Many thanks for your support for our small business. Thanks, Hayley
Beautiful clothes, excellent customer service
I found Eleven Loves at the end of last year and have gone on to purchase lots of their beautiful clothes. Not only are the clothes really good quality their customer service is excellent.
I have contacted them on several occasions with regards to sizing and aftercare of the clothing and they have always responded quickly.
I would highly recommend this brand and their wonderful clothes.
2024年3月8日
自発的なレビュー
Elevenloves からの回答
Hi Lynsey- thank you so much for taking the time to leave such a wonderful review and for your amazing feedback about our clothes and customer service. I really do appreciate it. Thank you for recommending us and for all of your support for our small business. Thanks again, Hayley
Wonderful independent small business
Amazing small business with high quality clothing and great customer service. The items I ordered were beautifully packed, responsibly produced and fitted beautifully. Great t shirts and also fabulous skirts that can be dressed up or down.
2024年2月22日
自発的なレビュー
Elevenloves からの回答
Hi Laura- thank you so much for your very kind review. It is lovely to get your feedback about the quality of our clothing and the customer service. I also really appreciate your comment about the responsible production. That is so important to our brand so it is always nice to hear feedback about it. Thanks again, Hayley
Gorgeous Skirt
Bought THE most gorgeous tulle skirt and it arrived super quick, beautifully packaged and I was so pleased with it. It surpassed my expectation. You get what you pay for and the product and service was absolutely worth it!
2024年3月10日
自発的なレビュー
Elevenloves からの回答
Hi Elise- thank you so much for your lovely review. I am very pleased to hear how happy you were with the tulle skirt and for your feedback on the delivery and packaging. We do have to pay a premium for our ethical and sustainable fabrics and yarns and to ensure that a fair wage is paid to the people who make our clothes and it is great to hear that you feel it was worth it. Thanks again, Hayley
Amazing customer service and beautiful…
Amazing customer service and beautiful clothes. Thank
2024年3月1日
自発的なレビュー
Elevenloves からの回答
Hi Katie- thank you so much for leaving your lovely review and for your feedback on our clothes and customer service. Thank you again, Hayley
Love this brand, you won’t be disappointed!
Since discovering Eleven Loves, I’ve made many purchases. Great quality, super stylish and ethically crafted pieces. Excellent customer service and just generally a nice brand to be a part of.
Personal favourites to date are the Rachel Denim Jumpsuit and the Bettine Blazer.
2024年3月20日
自発的なレビュー
Elevenloves からの回答
Hi - thank you so much for leaving such a wonderful review and for all of your lovely feedback about our pieces and our customer service. Thank you for making those specific recommendations and for all of your support for our small business. Thanks again, Hayley
Lovely Company
Feels like you get a really personal service. Small company with great credentials. Love the insta lives
2024年3月20日
自発的なレビュー
Elevenloves からの回答
Hi Pamela- thank you for taking the time to leave your lovely review. A personal service is something we pride ourselves on as a small business so that is really nice to hear. Thank you for joining my insta lives, it is a pleasure talking to you all and now that I feel more comfortable doing them it is one of my favourite parts of the week! Thanks for all your support, Hayley
Amazing independent shop
Amazing independent shop. I’ve bought quite a few pieces. The clothes are always beautiful quality, good value for money & the customer service is first class. Wouldn’t hesitate to recommend.
2024年3月20日
自発的なレビュー
Elevenloves からの回答
Hi George- thank you so much for your wonderful review, which is hugely appreciated. It is lovely to hear your feedback about the quality and value of our clothes and the customer service. Thank you for your recommendation and for your support for our small business. Thanks again, Hayley
Beautiful sustainable products.
Beautiful sustainable products.
Always received impeccable customer service, promptly answering any queries and addressing any enquiries swiftly
2024年3月20日
自発的なレビュー
Elevenloves からの回答
Hi Davina- thank you so much for your wonderful review, which is very much appreciated. I am so pleased to hear your lovely feedback about our customer service which is something that is particularly important to us as a small business. Thank you for all your support, Hayley
Lovely small independent
Great company with sizing descriptions always accurate, very helpful customer service and quick delivery times. Lots of ways to wear ideas on Instagram too. Love this small independent brand.
2024年3月20日
自発的なレビュー
Elevenloves からの回答
Hi Rachel- thank you so much for your lovely feedback and for all your support for our small business. Many thanks, Hayley
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