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ERA Protect レビュヌ 

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TrustScore 5段階評䟡の4

4.1

防犯グッズ店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち4の評䟡

Overall the system appears to work well. Just a few limitations when compared to our old system. No independent means of testing siren, you have to trigger it, not good. Cannot test individual pairs,... もっず芋る

5぀星のうち4の評䟡

Good lock, customer services were initially slow but once everything remotely was checked they visited and sorted out the issues, I would say they went well above what I expected, would recommend the... もっず芋る

5぀星のうち5の評䟡

I contacted ERA Protect because my 2-year-old alarm system had developed a couple of faults. I spoke to two different customer service agents on three separate occasions. Although it took a couple of... もっず芋る

䌁業が回答したした

5぀星のうち2の評䟡

Batteries supplied in good time, but on opening package, both batteries - two terminals were bent down at their ends touching the body of the battery. Did e-mail ERA about this last week, but no reply... もっず芋る

䌁業が回答したした

䌁業情報

  1. 防犯グッズ店
  2. 盗難譊報噚店
  3. 金物類付属品店
  4. 金物店
  5. 錠提䟛業者
  6. セキュリティヌ システム販売業者

ERA Protect に぀いお

圓該䌁業による蚘述

VISIT ERA Protect

The UK’s leading supplier of self-install home security products

ERA is a UK-based security product designer and manufacturer. We know exactly how to strengthen your home’s security. With over 180 years of experience securing British homes, we treat security seriously. We started in 1838 making our very first lock and we continue to lead innovation today.

Complete home security

From trusted window and door security products to the latest smart-home solutions, ERA Protect is now a one-stop store to fulfil all your home security needs. For your ultimate peace of mind.

smart security mechanical security contact us

Security with British Standards

ERA offers high-quality, reliable cylinder locks, door chains, deadbolt locks, smart home alarms and many more recommended security solutions. Many of ERA’s mechanical products are independently tested and meet the highest British standards, such as BS (British Standards) Kitemark, Sold Secure or Secured by Design.

Serious about security!

圓該䌁業による蚘述

We’ve been securing Britain’s homes since 1838
We have a longstanding commitment to helping you and other homeowners enhance your home security. Part of that commitment is providing high-quality products through our design and innovation, to ensure we are meeting and exceeding standards, and providing expert advice and support.

連絡先

4.1

ほが満足

TrustScore 5段階評䟡の4

1743件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 66に回答しおいたす

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.1

すべおのレビュヌ

(1,743)

過去12か月のレビュヌ数: 117件

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

You have taken my money but no product


You have taken my money but no product delivered. You have not replied to my emails.
My bank will be recovering my money plus costs from you!

2025幎12月1日
ERA Protect ロゎ

ERA Protect からの回答

Dear Jim,

I am sorry that there has been an issue with your order, and the inconvenience caused,

We are happy to investigate this issue for you, please contact our helpdesk on 0345 257 2500 or by email to help@eraprotect.com

We can then investigate and get back to you.

Kind regards,

Sumier

5぀星のうち1の評䟡

Did not reply to email request

Did not reply to email request

2025幎12月12日
ERA Protect ロゎ

ERA Protect からの回答

Dear David,

I am sorry that your latest email wasn't responded to.

I have spoken with a member of the helpdesk, and they should be in touch shortly.

Kind regards,

Sumier

5぀星のうち2の評䟡

I was sent the incorrect manual and


I was sent the incorrect manual and have not had a response to my follow-up email.

2025幎12月9日
ERA Protect ロゎ

ERA Protect からの回答

Dear Geoff,

Thank you for your feedback.

Looking at the contact history, I can see that a response to your email was made, however I am not able to locate a response to this.

I will ask a member of the helpdesk team to take a look, and let you know if we have an applicable user manual.

Kind regards,

Sumier

5぀星のうち3の評䟡

I like ERA & the ERA Protect we have


I like ERA & the ERA Protect we have functions reasonably well. However we recently had an instance where the front & back cameras failed & no matter what I did (disconnect power) it wouldn't clear the issue. So I sent a message to ERA Technical & did not receive any response. Eventually, after 3 days roughly the cameras came back online.

2025幎11月28日
5぀星のうち5の評䟡

Absolute shambles of a company.

Absolute shambles of a company.

Ordered an 8 piece kit and was swayed by the App function. However on trying to download the App a message appeared advising the App was for an older version of Android.

I emailed the company within 24 hours to cancel the order and received a reply advising me to download the appropriate App for the Alarm!

This was the only email that I received a response to, 3 subsequent emails have been ignored.

AVOID!!!!!!!!

2025幎11月17日

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