Erth Labs レビュー 

Like the other customers, I placed my order was bemused as received no response to my messages. . I emailed and sent a message via whatssap and received zero response. I’m guessing they overdid the advertising and are overwhelmed! I finally received the product yesterday!!!

Do not buy.....they don't respond to any emails and they take forever to ship...it took over a month. They will continue to charge your card until you finally close the card and say it was stolen.....DO NOT DO BUSINESS WITH THEM

First let it be said that I would give this company a zero star rating if that were possible.I ordered my products from this company two weeks ago (6/14/26), and at this point in time, I have not received my order. I have contacted the company’s “ 24/7” customer support line, and have only heard crickets in response. I wish I would have read these reviews before I did business with this company. I will echo the advice I have seen in other reviews of this company. Steer clear of this company, they appear to be either crooked, incompetent or both.

Very poor customer service. Stay away unless you want to waste a lot of time getting your product or canceling your order.

I guess I'm one of the lucky ones...no issues with shipping or product. I was skeptical like what have I ordered again this will probably be a waste of money - it's surprisingly delicious!! I'm going to look forward to this every morning! It is a slow, easy drink and a slow, easy wakeup...I'm looking forward to seeing if there are other benefits - so far I'm thrilled!

Erth lab is a horrible company. My order took over 2 weeks to receive and included in my order was a broken frother.
I have contacted the company twice and they refuse to respond. I have also tried to cancel my subscription and they say "an account was found but not for the super brew" I am going to have to dispute the reoccurring charge with my credit card company. Save yourself a headache and steer clear of this company!

Erthlabs wrongly took my money and kept claiming my order was on its way. Despite multiple attempts to get a refund, I received no response—only vague thank-yous for my patience. Today, July 1, 2026, 20 days after my initial order, I got a notice from Erth stating my package had been delivered. The notice didn't specify a delivery date or include a photo of the package on my doorstep. My doorbell camera recorded no deliveries. In fact, UniUni, the shipping company, showed my package as still in Texas, and the expected delivery date remained pending. I firmly believe the company is either extremely incompetent or involved in fraudulent activities. -MLS

Are you badly managed or are you a scam. Such poor reviews. My products are more than two weeks overdue.
So what hope have I in your integrity?

It has been over a month and I have not recieved my order. I keep getting an auto reply that it is processing, but I can't find a way to talk to the company. I am currently disputing the order.

I wished I had found these reviews before I ordered on June 17. Of course they promptly took my money and I have received no product. They will not respond to emails or messages. Today’s date is the 29th and nothing. This company is crap.

I had ordered the product June 12th and received a tracking number. After a week and not showing any movement and looking at previous reviews and no response from my 2 emails I disputed the charges on my card. But today June 28th I received the package. Tracking shows shipped on the 27th and I got it today. I cancelled the dispute. Erthlabs needs to look at responding to correspondence and needs to be more proactive. I wouldn't consider this company a scam just poor customer service.

I ordered & paid for this coffee back on the 6/9/26, & I still have not received it. You guys are in California & I'm in Az, should not ever take this long to receive something. I've also emailed twice, just to be told to be patient it's on its way. How do you all stay in business with customer service like this, absolutely PITIFUL!!!!
I WANT A FULL REFUND, YOU SAY A FULL MONEYBACK GAUREENTY FOR 30 DAYS, LOL I NEVER EVEN RECEIVED THE COFFEE TO TRY IT... REFUND ME PLEASE

Placed the order and one day later says that it has been shipped but their shipping merchant when contacted using their chat bot says they have not received anything from Erth Labs. Have sent multiple emails to their support email address with no response. So finally had to contact my credit card to file a dispute so hopefully I will get this refund. This seems to be consistent with their trial offer that they are marketing through social media posts. Stay clear of this company. UPDATE: I finally received this trial order most likely after my CC company got involved. Took almost a month to get it. I DO NOT plan on ordering again.

Looser scam. Won't reply took my money won't ship. Worst company ever.

Just horrible! Ordered the welcome kit. Never arrived. Ordered an extra bag. Never arrived. Sent 3 emails. No response. Disputed credit card charges. Got a refund. Stay away.!!!

I have sent several emails to try and have my order fixed.And I don't get a response.The telephone number does not work when I call it for my country of mexico.

Edit: Still SCAMMERS! A month later they tried to charge me $76 for a subcription shipment that I din't sign up for. Small wording at the bottom said when you place your first order you are automatically enrolled in subscription. I had to call my ban, habe the charge disputed and the bank cancelled my card for a new one instead of just blocking "Erth".

SCAMMERS! Just like the other people stated, I was charged but never received the shipment. I called their 800 number on my credit card account and a recording says the person I’m calling has not set up a voicemail yet and the call disconnects. I’ve also emailed them without a response.
Yet, they are sending emails asking me to rate their product. With the only other option to click I haven’t received my shipment yet.

This company is a fraud!!! Placed an initial order on the 14th and never received the product. Tried contacting them via email 5 or 6 times to no avail. The customer service email is a scam and doesn't work. Tried calling several numbers under several of their names, also to no avail. Talked with my bank to dispute the charges and found out that the number listed with the bank is for a VM that hasn't "been set up". Tried to cancel the auto subscription and was sent a link that doesn't work. TOTAL BS! Something should be done about them. Don't get caught up. Will need to change out credit cards now!

How is this place even still in business the way they treat people!! I never got my initial order. It took forever for them to answer my email and when they did they told me my order was on the way and i still NEVER RECEIVED IT! Just like all the other people that have left reviews.... THIS PLACE APPEARS TO BE A SCAM!!!

This company is a scam. Don't order. I purchased it on June 10. Per the company, I have received the product, which I did NOT. I have sent numerous emails and have received no response.