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Encore Musicians レビュヌ 432

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TrustScore 5段階評䟡の4

4.0

オンラむン垂堎
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5぀星のうち5の評䟡

Giovanni Gagliano was a perfect singer just what I was looking for.. Hes got an amazing voice, very friendly and happy to sing any requests. We had a 60th birthday party for my husband and lite... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Absurd deposit rules when you don't know if a musician can deliver. I tried booking a musician for an event and we need to talk with him first. The system or the musician, not sure which, wont all... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

From a Musician/DJ perspective I'll have to say absolutely Flawless,now that might seem worthless because we have a business relation but its definitely the case,so if the Artists/Performers are all H... もっず芋る

5぀星のうち5の評䟡

Felt compelled to write a few words, as a musician who uses Encore. Five stars really aren’t enough. As online agencies / booking platforms go, Encore is pretty unbeatable. The app is fantastic, so ea... もっず芋る

䌁業が回答したした

䌁業情報

  1. オンラむン垂堎
  2. 音楜のマネゞメント・プロモヌト

圓該䌁業による蚘述

Bring your event to life with the UK's largest selection of talented bands, musicians, and singers. Discover unforgettable performers and create moments that resonate forever.

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4.0

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TrustScore 5段階評䟡の4

432件のレビュヌ

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この䌁業のTrustpilot 利甚方法

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5぀星のうち5の評䟡

We hired MARK HAYNES as a Bagpiper for


We hired MARK HAYNES as a Bagpiper for our mum's funeral on Wednesday 7th February 2024. Mark and I unfortunately did not get the chance to meet in person beforehand, but we did have clear and continued communication.
Mark was fantastic on the day. As a Scottish family we have booked and heard many bagpipers over the years but Mark is definitely up there with one of the best 👌 Everyone, even the funeral director commented on how amazing he was.
So once again Mark, a MASSIVE thank you for your professionalism and expertise. Hopefully we will get to book you again!!

2024幎2月7日
自発的なレビュヌ
5぀星のうち5の評䟡

Andrew Brian Bagpiper.

Using Encore was effortless and simple. Bagpiper Andrew Brian played wonderfully at my mother's funeral, giving her the best possible send off. Andy was very professional, liaising with funeral directors and cemetery attendants prior to the event. Ensuring the best service could be delivered. I hope to secure this outstanding musician's service's again in the future hopefully for less solemn circumstances.

2024幎2月1日
自発的なレビュヌ
5぀星のうち5の評䟡

Burns Supper at Ashford Manor golf club

We booked Andrew Sanderson for a Burns Supper at our golf club in Ashford,
He checked with us what we wanted beforehand. He turned up promptly and played outside to welcome all our guests and afterwards he piped in the haggis.
He was well turned out and smartly dressed in a kilt.
He was exceptionally friendly and polite.
If you decide to book him for a function, you will not be disappointed.

2024幎1月27日
自発的なレビュヌ
5぀星のうち3の評䟡

25% Mark-up on musicians price.

I have been a musician on this platform for several years and have had dozens of bookings.
Encore provide a good website service to search for musicians, and provide a seamless payment service that protects customers, plus they have processes to check the abilities and performance of the musicians on their platform. It is probably the best run of the platforms that musicians can easily join. However, Encore have three significant concerns for customers you should know about:
1) They Charge a 25% mark-up on the artists fees, for running the website and payment system. This will add up significantly if you hire a large band/premium performer or people from far away.
2) They put a floor under the prices quoted by musicians, in order to maximise their own revenue.
3) They will try to get you to post a job even if you are just looking at who's available, which is a pain for everybody.
I am posting this review now, because the 25% mark-up now applies to all costs, including travel (previously travel was excluded).
If you see an artist you like on Encore, you will probably find them somewhere else, for less.

2023幎9月12日
自発的なレビュヌ
Encore Musicians ロゎ

Encore Musicians からの回答

Hey there,

George from the Musician Support team here.

Thanks so much for your review. I’m so glad to hear about your positive experiences with Encore, and I’m also really glad to hear that you’ve secured lots of well-paid work through Encore over the years.

I’ll be sure to address all of your important points, but I’d really appreciate it if you took the chance to read the benefits of using Encore below.

1. 20% Service Fee:
Encore makes the booking and event experience far smoother and safer for both customers and musicians compared to booking directly on a musician’s website, guaranteeing a worry-free experience.

Here’s how we do that:

- Secure Payments
Our fee ensures the use of an extremely secure payment provider, providing peace of mind for both customers and musicians. We prioritise the importance of safe transactions, so all payments are incredibly well protected. This does cost us a lot to operate, but it’s well worth it for musicians and customers alike, as it allows secure and timely payments that are protected by our refund policies.

- World-class Support
Our service fee helps fund a robust customer service team, who are on hand 7 days a week to assist with bookings, respond to queries and quickly resolve any issues. We also have a team of Bookings Experts on hand to help customers with their music search, a Technical team keeping the website running smoothly, a Marketing team that attracts a constant stream of well-paid enquiries, team members in charge of chasing and securing payments for our musicians, as well as a dedicated team of Musician Support Experts who will help you with any issue (big or small!).

- No Sign-Up or Subscription Fees
Encore is free to join and free to use. As musicians ourselves, we believe that we should only make money when we’ve helped a musician secure a well-paid booking. This is why we charge a service fee to our musicians whenever they’ve secured a booking through us, rather than charge an ongoing subscription fee.

- Professional Supplier Guarantee
We’ve all heard the stories of customers receiving nightmarish service from event and wedding suppliers. Our team’s musician vetting service ensures every customer is in the safe hands of a true professional.

2. Minimum Fees
You raise an important point about the pricing floor. This is really important to us, and is in place to ensure fair compensation for musicians.

Like everyone, professional musicians deserve a fair wage, and so the minimum fees enforced on the site are in line with the Musicians’ Union minimum recommended fees.
This helps prevent the undervaluation of your talent and expertise, and guarantees that our customers are booking true professionals for their special events.

3. Travel Expenses
Thanks for raising this - your sentiment is totally understandable.

However, this change simplifies the quoting process for all parties and aligns with industry standards. Rest assured we have been monitoring the quoting changes very closely, and our findings show that they have been positive for our musician community. We’ll be sharing more on that with all our musicians very shortly.

Again, I really appreciate the time you’ve taken to write your feedback, and we do want to make sure we’re giving you the best service possible, so please do pop me a line directly at george@encoremusicians.com if you have any further ideas or questions.

Thanks for being part of our musician community!

Best,

George
Musician Support Lead

5぀星のうち5の評䟡

From a Musician/DJ perspective I'll


From a Musician/DJ perspective I'll have to say absolutely Flawless,now that might seem worthless because we have a business relation but its definitely the case,so if the Artists/Performers are all Hunky Dorey & Happy as Larry with the Organisation then there's an insight to how you can expect the Overall Event of your choice coming up Trumps! and there we have it...mines a Fruity Cider please & check out my Band "The Ibiza-Project" if you really want to Party😆..thanks trust pilot👍🏌

2023幎10月27日
自発的なレビュヌ

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