This company offers misleading advertisements, and then does not accept them (a common bait and switch tactic). I contacted the company multiple times for clarification: "This is the text messag... ãã£ãšèŠã
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There was an issue with shipping. They heard me, found my order, and got it to me ASAP. Then, they told me they would not be using g that carrier to ship my new order, to insure I will not be left... ãã£ãšèŠã
Online ordering was easy. Package took a while but it was received today. Lovely, sturdy packaging-cases, both hard shell & cloth sack. Cleaning fiber included. What is the measuring tool & how do I u... ãã£ãšèŠã
Elklook has fabulous and beautiful products! I love the glasses I purchased, and purchased additional pairs of glasses a few weeks later. People are always asking me where I got my glasses - sharp a... ãã£ãšèŠã
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Discover premium prescription eyeglasses designed to elevate your style and clarityâall at an accessible price. Our innovative AR Try-On System allows you to preview frames in real time, ensuring the perfect fit before you buy. Crafted with eco-conscious materials (think plant-based acetate and recycled metal), every pair reflects our commitment to sustainability without compromising on durability.
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651 N Broad St, 19709, Middletown, ç±³åœ
- +15134721641
- service@elklook.com
- elklook.com
3.6
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169件ã®ã¬ãã¥ãŒ
顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããŸã
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I love love my glasses
I love, love, live my glasses. The quality was excellent. It took a little bit more time to arrive than I expected but it was worth it.
2023幎4æ25æ¥
Whereâs my order?
The reason for a low rating is that I have not received my glasses. I emailed the company they said they would get back to me in 24hrs. Three days later and no response.
The ordering was not difficult but what is going on with delivery.
2023幎4æ24æ¥
ELKLOOK EYEWEAR ããã®åç
Dear Elizabeth,
We are so sorry for what happened.
Itâs our fault that we didnât reply to you in time, we had so many orders to handle at that time, and the processing procedure was not good enough. Now weâve updated the processing procedure, and taken several measures to ensure the quality of services, weâll do our best to ensure that customers will have a better shopping experience with ELKLOOK.
Hope you try our website again, I believe we wonât let you down this time.
My prescription was MADE WRONG and madeâŠ
My prescription was MADE WRONG and made My eyesight WORSE. I WILL DEFINITELY NOT RECOMMEND THIS SITE TO NO ONE.
2023幎3æ8æ¥
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ELKLOOK EYEWEAR ããã®åç
Hi dear,
We are so sorry for your bad experience with Elklook.
Now we provide 30-day hassle-free returns and 1-year quality guarantee & free replacement. Weâve taken several measures to ensure the quality of the products and services. Weâll do our best to make sure that customers wonât suffer undue losses from us.
You may contact service@elklook.com when you have any questions or concerns, weâll do our best to help.
I believe I was sent the wrongâŠ
I believe I was sent the wrong prescription. I cannot wear the glasses without a tremendous headache. They caused me to miss a step at work and I injured my self. I would like a refund.
2023幎4æ6æ¥
ELKLOOK EYEWEAR ããã®åç
Hi,
Weâre sorry that our glasses made you upset.
You may contact service@elklook.com for help in returning the wrong glasses and getting a refund.
The PERFECT red glassesâŠ
I have been looking for the perfect Red glasses. I finally found them with Elklook.
I have over 40 pairs of readers and it is kind of my calling card. I will certainly be ordering more glasses from you.
The product and the quality are excellent.
Thank you
Heather Finnigan
2023幎4æ3æ¥
Tortoise shell glasses à 2 pairs
Online ordering was easy. Package took a while but it was received today. Lovely, sturdy packaging-cases, both hard shell & cloth sack. Cleaning fiber included. What is the measuring tool & how do I use it? No paperwork whatsoever, a bit confusing.
2023幎4æ14æ¥
The wrong pair of glasses arrived withâŠ
The wrong pair of glasses arrived with the wrong RX in them. I tried to get the right ones I wanted but they were out of stock. They replaced them with another similar pair but weeks later.
2023幎4æ6æ¥
ELKLOOK EYEWEAR ããã®åç
Hi,
Weâre sorry that the glasses were not correct.
Weâve upgraded the website functions and taken several measures to ensure the quality of services, and weâll do our best to ensure that customers will have a better shopping experience with ELKLOOK.
You may contact service@elklook.com for help in returning the wrong glasses and getting a refund.
Ordered was confirmed on March 30th andâŠ
Ordered was confirmed on March 30th and still no glasses, everytime I would track order, keeps saying that Usps has created a shipping label and waiting on package, so frustrated, no other information on my order, won't order from this company again.
2023幎3æ30æ¥
ELKLOOK EYEWEAR ããã®åç
Dear customer,
Typically, it takes 8-14 days for the whole delivery, and delivery times can vary depending on your location, online updates may be delayed sometimes, we apologize for any inconvenience and appreciate your patience during this process.
If you have any further questions, please don't hesitate to contact service@elklook.com.
Frame size too small
Frame size too small
I try to call you to ask for exchange but nobody answered
You charge me almost $45 for nothing
2023幎3æ30æ¥
ELKLOOK EYEWEAR ããã®åç
Dear customer,
We can be contacted in several ways, when the phone number doesnât work, you may also contact us via email at service@elklook.com.
Still haven't received the framed inâŠ
Still haven't received the framed in spite of all the emails you have sent
2023幎4æ6æ¥
ELKLOOK EYEWEAR ããã®åç
Hi David,
We're sorry to hear you haven't received your package yet. We understand your frustration and concern.
Typically, it takes 8-14 days for the whole delivery, and delivery times can vary depending on your location, online updates may be delayed sometimes.
We apologize for any inconvenience and appreciate your patience during this process.
Please don't hesitate to contact service@elklook.com whenever you have any concerns or questions.
I received my glasses today and theyâŠ
I received my glasses today and they were no where near my right prescription. I canât see out of them at all.
2023幎4æ1æ¥
ELKLOOK EYEWEAR ããã®åç
We are sorry that the glasses were not correct.
You may contact service@elklook.com for help in returning the wrong glasses and getting a refund.
Nice selection
2023幎4æ1æ¥
The have my money.. I never got glasses
The have my money... I paid extra for expedited shipping I have a tracking number but it's never left the facility, and as USPS says they never "put it in the mail". Phone number doesn't work doesn't even ring it just hangs up. Tried live chat at 2 o'clock central standard time, said there wouldn't be any buddy back for six hours! I am so pissed! I can't believe everybody else has had great experiences when this is clearly a fraudulent website!! oh and my order number doesn't exist in meters my email in their system!
2023幎4æ5æ¥
èªçºçãªã¬ãã¥ãŒ
ELKLOOK EYEWEAR ããã®åç
Dear customer,
We are so sorry for what happened.
Itâs our fault that we didnât reply to you in time, we had so many orders to handle at that time, and the processing procedure was not good enough. Now weâve updated the processing procedure, and taken several measures to ensure the quality of services, weâll do our best to ensure that customers will have a better shopping experience with ELKLOOK.
We can be contacted in several ways, when the phone number doesnât work, you may also contact us via email at service@elklook.com.
Hard to find styles, and GREAT PRICING!
I ordered 4 pair of glasses from Elkwear a few weeks ago and they came today. First of all I'd like to say they have unusual styles available for those of us that like to stand out. I was impressed with the packaging, as they arrived in great condition. I was kinda worried what the quality would be like...since they were very inexpensive compared to what I would usually pay. They were AWESOME! Thank You! Very happy customer here!!!
2023幎3æ31æ¥
the glasses are not fit good and itâŠ
the glasses are not fit good and it took and eternity to arrive plus one of the glasses are kinda broken in one side, I dont recommended it
2023幎3æ31æ¥
ELKLOOK EYEWEAR ããã®åç
Hi,
Weâre sorry that the glasses didnât fit.
Weâve upgraded the website functions and taken several measures to ensure the quality of services, and weâll do our best to ensure that customers will have a better shopping experience with ELKLOOK.
You may contact service@elklook.com for help in returning the wrong glasses and getting a refund.
The glasses store recommA better experience than expected.ended by aâŠ
The glasses store was recommended by a friend, he is very satisfied, and I am also very satisfied! The glasses are of good quality and great value for money. It took a few days to process the glasses, but it was worth it! The lenses are clear and comfortable to wear.
2023幎3æ23æ¥
Unusual style and well made.
2023幎3æ23æ¥
ELKLOOK EYEWEAR ããã®åç
Hi Vicky, thank you so much for your kind words! We're thrilled to hear that you appreciate our unique and high-quality eyewear. :D
Awesome experience
Awesome experience. The frames were on point and what I expected. Thank you. Highly recommend this company.
2023幎3æ23æ¥
ELKLOOK EYEWEAR ããã®åç
Hi dear Oliver, thank you for taking the time to leave us such a wonderful review! It's great to hear that you had an awesome experience with our company and the frames you received were exactly what you expected. Our team takes great pride in crafting high-quality and distinctive products, and we're so happy that our efforts have paid off. We appreciate your recommendation and kind words, and we look forward to serving you again in the future! Thank you!
Glasses are not sturdy almost doll likeâŠ
Glasses are not sturdy almost doll like cheaply made
2023幎3æ23æ¥
ELKLOOK EYEWEAR ããã®åç
Hi dear Robin,
I am sorry our product didn't meet your expectations. We are serious about customer feedback and experience. Could you send us an email with details to let us know if it's a quality issue or something else? Our email is service@elklook.com
Thank you
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