Ordered two engraved Dartington crystal Swarovski gin glasses. They arrived within the two day period promised. One of them was smashed to pieces, probably by Royal Mail. Customer service replied pro... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Ordered pocket watch engraved for my son’s wedding day present. Package arrived via Royal Mail and cardboard packaging empty, either came out during delivery process or taken? Inside apology bag from... もっと見る
We've had a few personalised engraved gifts from this company. The gifts are gorgeous, engraved beautiful. Presentation boxes wonderful. . I would highly recommend this company. They kept me informed... もっと見る
There was a small error in the engraving on a personalised photo frame ordered for my daughter's wedding gift. Maddie in Customer Services very promptly replied to my email and was most apologetic, of... もっと見る
企業情報
当該企業による記述
Engravers Guild draws on the heritage of over 100 years to deliver beautifully engraved gifts that realise our philosophy; Art in Gifting
連絡先
ネガティブなレビューの 66%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The team made sure that they told me…
The team made sure that they told me the photo wasn’t going to work, rather than sending me it anyway. I will definitely be buying off them again
Excellent product
Our gift tankard was of excellent quality, very well packaged and presented and within the promised time scale for delivery.
The only reason for not awarding 5 points is that EGL feels that placing an order is carte blanche for sending daily advertisements.
Excellent
Excellent - purchase a personalised locker for my daughter’s 30th and it is perfect. Genuine silver with detailed engraving. I will be buying fr them again. Thank you
amazing
amazing quality and presentation- great delivery time too will definitely order again❤️❤️
Superb service
I made a mistake in the engraving but the company was willing & able to correct it, without any fuss.
I’ve received the engraved tumbler now & it is just right: very good quality glass, correctly engraved & beautifully packaged.
I’m delighted with the quality & service supplied & have no hesitation in recommending them. I’ll certainly go back for any future gifts.
A little gem!
Very easy online ordering. Extremely efficient and caring customer service. Excellent product quality and engraving. All topped by very quick delivery in first class packaging.
Would thoroughly recommend it for personalised gifts.
Excellent company with excellent…
Excellent company with excellent products.Very quick delivery .Definitely buy again.
Great for wedding gifts
Ordered some gifts for our wedding and all have come in quick time and in fantastic condition. Thank you.
Appreciated responding to feedback re ashes locket
We paid £139 for a gold pebble necklace to hold ashes. This arrived in good time but with no kit to fill it. Not huge problem but would rather not had to chase it. However once reported kit hadn’t arrived it was sent quickly and necklace is beautiful. They also took on board feedback regarding something extra in that kit for putting ashes in funnel which is appreciated.

ENGRAVERS GUILD LIMITED からの回答
Great product last year but massive…
Great product last year but massive amounts of spam emails in the run up to xmas. Had to block their emails

ENGRAVERS GUILD LIMITED からの回答
Good Company
I ordered 2 photo frames. They are lovely. Beautiful writing. Fast delivery. Well packaged. I ordered 1 special box for a present. It is well worth the extra money
I can’t thank you enough for the…
I can’t thank you enough for the personalised necklace containing my Nan and Grandad’s ashes. It’s a Christmas gift for my mum, and I know it will mean the world to her. The necklace itself is absolutely beautiful. The pack you sent to gather the ashes was so empathetic, personal and caring — it truly made a difficult process feel supported and handled with such respect. Thank you from the bottom of my heart.
I am so very impressed with Engravers…
I am so very impressed with Engravers Guild of London
Very quick response to any issue and immediately resolved
Delighted with Quality and service
Highly recommend
Genuine buyer for our silver wedding anniversary
5 star
Beautiful Engraved Oak Photo Frame
Beautiful engraved solid oak frame, very pleased with my purchase.
Very good value for money.
Highly recommend the optional presentation box to make the gift even more special.
Excellent communication with sellar who did everything they said they would do. Will not hesitate to order again.
Very helpful and communicative team
Very helpful and communicative team, the pocket watch is beautiful and worth every penny, it feels well made and a gift worth giving (not like if you would order of amazon or etsy and pay under £50). We purchased as a very sentimental gift, and we are so glad we did! Thank you again!
Fantastic company! Everything was perfect!
Excellent customer service, fantastic products and fast delivery.
The tankards were all beautifully engraved and will be a lasting memory for my boys when they turn 18.
I wouldn’t hesitate to use Engravers Guild again.
Truly wonderful customer service
Truly wonderful customer service, going far above the norm to sort an issue caused by Royal Mail delivery. Quality of item top notch as well. Certainly to be recommended.
1st class service all round.
What a great experience and service. Ordered a whisky glass with an engraving in Greek.
Result is perfection together with an prompt delivery. Would recommend them to anyone and use them again.
Big thank you.
This is a beautiful pocket watch for a…
This is a beautiful pocket watch for a 21st birthday gift. As well as being delighted with the gift I am so impressed by the excellent service I have received when contacting the company.
100% for quality and 100% for customer service.
I order a personalised whisky glass in copper for my husband on our anniversary. It arrived very quickly but unfortunately was the incorrect item, I contacted them and Maddie got in touch, she was very helpful and sorted it straight away. 2 days later and correct item arrived in time for our day without me worrying.
I would absolutely shop with them again purely on Maddies professionalism and kindness.
My item is beautiful and just perfect. Looked exactly as advertised and a quality item.
100% for customer service and
100% for quality.
I would not hesitate to recommend.
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