Embark レビュー 520

Je remercie chaleureusement Monsieur Brahim Titafi pour son professionnalisme, sa patience et la qualité de son service lors de l’ouverture de mon compte en ligne. Il a pris le temps de m’écouter, de répondre clairement à toutes mes questions et de m’accompagner avec efficacité. Un excellent service en ligne, je recommande vivement !
Un grand merci MR Brahim Titafi.

I had the absolute pleasure of speaking with an embark specialist named Milad. He was incredibly knowledgeable about products and process and Milad made my information gathering so simple. The process for combining and opening a new account was simply seamless. I could not have asked for a better client / specialist experience. I will be referring my friends and family to Milad and Embark!

Quick to respond on chat, and quick to call me on the phone.

Thank you for proactively Milad.
Hope everything get fixed.
Please improve the customer service support (they should understand the request before attempting a reply).

I have asked them multiple times to stop applying for govt grants for us as we are currently non-residents of Canada, yet every month I get an email saying that government grants have been deposited into our account and then a follow-up email saying there is an issue with the beneficiary and to verify with CRA. Even though they are aware we are not residing in Canada currently, this continues month after month and I have spoken with multiple Embark reps via email and phone. PLEASE FIX THIS and stop applying for govt grants on our behalf.

Well, its been 2 times I have tried to transfer my portfolio to another institution and they keep ignoring them and me.

I like the customer service.
But the financial aspect is still unclear for me given that I am a beginner when it comes to finance investing etc.

He was very nice! Helped me do everything I needed to get my account set up

They make your life difficult by not releasing the funds when you request them. I am still in the process of getting my son's money back. ive sent the enrollment letter 10 times and they keep saying they need it again. Horrible. Big regret signing up with them

al inicio tuve inconvenientes con la aplicacion pero, crei que no iba poder comunicarme con embark, dado que no se hablar ingles, pero me asignaron erika quiroz, fue muy amable y aunque fue en español y se hizo facil fue empatica y paciente a la hora de explicar claramente cada punto y poder incribir mis hijos con ustedes. a las perosnas hispanas que no hablan ingles se las superrecomendaria.

gracias...

Brahim Titafi was incredibly helpful in guiding me through the account-opening process. He was patient, professional, and made everything so easy to understand. Thanks to his excellent service, I had a smooth and stress-free experience. Highly recommend his assistance.

Complete & utter incompetence.
Please avoid this company at all costs.

I am not able to review my daughter’s annual statement because we now live outside Canada. Ridiculous. Have you never dealt with customers moving from Canada.
And the customer service. Complete embarrassment. You really need to start from scratch.

Erika Quiroz did a fantastic job in making sure, I understand the plan and it the best one that suits to my preferences. Moreover, she make sure I got all the bonuses. I reschedule the meetings a couple of times but she always greet me with a big and warm smile. Overall, my experience with her was great. Would definitely recommend her and embark plans to my friends and family. Again thank you Erika for helping me out.
-Bhupinder Preet Kaur

Brahim Titafi was a great, casual, and he match my vibe that I’m only 18 and I’m not that much of an adult, but still felt treated like one which was nice. Thanks for helping me out

Thank you Brahim Titafi for your patience and help today

Had a good experience and knowledge

Brahim Titafi is a kind gentle man who dealt with me patiently. He answered all my questions and walked me through the process.

He’s African too. Thanks Brahim

Trustworthy company with long term experience in RESP. Worked with Marek and everything went great.

j'ai passé àa peu-prêt 25 minute avec l'agent Brahim Titafi! il a répondu à toutes mes questions! Merci pour le service :)

Thanks for the assistance in helping me put a token aside for my kids future it's been a pleasure and i appreciated your help