This product is great. It looks sharp and we have had no issues with it. Getting it to us was a little frustrating and it took longer than expected. I don't think that was the companies fault as they... もっと見る
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All of the units in my development in South Florida (127) had cedar shake roofs. They are hard to find and look warn even after only a couple of years of installation. After extensive research in 2020... もっと見る
From our first call I always felt like I was being treated as a good customer with helpful friendly information that I could trust. It's such a relief to deal with someone who always calls you back... もっと見る
We are installing Enviroshingle on an 1840 house at the Joseph Smith Historic Site in Nauvoo, IL. The previous cedar shingle roof was way past it "use by date". The only complaint is the flashing le... もっと見る
企業が回答しました
企業情報
Enviroshake について
当該企業による記述
The Authentic Look of Cedar and Slate with Engineered Lifetime Performance.
Unsurpassed Aesthetics & Performance. Remarkable Service.
For over two decades, Enviroshake has been a leader in the composite roofing industry, specializing in offering best in class roofing products alongside exceptional quality. Our engineered products are designed to withstand the most intense climates, last a lifetime, and offer the beauty of traditional cedar and slate roofing.
With Enviroshake you can expect:
- Expert consultation: Our team is here to help you achieve your project vision
- Highest-quality materials offering unsurpassed performance
- Excellent warranties to give you peace of mind
Download Our Brochure
連絡先
1130 Wellington Street, N0P 1M0, Dresden, カナダ
- 519-380-9265
- info@enviroshake.com
- enviroshake.com
4.6
優良
241件のレビュー
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Enviroshake is just what we needed
Enviroshake is just what we needed! I have a unique structure that required a specific look. Enviroshake is just the product! Beautiful and strong, I won't need to worry about a replacement ever again! Kaitlin was amazing as well! She was quick to answer any questions and found me a wonderful contractor to work with. Highly recommend!
2023年10月3日
自発的なレビュー
Enviroshake からの回答
Hello!
Thank you so much for taking the time to leave this review. We greatly appreciate your kind words and we are thrilled to hear you've had such a positive experience with Enviroshake and your sales representative Kaitlin.
As always, if there is anything else we can do to make your experience even better, please let us know!
Sincerely,
Enviroshake Customer Care Team
Everything went very smooth
Everything went very smooth, from ordering to getting the warranty. It is a beautiful roof.
2023年6月30日
Enviroshake からの回答
Good afternoon!
Thank you so much for taking the time to leave this review. We greatly appreciate your kind words and we are thrilled to hear you've had such a positive experience with Enviroshake.
As always, if there is anything else we can do to make your experience even better, please let us know!
Sincerely,
Enviroshake Customer Care Team
Enviroshake からの回答
Good afternoon!
Thank you so much for taking the time to leave this review for us. We truly appreciate your kind words and we are thrilled to hear you've had such a positive experience.
As always, if there is anything else we can do to make your experience even better, please let us know!
Sincerely,
Enviroshake Customer Care Team
Lead time and communication about…
Lead time and communication about material being ready is the worst I’ve ever dealt with
2023年6月19日
Enviroshake からの回答
Thank you for the taking the time to write a review. We take all feedback seriously, and have reviewed your order details to understand if we were able to identify the communication issue. We see that from the time your order was paid to being shipped was 2.5 weeks which is within our current in-stock product lead time of 2-3 weeks. Our company's best practice is to communicate all expectations around an order in regards to lead times and order status. You order was paid on June 19th, and on June 21st our logistics manager confirmed the expected arrival of the material to our warehouse, along with the expected shipping date for the order. From our records we see that the order shipped on the exact date that our logistics manager had provided as the ETA. We welcome a discussion with you to understand what we could have done better. Please reach out to us at anytime. We thank you for your business.
Highly Recommended
It was a pleasure to work with Eco Exteriors. Doug is an experienced, knowledgeable advisor. He patiently explained the project from start to finish and was always available to answer questions. The workers were very professional. They arrived on time, explained the plan for that day, were friendly, polite, respectful of our yard and neighbours. They were hard working and cleaned up at the end of each day. We are very happy with the installation and appearance of our roof. This is a five star organization.
2023年7月18日
自発的なレビュー
Enviroshake からの回答
Hello!
Thank you so much for taking the time to leave this review for us. We truly appreciate your kind words and we are thrilled to hear you've had such a positive experience.
As always, if there is anything else we can do to make your experience even better, please let us know!
Sincerely,
Enviroshake Customer Care Team
Almost 5 stars
I appreciated the information and time that Dawn and the rest of the Enviroshake team offered to me while I made my decision to use the product - 5 stars for them.
I have had many compliments from neighbours and friends regarding the finished product - 5 stars for my completed roof.
There are 2 reasons that prevented a 5 star rating. One, the quoting process was difficult because the number of 'certified' installers in my area were limited and the quotes were incredibly varied which was very confusing (I ended up using the installer Dawn recommended). Two, when we discovered more product was needed, there was a 2 week delay because policy stated not to begin the shipping process until a payment was made directly into their account. Surely a credit card number could have been taken as proof of intent but that was not an option. Irritating because what should have been a 4 - 5 week job (already a long job due to the size and angles of the roof) turned into almost 2 months.
2023年5月5日
Enviroshake からの回答
Thank you for your review and feedback. We appreciate your taking the time to write about your experience. We have reviewed your order history and it looks like at the time your repeat order was placed we were experiencing a 2-3 week lead time + shipping for in stock products. It looks like your order was ready to ship within 1 week of being paid + shipping time. Our logistics team had moved your order ahead in the staging queue to fill your order as quickly as possible, while also fulfilling orders for other clients. We apologize if our lead times at that time had not been communicated to you at the time your order was placed. Please note that we do accept credit card as a form of payment, as listed in our payment options sent with the invoice. If you wish to discuss your concerns further please do not hesitate to reach out to us. We sincerely hope you are pleased with your new Enviroshake roof!
Everything was good and the product is…
Everything was good and the product is a very good roofing product. The only issue is the shipping time frame and its a bit difficult to install due to the doubled pieces with fake keys are very difficult to not get a crack on crack, or to get a proper side laps. A lot of cutting to make pieces fit properly. But it should last a long time.
2023年5月16日
Enviroshake からの回答
Thank you for your feedback. It looks like your order was placed in the fall of 2022, fall tends to be our busiest time of years and it looks like your order was shipped within the given lead time at that time. We do pride ourselves on meeting our given expectations to clients around lead times and if you wish you review this further please do not hesitate to contact us. Lead times do vary throughout the year and we do our best to communicate accurate lead times at time of order.
In regards to the keyway on keyway, all bundles shipped have various profiles (we have 6 in total) to emulate varying widths of cedar on the roof. During our FTC training webinar we do review techniques to install to ensure offset spacing between keyways. Our technical advisor is also always available for any questions before, during and even after installation. If you did not connect with him during your installation, but would like to discuss best practices for your next job please let us know and we will coordinate a phone call.
We appreciate your business!
Personal attention on the telephone…
Personal attention on the telephone from our sales representative made using this new and different product a success. Careful review of the quantities is a must. The time spent on this was worth the effort as we had all we needed for our first project. Our general contractor and the homeowner are very pleased with the end product.
2023年5月8日
Enviroshake からの回答
Hello Chris,
Thank you very much for taking the time to leave this review. We truly appreciate your kind words and we are thrilled to hear you've had such a positive experience with Enviroshake and your sales representative.
As always, if there is anything else we can do to make your experience even better, please let us know!
Sincerely,
Enviroshake Customer Care Team
Installer POV
We are Professional Roofing Co. in Dover, NH who installed Enviroshake for the first time recently and the experience was wonderful. From working with
Loren Bosazzi at Enviroshake to the final product. It was a learning curve installing them but once you get going you really get going! Did not choose 5 stars because of delivery limitations. The truck can't deliver to every door step depending on the terrain and they don't utilize a fork truck. This aspect of the job can really make or break your ability to choose Enviroshake. We hope they can change this in the future so we can continue to work directly!
2023年7月5日
自発的なレビュー
Enviroshake からの回答
Thank you so much for taking the time to leave this review and your feedback. Services available do very by region, but we are always looking for new carriers and options to ensure the best delivery and offloading experience for our clients.
We greatly appreciate your kind words and we are thrilled to hear you've had such a positive experience with Enviroshake and your sales rep Loren .
Top notch beginning to end.
After extensive research with other eco roof brands, the only true composite, ie combination of different materials, plus 100% recycled. Attracted by 50 yr guarantee, ability to walk on for snow removal, and clean run off for water harvesting. Online simulator is a terrific tool. Samples arrived promptly and alternatives provided. Easy order, purchase, delivery. Endorsed local installer who was top notch. EnviroShake rep was responsive, knowledgeable, solutions oriented and took time to know my project. Result looks stellar.
2023年3月30日
Enviroshake からの回答
Hello Jane,
Thank you so much for taking the time to leave this review. We greatly appreciate your kind words and we are thrilled to hear you've had such a positive experience with Enviroshake.
As always, if there is anything else we can do to make your experience even better, please let us know!
Sincerely,
Enviroshake Customer Care Team
My experience would have been a 10 if…
My experience would have been a 10 if Enviroshake would have accepted returns. Had a lot of materials left over, and we accepted the companies suggestions for what we needed. I guess we were more efficient in using scrap pieces first.
Update, Enviroshake fount a home for my leftover product.
2023年3月15日
Enviroshake からの回答
Hello Mark,
Thank you for taking the time to leave this review. We appreciate your kind words and are happy that we were able to resolve your material overage by assisting you in finding a home for it with another customer locally.
As always, if there is anything else we can do to make your experience even better, please let us know!
Sincerely,
Enviroshake Customer Care Team
I manage an estate on Tortola
I manage an estate on Tortola , British Virgin Islands, which comes with its challenges.
I have worked with many different local contractors, and I have to say, working with RFA Construction ( which Nic Diniz recommended ) has been by far one of my best experiences here on Tortola.
Nic Diniz has always made himself available to coordinate with me to ensure we have all required materials on time to complete our project ahead of schedule.
The client has now had the opportunity to see some the the properties with the finished product , and so far it has been glowing feedback.
2022年12月8日
自発的なレビュー
Enviroshake からの回答
Hello Rodrigo,
Thank you so much for taking the time to leave this review. We greatly appreciate your kind words and we are thrilled to hear you've had such a positive experience with Nic and Enviroshake.
As always, if there is anything else we can do to make your experience even better, please let us know!
Sincerely,
Enviroshake Customer Care Team
Je suis tres satisfait du service reçu…
Je suis tres satisfait du service reçu par le bureau des ventes chez Enviroshake , nous avons reçu des matériaux de premieres qualité/
I am very satisfied with the service received by the sales office, in terms of products, we received first quality materials on site ( best membrane on market )
2023年5月1日
自発的なレビュー
Enviroshake からの回答
Bonjour Francis,
Merci beaucoup d'avoir laissé ces gentils mots. Nous sommes très heureux d'apprendre que vous avez eu une expérience aussi positive avec Enviroshake.
Comme toujours, s'il y a autre chose que nous pouvons faire pour rendre votre expérience encore meilleure, faites-le nous savoir !
Sincèrement,
Équipe du service client Enviroshake
Enviroshake からの回答
Hello,
Thank you so much for taking the time to leave this review. We greatly appreciate your kind words and we are thrilled to hear you've had such a positive experience with Enviroshake.
As always, if there is anything else we can do to make your experience even better, please let us know!
Sincerely,
Enviroshake Customer Care Team
My experience with Enviroshake
Kristina was extremely helpful in providing info about Enviroshake. That enabled me to make an informed decision to purchase. Then when it seemed everything might fall apart due to not finding a contractor, she came up with one who was certified, but was located some distance away. Kristina patiently walked me through everything related to Steve’s Improvement Services and really helped seal the deal. She was totally responsive to my many calls and emails. She is a great asset for Enviroshake. I am very pleased with your product and your company.
2023年2月17日
Enviroshake からの回答
Hello Mel,
Thank you so much for taking the time to leave this review. We greatly appreciate your kind words and we are thrilled to hear you've had such a positive experience with Enviroshake and Kristina.
As always, if there is anything else we can do to make your experience even better, please let us know!
Sincerely,
Enviroshake Customer Care Team
Great to deal with
Great to deal with. All questions by me were answered. Order arrived on schedule.
2023年2月1日
Enviroshake からの回答
Hello Norm,
Thank you so much for taking the time to leave this review. We greatly appreciate your kind words and we are thrilled to hear you've had such a positive experience with Enviroshake.
As always, if there is anything else we can do to make your experience even better, please let us know!
Sincerely,
Enviroshake Customer Care Team
Kaitlin was quick to take calls and get…
Kaitlin was quick to take calls and get back to me with awnsers to my questions. Which made this project very pleasant.
The one problem I had was delay in estimated product delivery and how it was getting off the truck at our office
2023年1月27日
Enviroshake からの回答
Hello Matt,
Thank you so much for taking the time to leave this review. We greatly appreciate your kind words and we are thrilled to hear you've had such a positive experience with Kaitlin for your order. We apologize for the delay you experienced with your expected delivery. We try to do our best to ensure we set the right expectation for production and delivery timelines and apologize for missing the mark on your order.
As always, if there is anything else we can do to make your experience even better, please let us know!
Sincerely,
Enviroshake Customer Care Team
Top Product. Best install support I've seen.
The product warranty and performance ratings are top of class, and there is enough track record in the Caribbean to feel really comfortable that it will hold up in severe conditions. The thing that impressed me the most is the training and constant communication with Enviroshake, the buyer's agent, and construction team to ensure everything is done 100% correctly the first time. We have had zero backtracking, and the install has been quick and seamless. It's exactly as advertised. Can't wait to not think about roofing again for 30+ years.
2023年1月19日
Enviroshake からの回答
Hello Tom,
Thank you so much for taking the time to leave this review. We greatly appreciate your kind words and we are thrilled to hear you've had such a positive experience with Enviroshake.
As always, if there is anything else we can do to make your experience even better, please let us know!
Sincerely,
Enviroshake Customer Care Team
Enviroshake representatives are very…
Enviroshake representatives are very quick to response and helpful on doing take-offs to project.
2023年3月21日
自発的なレビュー
Excellent experience
We first installed Eviroshake on our cottage 2018(replaced cedar shakes)and most recently fall 2022 we used Eviroshake on a bunkie.
The product is amazing and the Eviroshake staff are knowledgeable and extremely helpful, always there for our questions. Both our orders 2018 and 2022 were delivered in a timely manner. Would highly recommend this product and company.
2022年11月23日
Enviroshake からの回答
Hello Joan,
Thank you so much for taking the time to leave this review. We greatly appreciate your kind words and we are thrilled to hear you've had such a positive experience with Enviroshake for both of your orders.
As always, if there is anything else we can do to make your experience even better, please let us know!
Sincerely,
Enviroshake Customer Care Team
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