Enviroshake レビュー 

241
TrustScore 5段階評価の4.5

4.6

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5つ星のうち4の評価

This product is great. It looks sharp and we have had no issues with it. Getting it to us was a little frustrating and it took longer than expected. I don't think that was the companies fault as they... もっと見る

5つ星のうち5の評価

All of the units in my development in South Florida (127) had cedar shake roofs. They are hard to find and look warn even after only a couple of years of installation. After extensive research in 2020... もっと見る

5つ星のうち5の評価

From our first call I always felt like I was being treated as a good customer with helpful friendly information that I could trust. It's such a relief to deal with someone who always calls you back... もっと見る

5つ星のうち4の評価

We are installing Enviroshingle on an 1840 house at the Joseph Smith Historic Site in Nauvoo, IL. The previous cedar shingle roof was way past it "use by date". The only complaint is the flashing le... もっと見る

企業が回答しました

企業情報

  1. 製造業者

Enviroshake について

当該企業による記述

jITs6b.jpg

The Authentic Look of Cedar and Slate with Engineered Lifetime Performance.


Unsurpassed Aesthetics & Performance. Remarkable Service.

For over two decades, Enviroshake has been a leader in the composite roofing industry, specializing in offering best in class roofing products alongside exceptional quality. Our engineered products are designed to withstand the most intense climates, last a lifetime, and offer the beauty of traditional cedar and slate roofing.

With Enviroshake you can expect:

  • Expert consultation: Our team is here to help you achieve your project vision
  • Highest-quality materials offering unsurpassed performance
  • Excellent warranties to give you peace of mind
Download Our Brochure

連絡先

4.6

優良

TrustScore 5段階評価の4.5

241件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.6

すべてのレビュー

(241)

過去12か月のレビュー数: 17

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5つ星のうち5の評価

Very pleased homeowner.

We are very happy with our recently installed Enviroslate roof. The experience was first rate from the first contact with the company. Samples were delivered quickly, all questions answered and the purchasing and delivery to CT were all excellent. The local installer was suggested by the Enviroslate rep and they did an outstanding job. House looks amazing and we are very pleased.

2023年2月8日
自発的なレビュー
Enviroshake ロゴ

Enviroshake からの回答

Hello Jeff,

Thank you so much for taking the time to leave a review. We are pleased to hear you've had such a great experience with Enviroshake. The photos of your Enviroslate installation look absolutely stunning.

As always, if there is anything else we can do for you to make your experience even better, please do not hesitate to let us know.

Thank you, again, for choosing Enviroshake!

Sincerely,

Enviroshake Customer Care Team

5つ星のうち5の評価

Satisfied client.

After 5 years of Quebec weather, our roof is still looking like it did when installed in 2018. We are very happy with the look. It is handling the winds and cold winter temperatures very well. We had a small issue with a warranty document (a fault of our own) but customer service rapidly and professionally resolved the issue.

2023年1月1日
自発的なレビュー
Enviroshake ロゴ

Enviroshake からの回答

Hello,

Thank you for sharing your experience with Enviroshake! We are happy to hear your Enviroshake roof is performing well and as expected.

We always strive to serve our customers in the best way we can. Your concerns are a top priority for our customer service team. Thank you for reaching out to us regarding the warranty documents so we could resolve this for you as quickly as possible.

If there is anything else we can do for you, please do not hesitate to reach out. Thank you for choosing Enviroshake!

Sincerely,

Enviroshake Customer Care Team

5つ星のうち5の評価

All around great quality and customer service!

Great customer services which compliments the quality material and delivery timing. All around an excellent company to purchase from and work with!

2022年9月20日
Enviroshake ロゴ

Enviroshake からの回答

Hi Melanie,

Thank you for taking the time to leave such a kind review! We work hard too provide our customers with the best service and the best products!

We look forward to working with you on more Enviroshake projects in the future!

Sincerely,

Enviroshake Customer Care Team

5つ星のうち2の評価

The price is not worth the product

The price is not worth the product. I had to use a vender to unload the produce, and pay them to unload it. You don't sell the product out of the US. I'm guessing that is because of the price. Its hard to move.
Secondly, the order was wrong. I had nothing but Ice and water shield and no underlayment and 10 times the number of snow guards needed. Either the sales rep made a mistake or this is a common practice, knowing I have no way of returning or modifying the order.
I only will use you product if I am forced to by HOAs. Its not profitable other wise.

2022年12月7日
Enviroshake ロゴ

Enviroshake からの回答

Hello Eric,

We appreciate the time you have taken to discuss your experience with Enviroshake. We are sorry to hear your disappointment with us.

Enviroshake is proud to distribute our products worldwide. When arranging a carrier service for your order, we always confirm the location and delivery service that was requested. It is then the client’s responsibility to arrange the necessary equipment, such as a forklift, to offload the truck.

Our sales representatives always ensure to get your approval on every item listed on your quote before your order is placed. We also make sure to have you sign off on the quote so there are no discrepancies in what we ship to you. Our underlayment is an ice and water shield underlayment that we recommend with every Enviroshake installation. The four boxes of snowguards you received would have been based on the takeoff calculations provided to us, which you then signed off on.

We are always a phone call or email away to assist you with your Enviroshake material order.

If you believe an error was made on your order and would like to discuss the matter further, we invite you to contact us at customerservice@enviroshake.com. We consistently aim to reach solutions that leave all parties content.

Best Regards,
Enviroshake Customer Care Team

5つ星のうち5の評価

Superior roofing material!

Enviroshake is in the top tier of lifetime roofing materials. The excellent wind ratings and overall strength of the product make it far superior than cedar shake and less expensive than asphalt based materials. Installation is straightforward once the processes are taught to an installer through Enviroshake’s Contractor Factory Training.

Working on the turret was a fantastic opportunity to provide a lifetime roof using the skills I have developed over the years. The Enviroshake product allowed us to keep the charm and charisma in this beautiful Victorian home. It was a challenging, but very rewarding project. I look forward to more Enviroshake installs in the future.

Steve Cheshire
Owner/President
Cheshire Roofing, Sarnia

2022年12月1日
自発的なレビュー
Enviroshake ロゴ

Enviroshake からの回答

Steve,

Thank you for taking the time to leave such a positive review! We are very grateful to have contractors like you installing our product. We look forward to many more projects with you in the future!

Sincerely,

Enviroshake Customer Care Team

5つ星のうち5の評価

I had an aluminum standing seam metal…

I had an aluminum standing seam metal roof of which the manufacturer would not fully stand behind their written warranty. Over a period of one year there were several back and forth arguments over it. Then we had a hail storm that totally ruined the metal roof. My insurance company (Chubb) were great, they paid us for a total loss without any deductible!!!
So I spent several weeks of research looking for a different and superior roof system. My search kept leading me to a synthetic roof system, which I knew nothing about. I kept up my research about this product of which I found 3 producers, after a deep dive into this and several conversations with the 3 manufacturers I settled in on Enviroshake because of their superior product, 100% warranty against Hail, no one else could this. WHAT A GOOD DECISION THIS TURNED OUT TO BE! Kristina Lorio at Enviroshake made this decision easy. She is VERY knowledgeable about the product, They also issued a list of certified installers, I chose one fairly close to my location. Dustin Heaps owner of Coastal Roofing and Waterproofing done a fantastic job on my roof. I could not believe how easy they were to work with and they done a fantastic job. I could not be more satisfied! I WILL NEVER USE A METAL ROOFING PRODUCT AGAIN ON ANY OF MY PROPERTIES . I rarely issue any reviews, but I figured the entire country needs to know about this product and the installer! I rate Enviroshake and Coastal Roofing and Waterproofing 5 out of 5 stars!!

2022年9月15日
自発的なレビュー
Enviroshake ロゴ

Enviroshake からの回答

Hello Sammy,

Thank you for writing this great review! We are so pleased to hear you've had such a positive experience with Enviroshake and have found a lifetime roof you can feel confident in! Thank you for choosing Enviroshake for your home.

Sincerely,

Enviroshake Customer Care Team

5つ星のうち5の評価

I'm totally sold on the company and the staff!!!

Just like before, the staff was very courteous and professional and I received my product (cedar shake), in a very timely manner. I Cannot wait until I finish my project to show off Enviroshake's product!!!

2022年8月22日
Enviroshake ロゴ

Enviroshake からの回答

Hello,

Thank you for taking the time to leave this kind review! We are looking forward to seeing your completed Enviroshake project.

Sincerely,

Enviroshake Customer Care Team

5つ星のうち5の評価

Fantastic product and the answer to…

Fantastic product and the answer to sustainable roofing. Very pleased with the product and would recommend it without hesitation.

2022年9月2日
Enviroshake ロゴ

Enviroshake からの回答

Hello,

Thank you for your positive review! We are happy to hear you are pleased with the product and appreciate your recommendation!

If there is anything else we can do to make your experience with Enviroshake even better, please don't hesitate to let us know.

Sincerely,

Enviroshake Customer Care Team

5つ星のうち5の評価

great product

done two house so far, very satisfied with the finished product

2022年8月17日
自発的なレビュー
Enviroshake ロゴ

Enviroshake からの回答

Hello Terry,

Thank you for your review! We are pleased to hear that you're happy with Enviroshake. We look forward to working with you again on future projects.

Sincerely,

Enviroshake Customer Care Team

5つ星のうち5の評価

Replace fascia with shakes

This is the third time I purchase shakes from Enviroshake. This time I replaced my wood fascia with the shakes. I'll have no further need to re-sand and re-stain the fascia every 2-3 years! Great service, prompt delivery, great product! The fascia looks great!

2022年8月4日
Enviroshake ロゴ

Enviroshake からの回答

Hello Odette,

Thank you for taking the time to leave a review! We are thrilled to hear that you are pleased with Enviroshake and you no longer have to worry about maintenance!

If there is anything else we can do to make your experience even better, please let us know.

Sincerely,

Enviroshake Customer Care Team

5つ星のうち5の評価

Goodbye wood shingle roofs, we love to install this product!

As a Boston, NH roofing contractor for the past 30 years, seldom a product comes along that you can get excited about installing and selling for it's Beauty, longevity and ease of installation, we found it or rather they found us at EnviroShake.

We installed Enviroshake on our building and already receiving inquiries in the first week!

2022年7月20日
Enviroshake ロゴ

Enviroshake からの回答

Hello MasterCraft Roofing Team,

Thank you for taking the time to leave this positive review! We are thrilled to hear you love Enviroshake.

We look forward to more projects with you in the future.

Sincerely,

Enviroshake Customer Care Team

5つ星のうち4の評価

We contacted Enviroshake directly as we…

We contacted Enviroshake directly as we had purchased from you before. Instead of just taking our order for additional shingles, you sent us to an outside sales agent. There were so many delays as a result. The back and forth involved in this almost made us give up on your product. Not sure if we will order from you again. Would love to recommend you to others but it will come with a warning label regarding the issues we had. The product is so good. Too bad service was not there in the order process.

2022年7月19日
Enviroshake ロゴ

Enviroshake からの回答

Hello Valerie,

We're glad that your inside sales manager was able to reach out to you to discuss with you further.

We strive to serve all of our customers as best as we can. Our records show your material was delivered to you 9 days after your order was placed.

We are pleased to hear you are happy with the product and we greatly appreciate your business. If there is anything else we can do to make your experience with Enviroshake better, please let us know.

Sincerely,

Enviroshake Customer Care Team

5つ星のうち4の評価

Got repairs done reasonably quickly after storm

Had to order some replacement ridge caps to deal with recent storm damage, and got exactly what I needed. I wish processing and shipping was faster, but it's all fixed and I'm happy now. Thanks Enviroshake.

2022年7月11日
Enviroshake ロゴ

Enviroshake からの回答

Hello Mr. Rowe,

Thank you for taking the time to leave a review. Our records show you received your material one week after your order was placed. We apologize we couldn't get the material out to you faster. We hope you're pleased with the repairs and if there is anything else we can do to make your experience with Enviroshake even better, please let us know.

Sincerely,

Enviroshake Customer Care Team

5つ星のうち5の評価

Excellent experience

The entire experience with Enviroshake was professional and pleasant. The product was shipped when promised and my client is very happy.

2022年7月7日
Enviroshake ロゴ

Enviroshake からの回答

Hello Joe,

Thank you for taking the time to leave this kind review. We are thrilled to hear you've had such a positive experience with Enviroshake! We look forward to even more successful projects with you in the future.

Sincerely,

Enviroshake Customer Care Team

5つ星のうち5の評価

Always a pleasure to work with this…

Always a pleasure to work with this company. Staff are professional, the product is wonderful and overall experience is awesome.

2022年6月22日
Enviroshake ロゴ

Enviroshake からの回答

Hello Dwights Roofing Team,

Thank you for leaving us a review! It is always a pleasure working with your team as well. Thank you for your continued support! We look forward to many more projects with you in the future.

Sincerely,

Enviroshake Customer Care Team

5つ星のうち5の評価

We love your product

We love your product! Everyone we worked with at Enviroshake were professional and pleasant!

2022年6月21日
Enviroshake ロゴ

Enviroshake からの回答

Hello Lighthouse Society Hope Town,

Thank you for taking the time to leave this review! We are pleased to hear you've had a positive experience with Enviroshake and that you love our product! It has been a pleasure working with you as well. As always, if there is anything else we can do to make your experience even better, please don't hesitate to reach out.

Sincerely,

Enviroshake Customer Care Team

5つ星のうち5の評価

Great service

This is my third purchase and every time it goes smoothly. Good communication and quick service when picking up.

2022年6月16日
Enviroshake ロゴ

Enviroshake からの回答

Hello John,

Thank you for the review! We are so glad to hear you were happy with your experience! Please let us know if we can be of any further assistance at any time.

Sincerely,

Enviroshake Customer Care Team

5つ星のうち5の評価

Best-In-Class Product; Excellent Customer Service

Based on our research, the Enviroshake product (EnviroCool to be specific) is the best available alternative to Cedar shake. The next-to-zero maintenance and 50-year warranty (which is about double the useful life of cedar) were two significant factors in our decision to use Enviroshake.

But the best part of our experience so far has been the customer service. Brad Sawyer has been knowledgeable and patient throughout the process. Because we are installing on an historic property, we needed state approval -- Brad provided research on other Enviroshake installations that helped us obtain our approval. Internally, for us, decisions require multiple layers of diligence and approvals, and Brad navigated our process with patience and cheer. Brad also provided our contractor with tremendous support in scoping our project, determining appropriate underlayment, etc.

Despite all of the "supply chain issues" in the news, Enviroshake's production and delivery of the product (to Hawaii) beat everyone's expectations. They started production on the day they said they would, they completed production and shipped on the day they said they would, and the product reached our driveway within the two-hour window they predicted it would when it left Toronto.

We are just starting installation, but so far, it has been a smooth and predictable process -- thanks to Enviroshake's best-in-class product and Brad Sawyer's excellent customer service.

2022年5月30日
Enviroshake ロゴ

Enviroshake からの回答

Hello Charlie,

Thank you so much for this wonderful review. We are thrilled to hear everything ran smoothly and exceeded your expectations. We look forward to seeing photos of the end result.

As always, if there is anything we can do to help make your experience even better, please let us know.

Thank you for choosing Enviroshake!

Sincerely,

Enviroshake Customer Care Team

5つ星のうち5の評価

Initial Purchase

I was directed to your company through my client who I am building an oceanfront home for. After my communications with Loren at Enviroshake I was immediately at ease and confident that this was a good choice. Every communication I had about the products, the material take offs that I provided
etc. could not have gone smoother. We decided to order, confirmations were sent to me and the product was shipped exactly when promised.
Could not have been happier.
Jim C

2022年5月11日
Enviroshake ロゴ

Enviroshake からの回答

Hello Jim,

Thank you for taking the time to leave such a wonderful review! We are thrilled to hear that you've had a great experience with Enviroshake. We look forward to more projects with you in the future!

Sincerely,

Enviroshake Customer Care Team

5つ星のうち5の評価

Excellent Product!

Enviroshake has been consistent in delivering products on time and in excellent condition.

2022年4月19日
Enviroshake ロゴ

Enviroshake からの回答

Hello Northwood Roofing and Gutters Team,

Thank you for leaving this positive review! It is a pleasure working with you and we look forward to more projects in the future! We truly appreciate your business and support.

Sincerely,

Enviroshake Customer Care Team

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