Don’t waste your money, extremely disappointing experience. They claim to be able to charge you what ever they want despite what the screen states. Elite Eleven charged me $565 AUD when thei... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Company offers NO REFUNDS to bank.i haven’t encountered this in any other businesses for a long time. Only store credit. This is bloody stupid policy. I ordered the pocket leggings. Gave me a literall... もっと見る
Angelina is your amazing sales assist at your highpoint store. She has looked after me and my family as we all wear your clothing line. She always goes out of her way to accommodate and always gives a... もっと見る
I had a slight mishap with an article of clothing on delivery with there being a cut in it and the bag it was in. The lovely Customer Care Team (especially Yoshie) was absolutely amazing. I sent thro... もっと見る
企業情報
当該企業による記述
Launching in mid 2014, Elite Eleven® set a goal to bring a truly original sports & lifestyle brand, where fitness and fashion collide. Focussing heavily on both sport and the lifting lifestyle, Elite Eleven®, with each generation and release, has gained momentum as one of the true worldwide sporting brands.
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2.6
期待以下
3054件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Elite Eleven Sporting からの回答
Hi Paige,
Thank you so much for your positive feedback! We are so glad to hear that you love our collections and that your order arrived efficiently :)
Team EE
Activewear is always a 10/10 no matter…
Activewear is always a 10/10 no matter what item. Everything is affordable but not over priced. Love this brand.
2023年3月18日
Elite Eleven Sporting からの回答
Hi Eli,
We are so happy you love our items!
Thank-you for the support :)
Team EE
Elite Eleven Sporting からの回答
Hi Nick,
We are so glad you are happy with your items and that you received great service in store!
Thank-you for the feedback :)
Team EE
Always amazing quality & products !
Always amazing quality & products !! Could not recommend this brand enough
2023年3月27日
Elite Eleven Sporting からの回答
Hi Brooke,
We are so glad you are happy with your order!
Thank-you for the feedback ☺️
Team EE
No Regrets!
Ordered on a Saturday, received by Wednesday across the other side of the country and over a public holiday! Came so fast and all items are exactly as advertised, really happy with my purchase!!
2023年6月7日
自発的なレビュー
Elite Eleven Sporting からの回答
Hi Keoni,
We are so glad you are happy with your purchase!
Thank-you for the feedback ☺️
Team EE
Sizing isn't accurate, curvy girls beware
Unfortunately when it comes to their tops, the sizing is completely off. I am normally a size 18, I received the size 18-20 (3XL) but no chance in hell I was fitting into the t-shirt, it was quite disappointing actually when other fitness clothing stores offer true to size for the curvier people.
The leggings are basically the only item that was true to size (sort of) but doesn't suck you in like other brands I have.
It is a shame they don't offer refunds, only exchange or credit..so now I will have a credit for buying accessories :)
2023年6月6日
自発的なレビュー
Elite Eleven Sporting からの回答
Hi Tash,
I am really sorry about this and we really appreciate the feedback.
We are always looking to improve and expand our sizing, so we will definitely be passing on this feedback to the relevant team :)
Team EE
Great customer service
Great customer service, had excellent assistance when trying different clothes on
2023年3月13日
Elite Eleven Sporting からの回答
Hi Aria,
Thank-you so much for the feedback! We are so glad the staff were helpful☺️
Team EE
Still no tracking number
I ordered a jumper and some socks and even paid for express shipping and almost a whole week later and I'm yet to receive any information of my order being shipped..
I didn't order during a sale either. Dissapointing considering I ordered all of this for an occasion and thinking I ordered well in advance being express and now my order won't arrive in time. I definitely would have just gone in store if I had of read all these reviews first about how long you wait. They need a better warehouse process to get peoples orders out faster and should not allow to pay extra for express shipping when it isn't express.
2023年5月16日
自発的なレビュー
Elite Eleven Sporting からの回答
Hi Lucy,
We are so sorry that you had some issues with the shipping!
In future please do not hesitate to reach out to our customer service team☺️
Team EE
lovely staff
the staff were lovely and very accommodating considering it was near closing time and wanted us to be happy with our purchases
2023年4月15日
Elite Eleven Sporting からの回答
Hi Maddison,
We are so glad to hear that you had a positive experience in ou retail store 😊 thank you for the feedback!
Team EE
Good customer service
The customer service is really good and you helped with a small issue i had with the order which was great!
Only downfall is that you dont offer refunds, and takes a little longer then I would like to arrive, but other then that great and love your clothes- thank you!
2023年4月11日
Elite Eleven Sporting からの回答
Hi Tiarne,
Thank you so much for providing your feedback. We are so glad to hear that our customer service team were able to assist 😊
We hope to allow for refunds at some stage in the near future, we are working on it!
Team EE
The purchase process was easy and…
The purchase process was easy and seamless, I’m so happy with my order! I cannot wait to order more again soon!
2023年4月9日
Elite Eleven Sporting からの回答
Hi Chloe,
Thank you so much for your positive feedback and thank you so much for shopping with us 😊
Team EE
Elite Eleven Sporting からの回答
Hi Shanel,
Thank you so much for your positive feedback. We are so glad to hear that you are loving your new purchase 😊
Team EE
Elite Eleven Sporting からの回答
Hi Adrian,
Thank you for providing your feedback. We are so glad to hear that you had a positive experience in our store 😊
Team EE
Sizing…
The products look amazing on the models as per almost everything online. I find Elite Elevens sizing is SO different to so many other sports/active wear I have. Only thing that may prevent me purchasing again.
2023年4月15日
Elite Eleven Sporting からの回答
Hi Skye,
Thank you so much for your feedback. We are sorry to hear that you experience some difficulty with our sizing. Please don't hesitate to reach out to our customer service team in the future and they can provide you with more detailed measurements and suggested sizing that would be best suited to assist you with your purchases 😊
Team EE
Elite Eleven Sporting からの回答
Thank you so much for your positive feedback! We are so glad to hear that you love the quality of our products and that your order arrived efficiently 😊
Team EE
my white shorts are completely see…
my white shorts are completely see through and the quality of the material is not good
2023年4月15日
Elite Eleven Sporting からの回答
Hi Makayla,
We are so sorry to hear that you are disappointed in the products you have received. Please don't hesitate to reach out to our customer service team at contact.us@eliteeleven.com.au and they will be able to work towards a resolution for you 😊
Team EE
Elite Eleven Sporting からの回答
Hi Rocio,
We are so glad to hear that you are loving your new jacket from EE! Thank you so much for your feedback and purchase 😊
Team EE
the product was not like the web…
the product was not like the web picture.
i would like a refund
2023年4月14日
Elite Eleven Sporting からの回答
Hi Sam,
We are so sorry to hear that you are disappointed in the product you have received. Please reach out to our customer care team at contact.us@eliteeleven.com.au and they will best assist you in this matter 😊
Team EE
Elite Eleven Sporting からの回答
Hi Mia,
Thank you so much for your positive feedback! We are so glad to hear that you are loving your new products and that they arrived promptly 😊
Team EE
i just brought this jumper
i just brought this jumper and i haven’t washed it yet and the back is already peeling
2023年4月7日
Elite Eleven Sporting からの回答
Hi Rena,
Thank you so much for your feedback. We are so sorry to hear that you are having issues with the product you have received. This is certainly not the standard of quality we strive to provide. Please email our customer care team at contact.us@eliteeleven.com.au and they will be able to assist you with this 😊
Team EE
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