ERA Protect レビュー 

Additional PIR unit, really easy to install, add on the app, press the button on the PIR to pair then everything just works.

Ordered a live siren and remote to add to my smart hub ...arrived fast and easy to install alarm came with a template for hole positioning.

I ordered an ERA Protect home alarm kit to replace a Response alarm which had expired after 25 years. When it arrived I was impressed with the quality of the components and set about installing it hoping that the sales pitch "installed in minutes" held true. The first problem came when trying to download the app which refused to work. I had to call in and wait 29 minutes for assistance to be given a default password. Thereafter, the installation was quick. However, the system refused to work properly on time delay. It would allow time delay on exit and not entry. Despite numerous calls for assistance nobody at ERA could fix the problem so I requested a refund having to pay for the return and wait 3 weeks for my refund. Incidentally, I received no apology for my bad experience so I cannot recommend ERA in any way.

Works well,easy to set up and value for money

Motion Camera not working. We are not happy.

As a DIY alarm this ERA set-up is the best for quality, simplicity of fitting and use I have come across bearing in mind I am no expert. The cost came across as reasonable as well.

My only gripe is that neither the hub or bell unit is loud enough

Very fast delivery

After six years of faultless use my hub unit failed and a new one was sent foc. It took a bit of chasing, possibly because of confusion about the delivery address but after that the helpline support from Kaish has been superb. He very patiently talked me through setting up the replacement hub during a long telephone call and ensured I had the system fully operational before ending the call. Some of the best customer service I have ever experienced.

Good and reliable alarm system app on phone is good the only downside side is when your yearly alarm subscription ends you don’t get an email notification that you are coming to the end of your contract

Easy to install, but a few glitches with software requiring action by help desk, otherwise quite good.

Happy with my products, but disappointingly the Company no longer offers cameras so they don't have a one stop solution to home security.

Amazingly I was able to phone up and speak to someone who understood what was happening. The written instructions for setting up the system weren't great. Otherwise pretty good.

Excellent product, and speedy delivery.

Long wait for item

It was just about OK

Received batteries very fast delivery very good service
Thank you

Batteries supplied in good time, but on opening package, both batteries - two terminals were bent down at their ends touching the body of the battery. Did e-mail ERA about this last week, but no reply yet. Poor packaging protection and not exactly good response from making known issue.