Elite Eleven Sporting レビュー 

3,054
•
TrustScore 5段階評価の2.5

2.6

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Don’t waste your money, extremely disappointing experience. They claim to be able to charge you what ever they want despite what the screen states. Elite Eleven charged me $565 AUD when thei... もっと見る

5つ星のうち1の評価

Company offers NO REFUNDS to bank.i haven’t encountered this in any other businesses for a long time. Only store credit. This is bloody stupid policy. I ordered the pocket leggings. Gave me a literall... もっと見る

5つ星のうち5の評価

Angelina is your amazing sales assist at your highpoint store. She has looked after me and my family as we all wear your clothing line. She always goes out of her way to accommodate and always gives a... もっと見る

5つ星のうち5の評価

I had a slight mishap with an article of clothing on delivery with there being a cut in it and the bag it was in. The lovely Customer Care Team (especially Yoshie) was absolutely amazing. I sent thro... もっと見る

企業情報

  1. アクティブウェア店

当該企業による記述

Launching in mid 2014, Elite Eleven® set a goal to bring a truly original sports & lifestyle brand, where fitness and fashion collide. Focussing heavily on both sport and the lifting lifestyle, Elite Eleven®, with each generation and release, has gained momentum as one of the true worldwide sporting brands.


連絡先

2.6

期待以下

TrustScore 5段階評価の2.5

3054件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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2.6

すべてのレビュー

(3,054)

過去12か月のレビュー数: 38件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち2の評価

I got a pair of leggings I am usually a…

I got a pair of leggings I am usually a size medium in other brands. To be safe I purchased a size L and the sizing is terrible, a size L is like a size S this was the second time it happened to me. Last time I had to travel to the closest store 30min away from my suburb, they didn’t have the shorts and was offered store credits. I am a bit disappointed. I just couldn’t bother travelling 30min the store. I must say the sizing is very confusing.

2023年12月22日
自発的なレビュー
5つ星のうち1の評価

Made a purchase

Made a purchase, one of the items didn’t appear be as advertised so seeked refund.

Their customer team refused to refund, directed me to their customer service FAQS, no where does it state that refunds will not be offered for purchases.

They only offer store credit.

Pretty dirty of them to do so considering it’s a basic consumer right to be eligible for a refund.

Many other firmness apparel stores out there, don’t bother with this one.

2024年1月22日
自発的なレビュー
5つ星のうち3の評価

Elite Eleven Blue Tracksuit Set

Purchased my son a tracksuit set and although its nice and thick and cosy material after the first wash I can see that the material will start to pill over time. For the expense we have paid for the outfit I would expect the material to not pill at all after ONE wash. So I am quite disappointed and will not buy from from Elite Eleven again.

2024年1月12日
自発的なレビュー
5つ星のうち5の評価

FANTASTIC customer service

I just wanted to provide feedback for Elite.
This was my first time buying an item. I purchased a jumper XL, I didn't even bother to looking at the size. I then washed it and that's when I looked at the size, then realised it XXL. I sent them an email of what has happened.
The next day received correspondence and advised me they have an XL. Being it is unisex I advised may I please have a large.
Today I received the large jumper. Never advised me to return the other item.
Exceptional customer service and fast delivery.
Your clothes are really good.
Thank you so much, now my finance and I can be twins lol

2023年12月4日
自発的なレビュー
5つ星のうち1の評価

Terrible customer service

Terrible customer service, my order said it was delivered, but I never received anything, I contacted HDL and they were supposedly going to do an investigation, they asked me to contact Elite Eleven and their response was, we can't do anything for you, contact HDL and We need the report to be able to help you, wowwwww👏👏👏👏 u guys.

thanks for nothing.
no one even tried to help me at all.

2023年11月19日
自発的なレビュー
5つ星のうち2の評価

Northland store

I was in the Northland store in July, it was a quiet Saturday morning (so no excuse for it being busy)and I had no welcome, didn't get asked for assistance whilst in the changing room trying on clothes. I needed another size but couldn't walk out like that. Girls were just chatting away about their weekend plans. I simply told the girl at the front after she asked how I went in the fitting rooms. I have contacted customer service.

2023年7月1日
自発的なレビュー
Elite Eleven Sporting ロゴ

Elite Eleven Sporting からの回答

I am so sorry that you have had a negative experience at our Northland store. Please send an email to contact.us@eliteeleven.com.au so I am able to assist you with this issue.

Team EE

5つ星のうち1の評価

Poor Fabric Quality

I washed the hoodie that I bought for my son and it has started pilling. I've only washed it 3 times. Considering the price I paid for it, I expected the fabric to be of better quality. I won't be buying from them again.

2023年11月7日
自発的なレビュー
Elite Eleven Sporting ロゴ

Elite Eleven Sporting からの回答

I am so sorry this has happened with your Son's hoodie.
If you could please email us at contact.us@eliteeleven.com.au so we are able to look into this issue for you☺️

Team EE

5つ星のうち5の評価

DIVINE!!

DIVINE!!! ordered 3 of the Aura Tees from Elite Eleven and oh my god, the quality and thickness is insane! Not to mention how flattering it looks on!! This tee is perfect, simple as that. It also came within 2 days of ordering!! Will 100% be purchasing again!

2023年9月8日
自発的なレビュー
Elite Eleven Sporting ロゴ

Elite Eleven Sporting からの回答

Thank you so much for your positive feedback! We are so glad you love your items and shipping came fast! :)

Team EE

5つ星のうち4の評価

Good quality

Quality is good but when I brought two pairs of track suit pants in two different colours but in the same size; I noticed the black was tighter than the grey…

2023年3月14日
5つ星のうち5の評価

Elite Eleven has by far best customer service…

Elite Eleven has by far been the best place I have ordered with online. They have amazing customer service and look at really ensuring their customer is satisfied with the end result. I was mostly impressed and happy with the customer service from Darcie who helped me to resolve my issue with a pair of pants I ordered with Elite. I am forever thankyou for that.

2023年7月14日
自発的なレビュー
Elite Eleven Sporting ロゴ

Elite Eleven Sporting からの回答

Thank you so much for your positive feedback! We are so glad Darcie was able to help you with your issue :)

Team EE

5つ星のうち5の評価

I liked the layout of the store

I liked the layout of the store and the quality of product, staff were polite. Was a little busy for my liking but good for business.

2023年3月30日
Elite Eleven Sporting ロゴ

Elite Eleven Sporting からの回答

Thank you so much for your positive feedback! We are so glad you like the layout of the store and products!

It's great to hear the staff were polite :)

Team EE

5つ星のうち5の評価

Great Quality

the hoodie is great quality and made out of a super thick material! Good purchase!

2023年2月12日
Elite Eleven Sporting ロゴ

Elite Eleven Sporting からの回答

Thank you so much for your positive feedback! We are so glad you love your item :)

Team EE

5つ星のうち1の評価

Probably the worst customer service I…

Probably the worst customer service I have experienced. I requested a contact number via email to call their customer service line and they emailed saying they don’t have one and then I requested a manager to contact me and they said they can’t. I ordered an XS as advertised their model wears but it’s more like an XXS with no stretch. I requested a refund of just $80 and they refused numerous times and wouldn’t even give me a contact number. It’s really horrible that their customer service is condescending and do not value the customer. I would rather shop at gym shark or etcht

2023年7月10日
自発的なレビュー
Elite Eleven Sporting ロゴ

Elite Eleven Sporting からの回答

I am really sorry you feel this way. Our customer service is an online only service this is why we were not able to give you a phone number.

If you wish to discuss this matter further please contact us on: contact.us@eliteeleven.com.au

5つ星のうち1の評価

Walking into the Northland Elite Eleven…

Walking into the Northland Elite Eleven store, was the worst shopping experience I have ever encountered. Four workers stand at the desk failing to acknowledge my presence as I walked in. Not to mention when I asked for another size the look I got was horrible being stared from head to toe, looking like she couldn’t be bothered getting the size. Don’t bother asking for assistance which you will not get. I will from now on be shopping online to never have to experience such bad customer service again.

2023年7月6日
自発的なレビュー
Elite Eleven Sporting ロゴ

Elite Eleven Sporting からの回答

We are really sorry you had a negative experience at our Northland Store.
Please reach out to us via contact.us@eliteeleven.com.au so we are able to assist you further with this situation.

Team EE

5つ星のうち5の評価

Easy to purchase

Easy to purchase , love them

2023年3月20日
Elite Eleven Sporting ロゴ

Elite Eleven Sporting からの回答

Thank you so much for your positive feedback! We are so glad you love your items :)

Team EE

5つ星のうち5の評価

EE order

Everything fits perfectly and great design

2023年4月5日
Elite Eleven Sporting ロゴ

Elite Eleven Sporting からの回答

Thank you so much for your positive feedback! We are so glad to hear that you love the fit and design of our items :)

Team EE

5つ星のうち3の評価

Decent-ish Quality

I have bought for this site a number of times and I have been happy with pretty well all products. However, in my latest order I purchased 3 pairs of bike shorts, and one pair has started going all furry and balled up around the bum area. I bought these back in March of this year, there’s no reason these shorts should be wearing away so quickly, and the other colours aren’t so I think I was just given a faulty pair. Super sad about this. Everything else has been great though, I’m just reluctant to buy more incase I get another faulty item /:

2023年6月21日
自発的なレビュー
Elite Eleven Sporting ロゴ

Elite Eleven Sporting からの回答

Hi Katerina,

We are so sorry you have had issues with your items. Please feel free to email our customer service team on contact.us@eliteeleven.com.au so they are able to assist you!

Team EE

5つ星のうち5の評価

got delivered quickly it’s good…

got delivered quickly it’s good material and great fit

2023年3月19日
Elite Eleven Sporting ロゴ

Elite Eleven Sporting からの回答

Hi Selena,

Thank you so much for your positive feedback! We are so glad to hear that you love the quality of our products and that your order arrived efficiently :)

Team EE

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