Eternal Gardens レビュー 

128
•
TrustScore 5段階評価の4

4.2

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

My mother Marion funeral The staff at Eternal Gardens Were helpful with duty of care and polite and also informative when needed during this sorrowful and difficult time for family and friends... もっと見る

5つ星のうち1の評価

Have been visiting for many times , the team is very helpful Mr Sayf,Mr Mahmet all doing good job but the park is looking worse then my local council cemetery very messy and everything is bad ju... もっと見る

企業が回答しました

5つ星のうち5の評価

Brother Saif is a beautiful and inspiring Muslim, Allahumma barik. He has made our experience of visiting the grave of my uncle a calming and blissful experience. He is always present, supporting u... もっと見る

企業が回答しました

5つ星のうち5の評価

My dad passed away in August 2022. Alhamdulillah, everything went well staff were polite, helpful and compassionate. The graveyard is well maintained and kept clean. Also uncle Sayful always maki... もっと見る

企業が回答しました

企業情報

  1. 墓地

当該企業による記述

Eternal Gardens is a dedicated Muslim burial Park, specially designed to assist our Ummah pass on to the Ākhirah (hereafter) with dignity. A beautiful and highly maintained Park in South-East London following Shariah-compliancy. Eternal Gardens is a Qiblah facing cemetery located on natural and virgin soil. Pioneering in simplicity creating a straightforward and burden-free experience for you and your loved ones. Whether you’re arranging a funeral for a loved one or planning ahead for peace of mind, our kind, friendly team are on hand to assist. Your Eternal Gardens team are guided by the Ulamā (scholars) to support you through your journey. Their experience will provide guidance through what can be difficult time for some.


連絡先

4.2

ほぼ満足

TrustScore 5段階評価の4

128件のレビュー

5つ星
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4.2

すべてのレビュー

(128)

過去12か月のレビュー数: 6件

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5つ星のうち1の評価

Closes way to early 4pm is a joke…

Closes way to early 4pm is a joke especially for people who need to travel from far or even after work. Worst burial site workers should be held accountable really is shocking

2023年4月22日
自発的なレビュー
Eternal Gardens ロゴ

Eternal Gardens からの回答

We are really sorry to hear that your visit was unsatisfactory. We want to discuss this further and ask if you could please contact the following number and ask to speak with Sean, our Park Manager. 020 3835 5928

5つ星のうち5の評価

Thank you Khalid Bhaijaan

We lost our dear Mother unexpectedly. After reading the online reviews we visited Eternal Gardens and were fortunate to be greeted by Khalid Bhaijaan. He put us as a family at ease and went above and beyond in helping us. He treated our loss as his own. My Mother is at rest now and we find peace in the knowledge that my Mother’s resting place will be looked after by Khalid and his team. Thank you Khalid Bhaijaan for caring and treating our loss as if it was your loss too. The Shaah family, Surrey.

2023年3月28日
自発的なレビュー
Eternal Gardens ロゴ

Eternal Gardens からの回答

Thank you for taking the time to share your experience. We take great pride in supporting families through what can be an emotional time and continue to care long after a funeral.
Best wishes and the Eternal Gardens Team

5つ星のうち5の評価

Exceptional Eternal Gardens

I would like to thank Khalid & his wonderful team for their kindness & compassion in our time of grief.
Eternal Gardens is not only a place of beauty but a place that is looked after with love. It brings my family real peace that our loved one is buried here.
Khalid thought of everything the service is second to none.
We will be forever grateful for the amazing service you provided. Going above & beyond.
You are truly a blessing.

From all the Adebiyi family

2023年3月27日
自発的なレビュー
Eternal Gardens ロゴ

Eternal Gardens からの回答

Thank you for your kind and sincere words. We really appreciate you taking the time to share your experience. It gives us great pleasure in assisting you and your family. We hope to see you again.
Warm regards,
The Eternal Gardens Team

5つ星のうち5の評価

Thank you for your kindness

I visited Eternal Gardens over the weekend, I struggled to find two of my loved ones which made the exp reinvest even more difficult than it would’ve been anyway. I was shown real kindness and I’m so grateful. I only got one name out of two but I’d like to thank both of them for taking the time to help me locate my grandmother and aunt. And thank you so much to Sayful who also came to offer prayer. It took me a long time to find the courage to come and visit so thank you for helping me in such a difficult situation for me.

2023年3月18日
自発的なレビュー
Eternal Gardens ロゴ

Eternal Gardens からの回答

Thank you for taking the time to share your experience. We take great pride in supporting families through what can be an emotional time and continue to care long after a funeral. We hope to see you again.
Kind regards,
The Eternal Gardens Team

5つ星のうち5の評価

Perfect location and perfect staff

The location and staff were all wonderful. Very professional and helpful. I spoke to Sayful who works there afterwards and he was very friendly and considerate.

While the passing of my Grandmother pains me, I feel better knowing she is in the Eternal Gardens.

2023年3月18日
自発的なレビュー
Eternal Gardens ロゴ

Eternal Gardens からの回答

Thank you for your kind and sincere words. We really appreciate you taking the time to share your experience. It gives us great pleasure in assisting you and your family. We hope to see you again.
Warm regards,
The Eternal Gardens Team

5つ星のうち5の評価

My mum passed away in 2020

My mum passed away in 2020, the most difficult time of my life, also when the pandemic started and luckily just before the lockdown. Brother Khalid was so kind and understanding. This was the first time as a family we needed to bury a relative, and he helped us through the process with such compassion and professionalism. Thank you, Khalid.
Eternal Gardens is a peaceful and calm cemetery. Im so impressed with how they keep the cemetery maintained. It gives me peace to know my mums grave is taken care of when I can't make it to her.
Brother Sayful has met me twice at my mums grave and stopped and prayed with me, which I really appreciated. Thank you, Sayful, for your prayers, kindness, and calm nature.
JazakAllah Eternal Gardens Team.

2023年2月12日
自発的なレビュー
Eternal Gardens ロゴ

Eternal Gardens からの回答

We are deeply sorry to hear of your loss.
We take great pleasure in supporting our families and will do our very best to reduce any worry on your part. Brother Asif and the team greatly appreciate your kind words and continue to provide an exceptional service and take great care of the grounds.
Thank you for the recommendation and we hope to see you again.
Kind regards,
The Eternal Gardens Team

5つ星のうち5の評価

Truly felt like a garden as opposed to…

Truly felt like a garden as opposed to a graveyard. Very well maintained

2022年5月5日
自発的なレビュー
Eternal Gardens ロゴ

Eternal Gardens からの回答

Thank you for taking the time to write this review. Your kind words mean a lot to our team. We pride ourselves in helping people lay their loved one and take prestigious care of the grounds. We hope to see you again.
Best wishes from The Eternal Gardens Team

5つ星のうち5の評価

Well managed

Well managed, caring staff

2023年1月13日
自発的なレビュー
Eternal Gardens ロゴ

Eternal Gardens からの回答

Your words mean a lot to us and we hope to carry on with great care. Providing you with exceptional work and service gives us great pleasure. We hope to see you again.
Warm regards, The Eternal Gardens Team

5つ星のうち5の評価

A beautiful experience Alhumdillah ❤️‍🩹

My beautiful mother passed quite quickly. In our grief we were supported by the brother at Eternal Gardens. We ordered a bench for our mother, and it was delivered quickly Alhumdillah.
We were given a photo and video of the grave and the bench as soon as it arrived.
They provide a beautiful experience for all who use the service at the most vulnerable time in life.

2022年11月23日
自発的なレビュー
Eternal Gardens ロゴ

Eternal Gardens からの回答

Thank you for your kind and sincere words. We really appreciate you taking the time to share your experience. It gives us great pleasure in assisting you and your family. We hope to see you again.
Warm regards,
The Eternal Gardens Team

5つ星のうち5の評価

A blessing during testing times

We lost our mother so suddenly and so young so one can imagine the immense pain we were going through. Brother Khalid was so very helpful every step of the way, he facilitated such a painful experience. He responded to every call and every message, like I was the only person he was dealing with. He navigated us through the whole process prior and during the burial. I am so very grateful for this blessing despite the difficult times. I pray Allah continues to bless you all as you help others who will go through this process. Thank you very much.

2022年12月22日
自発的なレビュー
Eternal Gardens ロゴ

Eternal Gardens からの回答

Thank you for your kind words, they mean a lot to us and Brother Khalid and we hope to carry on with great care, providing you with exceptional work and service gives us great pleasure. We hope to see you again.
Warm regards,
Brother Khalid and The Eternal Gardens Team

5つ星のうち5の評価

Alhumdulilah the brothers working there…

Alhumdulilah the brothers working there are so patient and gentle and kind , mashallah , especially brother khalid was fantastic, he really made this difficult time for my family much easier, may Allah swt reward him, he helped us chose the best graves in the best location and his patience and expertise were a great help,

2022年12月14日
自発的なレビュー
Eternal Gardens ロゴ

Eternal Gardens からの回答

Thank you for taking the time to share your experience Mr Bashir. We take great pride in supporting families through what can be an emotional time and continue to care long after a funeral. Your kind words will mean a lot to Khalid and the team. We hope to see you again.
Kind regards,
The Eternal Gardens Team

5つ星のうち5の評価

Burying a loved one is a stressful and…

Burying a loved one is a stressful and overwhelming experience, it's something that no one ever enjoys doing. Thankfully, all the staff at Eternal Gardens are very respectful and are willing to help out in whatever way possible to make the burial as smooth as possible. I have also been very impressed with the love that they show to the deceased months after the burial has taken place; the team maintain the graves so that they are in a presentable state.

I would also like to give a shout out to Sayful Alam who has been a consistent friendly face everytime we visit. May Allah reward you for being there for us during the difficult period of burying my father. Thank you for going out of your way to help us acquire another plot near my father's grave, it is very much appreciated.

2022年9月30日
自発的なレビュー
Eternal Gardens ロゴ

Eternal Gardens からの回答

Thank you for taking the time to write this review Faiz. Your kind words mean a lot to Sayful Alam and the team. We pride ourselves in helping people lay their loved one and take prestigious care of the grounds. We hope to see you again.
Best wishes from The Eternal Gardens Team

5つ星のうち5の評価

ETERNAL GARDENS - EXCELLENT SERVICE

I attended eternal gardens to enquiry about burial and found the Brothers very helpful and understanding to all our queries. Brother Khalid went far and beyond to assist us. I would definitely recommend their services. Thank you to all at Eternal Gardnes.

2022年9月6日
自発的なレビュー
Eternal Gardens ロゴ

Eternal Gardens からの回答

Thank you for your kind and sincere words and recommendation Mr Hussain. We really appreciate you taking the time to share your experience. It gives us great pleasure in assisting you and your family. We hope to see you again.
Warm regards,
Brother Khalid and The Eternal Gardens Team

5つ星のうち5の評価

Eternal Gardens - excellent service

Eternal Gardens is a very peaceful, serene cemetery. I have attended burials there before but this time it was for my beloved Father. The booking was very easy via Muslim Funeral Services (also excellent) and Eternal Gardens had a plot ready the next day. The Brothers working there are very supportive and took over everything. We are very grateful to them all. I have had personal experience of meeting Brother Soyful who is a wonderful and caring Brother, working very hard in the cemetery.

2022年11月22日
自発的なレビュー
Eternal Gardens ロゴ

Eternal Gardens からの回答

We are deeply sorry to hear of your loss. We take great pleasure in supporting our families and will do our very best to reduce any worry on your part. Brother Soyful and the team greatly appreciate your kind words and continue to provide an exceptional service and take great care of the grounds.
Thank you for your kind words and we hope to see you again.
Kind regards,
The Eternal Gardens Team

5つ星のうち5の評価

A real foreigner experience

I lost my still born babies and I had to go to them, Seif helped me with everything and supported Me ge was standing with me like my brother the location is excellent and wonderful Thank you Seif for making this as easy as possible!

2022年9月7日
自発的なレビュー
Eternal Gardens ロゴ

Eternal Gardens からの回答

Thank you for taking the time to share your experience Mr Melhem. We take great pride in supporting families through what can be an emotional time and continue to care long after a funeral. We hope to see you again.
Best wishes from Saif and The Eternal Gardens Team

5つ星のうち5の評価

Compassionate staff and perfectly kept area

The graves at Eternal Gardens are beautifully maintained and cared for by the staff and the area is always kept immaculate making it very peaceful and comfortable when visiting our Father. Imran has been a huge help in making the process of his passing manageable for our family, and has shown nothing but compassion, respect and attention with the graves as well as our family. We are extremely grateful to have our father buried in such a peaceful and beautiful environment with good people and we know he would be elated with the choice of resting place Alhamdulillah.

2022年11月22日
自発的なレビュー
Eternal Gardens ロゴ

Eternal Gardens からの回答

Thank you for taking the time to write this review Nayaab. Your kind words mean a lot to our team. We pride ourselves in helping people lay their loved one and take prestigious care of the grounds. We hope to see you again.
Best wishes from The Eternal Gardens Team.
Alhamdulillah

5つ星のうち5の評価

Good Service!

Excellent just wonderful from start to finish and very professional, Thank you Imran for making this as easy as possible!

2022年1月14日
自発的なレビュー
Eternal Gardens ロゴ

Eternal Gardens からの回答

Your words mean a lot to us Mrs Akhtar and we hope to carry on with great care. Providing you with exceptional work and service gives us great pleasure. We hope to see you again.
Warm regards,
The Eternal Gardens Team

5つ星のうち5の評価

Jazakallah to all the Brothers at Eternal Gardens

Eternal gardens certainly leaves up its name. Mashallah the gardens are maintained so well, it is clean, calm and very peaceful. I find coming to visit my mum a tranquil experience.
The staff are like family, they genuinely care. The brothers are helpful, informative and make every effort to look after each grave.
Brother Saif Ul Alam makes prayer with family and he and his son recently went out of their way to help lay flower bedding for my father who is buried in South West London. I cannot thank him enough for his kindness and his prayers. Genuine heart felt thank you.
I am so grateful for him and all the brothers at Eternal Gardens for the work they do. May Allah(swt) bestow his blessings on you all. Jazakallah

2022年11月10日
自発的なレビュー
Eternal Gardens ロゴ

Eternal Gardens からの回答

Thank you for taking the time to share your experience Mr Rukhsana. We take great pride in supporting families through what can be an emotional time and continue to care long after a funeral. We hope to see you again. Jazahallah
Warm regards,
The Eternal Gardens Team

5つ星のうち5の評価

Very nicely presented and preserved…

Very nicely presented and preserved cemetery

2022年11月13日
自発的なレビュー
Eternal Gardens ロゴ

Eternal Gardens からの回答

Thank you for your review, we take great care maintaining our park to provide a beautiful and calming place to pay respect to your loved ones. We hope to see you again. Best Wishes from the Eternal Gardens Team.

5つ星のうち5の評価

Brother sayful was very kind and caring…

Brother sayful was very kind and caring during my time of hardship. I will be referring my friends and family personally to him.

2022年10月5日
自発的なレビュー
Eternal Gardens ロゴ

Eternal Gardens からの回答

Thank you for your kind words and recommendation. Providing you with exceptional work and service gives us great pleasure.
We hope to see you again.
Warm regards,
The Eternal Gardens Team.

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