ENGIE レビュー 

ENGIE からの回答

2026年8月7日

Hi Cheryl! Thank you for your feedback! We're glad to hear the sign-up process was easy and straightforward. We appreciate you choosing ENGIE. If you ever have any questions or concerns in the future, we’re here to help—just fill out the form at https://engie.com.au/feedback-trustpilot or by calling 13 88 08, Monday to Friday, 8am–7pm (AEST) and we’ll do our best to ensure your concerns are addressed. Thanks, Sophie.

ENGIE からの回答

2026年8月7日

Hi Hamish, Thank you for your feedback. We're sorry to hear about your experience and the difficulties you faced getting support. We appreciate you taking the time to share your concerns and I would like the opportunity to look into your concern and assist you further. Please contact us through this link https://engie.com.au/feedback-trustpilot or call 13 88 08, Monday to Friday, 8:00am–7:00pm (AEST), and ask for the Customer Advocacy Team. We will be glad to review the matter and do our best to help resolve your concern.
Thank you for bringing this to our attention, and we look forward to assisting you. Thanks, Sophie.

ENGIE からの回答

2026年8月6日

Hi Adeval! Thank you for your feedback. We appreciate you taking the time to share your positive experience with us. If you ever have any questions or concerns in the future, we’re here to help—just fill out the form at https://engie.com.au/feedback-trustpilot or by calling 13 88 08, Monday to Friday, 8am–7pm (AEST) and we’ll do our best to ensure your concerns are addressed. Thanks, Sophie.

ENGIE からの回答

2026年8月6日

Hi Brett! Thank you for your feedback. We're sorry to hear that your experience did not meet expectations and that you encountered issues after cancelling your connection request. I would like the opportunity to look into your concern and assist you further. Please contact us through this link https://engie.com.au/feedback-trustpilot or call 13 88 08, Monday to Friday, 8:00am–7:00pm (AEST), and ask for the Customer Advocacy Team. We will be glad to review the matter and do our best to help resolve your concern.
Thank you for bringing this to our attention, and we look forward to assisting you. Thanks, Sophie.

ENGIE からの回答

2026年8月6日

Hi Ashley! Thank you for your feedback. We're glad to hear you had a great experience switching from another retailer. We appreciate your suggestion regarding easier access to rate information and will share this feedback with the relevant team for improvement. If you ever have any questions or concerns in the future, we’re here to help—just fill out the form at https://engie.com.au/feedback-trustpilot or by calling 13 88 08, Monday to Friday, 8am–7pm (AEST) and we’ll do our best to ensure your concerns are addressed. Thanks, Sophie.

ENGIE からの回答

2026年8月5日

Hi Veronica, thank you for your feedback. We're glad to know that your experience with the customer support was friendly and helpful for you. Your appreciation encourages us to continue providing simple and effective support. If you ever have any questions or concerns in the future, we’re here to help—just fill out the form at https://engie.com.au/feedback-trustpilot or by calling 13 88 08, Monday to Friday, 8am–7pm (AEST) and we’ll do our best to ensure your concerns are addressed. Thanks, Sophie.

ENGIE からの回答

2026年8月4日

Hi there, thank you for your positive feedback. We're glad you value the plan suggestions provided on your bills to help you find the best option for your needs. If you ever have any questions or concerns in the future, we’re here to help—just fill out the form at https://engie.com.au/feedback-trustpilot or by calling 13 88 08, Monday to Friday, 8am–7pm (AEST) and we’ll do our best to ensure your concerns are addressed. Thanks, Sophie.

ENGIE からの回答

2026年8月4日

Hi Anne, thank you for your feedback. We're pleased to hear the information was clearly presented and helped you make an informed decision. If you ever have any questions or concerns in the future, we’re here to help—just fill out the form at https://engie.com.au/feedback-trustpilot or by calling 13 88 08, Monday to Friday, 8am–7pm (AEST) and we’ll do our best to ensure your concerns are addressed. Thanks, Sophie.

ENGIE からの回答

2026年8月4日

Hi Pierre, thank you for your feedback. We're delighted to hear that you had a good experience. Your kind words are appreciated and encourage us to continue providing excellent service. If you ever have any questions or concerns in the future, we’re here to help—just fill out the form at https://engie.com.au/feedback-trustpilot or by calling 13 88 08, Monday to Friday, 8am–7pm (AEST) and we’ll do our best to ensure your concerns are addressed. Thanks, Sophie.

ENGIE からの回答

2026年8月4日

Hi Marcel, We understand your concern and appreciate your interest in seeing more information about the benefits of the plan change. I’d like to help resolve this for you directly, so I will be reaching out to you today via email to address your concern properly. You can also submit your concern through this link: https://engie.com.au/feedback-trustpilot or call us on 13 88 08, Monday to Friday, 8:00am–7:00pm (AEST) and ask for Customer Advocacy Team. We’ll make sure this matter is investigated and that the appropriate support is provided. Thanks, Sophie.

ENGIE からの回答

2026年8月4日

Hi Ronald, thank you for your feedback. We're pleased to hear that the change was completed quickly and efficiently, and that the paperwork reached you promptly. Your appreciation is greatly valued and encourages us to maintain this level of service. If you ever have any questions or concerns in the future, we’re here to help—just fill out the form at https://engie.com.au/feedback-trustpilot or by calling 13 88 08, Monday to Friday, 8am–7pm (AEST) and we’ll do our best to ensure your concerns are addressed. Thanks, Sophie.

ENGIE からの回答

2026年8月4日

Hi Lori, thank you for your feedback. We're glad to know that the experience was easy and helpful for you. Your appreciation encourages us to continue providing simple and effective support. If you ever have any questions or concerns in the future, we’re here to help—just fill out the form at https://engie.com.au/feedback-trustpilot or by calling 13 88 08, Monday to Friday, 8am–7pm (AEST) and we’ll do our best to ensure your concerns are addressed. Thanks, Sophie.

ENGIE からの回答

2026年8月4日

Hi Ian, thank you for your positive feedback. We're delighted to know that you found the plan valuable and beneficial. Your support and appreciation mean a lot to us. If you ever have any questions or concerns in the future, we’re here to help—just fill out the form at https://engie.com.au/feedback-trustpilot or by calling 13 88 08, Monday to Friday, 8am–7pm (AEST) and we’ll do our best to ensure your concerns are addressed. Thanks, Sophie.

ENGIE からの回答

2026年8月4日

Hi Robinson, thank you for your feedback. I'm glad you found the service fast and efficient. Your kind words are greatly appreciated. If you ever have any questions or concerns in the future, we’re here to help—just fill out the form at https://engie.com.au/feedback-trustpilot or by calling 13 88 08, Monday to Friday, 8am–7pm (AEST) and we’ll do our best to ensure your concerns are addressed. Thanks, Sophie.

ENGIE からの回答

2026年8月4日

Hi Kenneth, thank you for the positive feedback. I'm glad the experience was smooth and uncomplicated, just as it should be. Your appreciation is truly valued. If you ever have any questions or concerns in the future, we’re here to help—just fill out the form at https://engie.com.au/feedback-trustpilot or by calling 13 88 08, Monday to Friday, 8am–7pm (AEST) and we’ll do our best to ensure your concerns are addressed. Thanks, Sophie.

ENGIE からの回答

2026年8月3日

Hi Angela, thank you for your feedback! We're delighted to hear you're enjoying our electricity and gas services. Thank you for choosing ENGIE and for your support! If you ever have any questions or concerns in the future, we’re here to help—just fill out the form at https://engie.com.au/feedback-trustpilot or by calling 13 88 08, Monday to Friday, 8am–7pm (AEST) and we’ll do our best to ensure your concerns are addressed. Thanks, Sophie.

ENGIE からの回答

2026年8月3日

Hi there, thank you for your feedback! We're pleased to hear you found our service and communication excellent. We appreciate your support and thank you for choosing ENGIE! If you ever have any questions or concerns in the future, we’re here to help—just fill out the form at https://engie.com.au/feedback-trustpilot or by calling 13 88 08, Monday to Friday, 8am–7pm (AEST) and we’ll do our best to ensure your concerns are addressed. Thanks, Sophie.

ENGIE からの回答

2026年8月3日

Hi Fiona, thank you for your kind feedback! We're delighted to hear that you received excellent customer service. Providing a positive and helpful experience is what we strive for, and your feedback is greatly appreciated. If you ever have any questions or concerns in the future, we’re here to help—just fill out the form at https://engie.com.au/feedback-trustpilot or by calling 13 88 08, Monday to Friday, 8am–7pm (AEST) and we’ll do our best to ensure your concerns are addressed. Thanks, Sophie.

ENGIE からの回答

2026年8月3日

Hi Sandra, thank you for your feedback! We appreciate you taking the time to share your experience with us. We look forward to continuing to support you! If you ever have any questions or concerns in the future, we’re here to help—just fill out the form at https://engie.com.au/feedback-trustpilot or by calling 13 88 08, Monday to Friday, 8am–7pm (AEST) and we’ll do our best to ensure your concerns are addressed. Thanks, Sophie.

ENGIE からの回答

2026年8月3日

Hi there, thank you for your feedback! We're delighted to hear the sign-up process was easy. We hope your first electricity bill brings a pleasant surprise. If you ever have any questions or concerns in the future, we’re here to help—just fill out the form at https://engie.com.au/feedback-trustpilot or by calling 13 88 08, Monday to Friday, 8am–7pm (AEST) and we’ll do our best to ensure your concerns are addressed. Thanks, Sophie.