EnrgTech レビュー 

357
•
TrustScore 5段階評価の3.5

3.4

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I ordered a screwdriver set nearly three months ago and after nothing at all happened I asked for an explanation and I got none and then I was offered a refund which I have been waiting for for since... もっと見る

企業が回答しました

5つ星のうち2の評価

Very slow delivery >3 weeks and goods still not arrived. Goods evidently not in stock which was not stated. Inadequate communication. Poor telphone customer service - overseas call centre couldn't tra... もっと見る

企業が回答しました

5つ星のうち5の評価

I recently ordered a couple of items from Enrgtech. The package has been delayed a bit, but I’m okay with that as these things can happen sometimes. Communication has been reasonable so far, and the o... もっと見る

5つ星のうち5の評価

Order number SOQ-4256: ordering was very easy. Their technical team were very helpful in finding product that matches the specifications I sent. Price was cheaper than some other suppliers as well. I... もっと見る

企業情報

  1. 電気機器卸売業
  2. ・
  3. 電子機器店

当該企業による記述

Enrg Tech is UK’s leading distributor of electronic components. Has millions of electronic components and offers same day shipping. New components added daily


連絡先

3.4

まあまあ

TrustScore 5段階評価の3.5

357件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 96%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

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3.4

すべてのレビュー

(357)

過去12か月のレビュー数: 240件

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5つ星のうち1の評価

Avoid! Terrible Company, Placed order in November Still awaiting Refund.

I see my experience isn't a 1 off and loads of other reviews saying the exact same thing! So Please Avoid!

Ordered in Stock items in November 2025, stated 5-7 Day dispatch time, never dispatched, when I did originally email they were quick at replying, said goods will be dispatched end of the week. Never happened, asked for a refund, and again quick reply saying no problem, 15-30 days for it to re-appear on card.
However refund never came, every month told the same copy and pasted messages, "Please be assured that your refund is scheduled to be release this week and has been prioritized accordingly." and "I continue to actively chase this internally"
They have now stopped replying to emails since May 2026, I've since gone through credit card company to get the funds back.

2026年5月28日
自発的なレビュー
EnrgTech ロゴ

EnrgTech からの回答

Dear Josh,

Please accept our sincerest apologies for the unacceptable delays and the breakdown in communication you experienced.

You should never have been left waiting for your order, given repetitive updates, or ignored when chasing your refund. This is entirely unfair to you, and we are truly sorry for the frustration and stress this has caused.

While we fully support your decision to get your money back through your credit card provider, we are using your feedback to fix our refund process and ensure this does not happen to anyone else.
Please let us know your order details, please message us on trustpilotreview@enrgtech.co.uk one of our team will assist you.

We are deeply sorry for letting you down.


Sincerely,

Enrgtech Team

5つ星のうち5の評価

Easy ordering

Easy ordering
Placed an order online which was straight forward. I received the acknowledgement straight away. The order arrived in just over a week which is not bad.

2026年4月29日
自発的なレビュー
5つ星のうち1の評価

Absolute scam of a company

Absolute scam of a company, do not buy from them. No delivery of "instock" items, no explanation, still awaiting refund.
Sales email inbox is full so rejects all emails. Conviced all calls are diverted to a foreign call centre. Avoid at all costs. How companies like this get away with it is beyond me.

2026年5月20日
自発的なレビュー
EnrgTech ロゴ

EnrgTech からの回答

Dear James,

Order Ref: 124723

I am incredibly sorry for the awful experience you’ve had with us. You have every right to be angry about the delivery delay, the lack of communication, and the wait for your refund. Leaving you in the dark like this is completely unacceptable.

We’ve recently been upgrading our systems to improve our tracking and speed up our refunds, but your order unfortunately got stuck in the backlog during the transition. We also had a major technical glitch that caused our sales inbox to fill up and reject emails, which we have now fixed.

I want to sort this out for you right away. Please email your Order Reference Number and order details at trustpilotreview@enrgtech.co.uk, and I will personally push your refund as soon as possible and send you the confirmation receipt immediately.

I know we’ve let you down, but I appreciate you bringing this to our attention so we can fix it.

*** Update: as per advise by our Accounts Dept, refund has been issued and process last June 5, 2026. One of our Team is already in contact with you via email. It will take 3 to 4 working days to receive your refund to your bank account.


Sincerely,
EnrgTech Team

5つ星のうち2の評価

Very slow delivery and poor communication

Very slow delivery >3 weeks and goods still not arrived. Goods evidently not in stock which was not stated. Inadequate communication. Poor telphone customer service - overseas call centre couldn't track order progress or provide ETA. Sales dept. ignored emailed request to cancel this £230 order as I had to order elsewhere. I will not order from this company again.

2026年4月20日
自発的なレビュー
EnrgTech ロゴ

EnrgTech からの回答

Dear Green Magic Co,

Order Ref: 150066

I’m writing to you personally to sincerely apologize for the experience you’ve had with us. It’s clear we dropped the ball on your delivery and communication, and for that, I am truly sorry.

We’ve already started making changes to our internal tracking to make sure our team has the right answers for you the first time you call.

Regarding your request to cancel, your order had unfortunately already reached the final dispatch stage and was shipped out on May 7, 2026 and delivered to you on May 8, 2026.

We would still love the chance to make this right. If the items are no longer needed since you had to source them elsewhere, please just let us know. We’ll send over a prepaid return label immediately and make sure your £230.00 refund is handled as a priority the moment the package is back with us.

Thank you for your patience while we sorted this out. We hope to have the opportunity to provide you with the seamless service we’re actually known for in the future.

Regards,
EnrgTech Team

5つ星のうち5の評価

I recently ordered a couple of items…

I recently ordered a couple of items from Enrgtech. The package has been delayed a bit, but I’m okay with that as these things can happen sometimes. Communication has been reasonable so far, and the ordering process itself was straightforward. Hoping the items arrive soon and in good condition. Overall, a decent experience up to now.

2026年5月8日
自発的なレビュー
5つ星のうち1の評価

DO NOT TRUST - Refund withheld since October 2025 - Police report filed

I placed an order (#121838) on October 1, 2025. The company cancelled it on October 15 due to stock issues and promised a full refund within 14 days. It is now May 2026, and I still haven't received my £404.74.

Customer service keeps giving excuses about "internal system issues" and "technical constraints" for months. They even tried to force a credit note instead of a refund, which is illegal.

I have officially reported ENRGTECH LTD to Action Fraud (UK National Fraud & Cyber Crime Reporting Centre) with reference number RF26050227182C. I am also initiating a chargeback through my bank. Avoid this company at all costs if you value your money.

2026年5月6日
自発的なレビュー
EnrgTech ロゴ

EnrgTech からの回答

Dear Endre,

We sincerely apologies for the delay of refund.
One of our Team will contact you soon to resolve this issue.

We have noted your report to Action Fraud (Ref: RF26050227182C). We are fully prepared to cooperate with any inquiries they or your banking institution may have to ensure this is resolved to your satisfaction.

We appreciate your continued patience; we acknowledge that this delay has been unacceptable. We are currently reviewing our internal protocols to address the root causes and guarantee that no other client encounters a similar experience

Regards,
EnrgTech Team

5つ星のうち1の評価

Total Scam

Total Scam

First thing you'll notice is that they buy 5 star reviews. Go through them, they're all posted at around the same time in blocks from single review accounts with generic bot wording.

They will sell you parts they do not have, and then will never refund you. Genuinely baffled on how they get away with it.

They even have the audacity to come to us for parts when they owe us hundreds of £'s from an unfulfilled order. No doubt to get a realistic price they can quote to their next fraud victim.

Do not give them your money, they will scam you.

2026年5月5日
自発的なレビュー
EnrgTech ロゴ

EnrgTech からの回答

Dear Liam,

Please accept my sincere apologies for the delays you've experienced with both your delivery and your refund. This is certainly not the level of service we strive to provide.

To resolve this immediately, please email your order details directly to trustpilotreview@enrgtech.co.uk. I am personally overseeing this inbox to ensure your refund is prioritized and completed without further delay.

We have recently overhauled our internal delivery and refund systems to prevent these types of bottlenecks.
Thank you for your patience while we make this right.

Best regards,
EnrgTech Team

5つ星のうち5の評価

Highly recomended

Highly recomended, service is 5 out 5 and that is hard to come by. Delivery was a little earlier than expected which is a major plus. You have a customer for life!

2026年4月27日
自発的なレビュー
5つ星のうち5の評価

We had a very positive experience

We had a very positive experience working with EnrgTech. The quality of the products consistently met our expectations, and all items were delivered in excellent condition.
Communication was clear, prompt, and professional throughout the entire process. The team was always responsive and willing to assist with any questions or adjustments we needed.
We especially appreciate their reliability and commitment to deadlines, which made our cooperation smooth and efficient. It is clear that they value long-term partnerships and customer satisfaction.
We would confidently recommend EnrgTech to anyone looking for a dependable and trustworthy supplier.

2026年4月29日
自発的なレビュー
5つ星のうち1の評価

Avoid this company

We ordered an "in stock" item 31/03/26, with a 5-7 working day delivery. On 21/04/26 we received a box containing the complete wrong product.

As has been said in other reviews, customer service is non-existent. They're quick enough to take your money, but 4 weeks after ordering an in stock item, we still don't have the product we ordered.

2026年4月28日
自発的なレビュー
EnrgTech ロゴ

EnrgTech からの回答

Dear Tom Burgess,

We sincerely apologize for the experience you’ve had with us. It is clear that we failed to meet our delivery promises, and I am very sorry for the frustration this has caused.

I also want to acknowledge your comments regarding our customer service; we clearly dropped the ball on communication, and we are working to improve this immediately. We have also taken steps to resolve our recent delivery issues.

To help us investigate exactly what went wrong and ensure this is fixed for you as soon as possible, could you please send your order details to trustpilotreviews@enrgtech.co.uk?

We appreciate your patience and the opportunity to make this right.

Regards,

The EnrgTech Team

5つ星のうち4の評価

Great price / Longer than expected delivery time

Great price overall, though the delivery took a bit longer than expected. That said, customer service was excellent—they kept me well informed with regular updates on the estimated arrival time, which really helped. Most importantly, the part works perfectly, so I’m satisfied with the purchase.

2026年4月27日
自発的なレビュー

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