Harmony Asian Funeral Directors レビュー 

I cannot thank the team at Harmony Asian Funeral Directors enough for their exceptional service and attentiveness to my fathers funeral. During such a difficult time, everything went perfectly like clockwork from start to finish. They provided clear, thoughtful instructions to all those attending from the community, ensuring everyone felt guided and informed. The entire team was incredibly professional, compassionate, and empathetic throughout the process. Highly recommended for their outstanding care and support. In addition to this I would like to thank Lucky for the wash and dress which was incredibly outstanding in how my father was handled with care. Many Thanks Rujbinder Kaur

The support, kindness and transparency shown throughout the arrangements for Dad’s funeral were exceptional. We truly appreciated the care and promptness with which everything was organised, ensuring the day ran smoothly. Thank you for your compassion and support during such a difficult time.

We chose Harmony Asian Funeral Directors in Leamington Spa because they had handled my cousin's funeral during lockdown. We didn’t shop around, something I now regret. This review is long because the list of failures is long, and every detail is accurate. My dad's funeral took place on 2nd June 2026, ashes collected on 24th July.

Our first meeting with Manminder, the Leamington branch manager, was polite and informative. Unfortunately, that was the only part of the experience that met basic professional standards. Everything after that was defined by poor communication, repeated no shows, and a complete lack of accountability.

The branch manager repeatedly kept us waiting even for pre booked appointments. We were left standing outside the building on multiple occasions. I often had to call the office to ask whether Manminder was even on the premises. Sometimes he was, sometimes he wasn’t, and we waited 10–15 minutes for him to arrive. This became a pattern.

His default response to every request was “ring the office” even when he knew the office would give different information. This constant deflection became one of the most unacceptable aspects of the service. No matter what we asked — viewings, timings, confirmations, his automatic answer was always, “Ring the office.” He rarely provided clear information himself, and the office staff frequently contradicted what he had told us.

A key part of the funeral package was never mentioned. At no point did Manminder tell us that Harmony drafts funeral announcements as part of the funeral package we had paid for. I drafted the announcement myself. It was only after my dad’s funeral when I later saw another family’s announcement which included “Harmony Asian Funeral Directors” that I realised they had a template. When I raised this with Jas the Managing Director, he couldn’t explain why we were never told about this or offered the support.

During a private viewing, another customer in reception had a clear view of my dad because the door wasn’t closed. I had to point this out myself. This should never happen in a funeral home.

Unexpected extra charges that were never mentioned by the branch manager. When I asked to view my dad at 5pm on a Friday, Manminder said yes that was fine and again told me to “ring the office.” The office then informed me there would be an additional £100+ charge for an out of hours viewing — something he had completely failed to mention.

The same thing happened when we asked if my mum could see my dad after he was washed and dressed. He said yes, told us to ring the office, and again the office tried to charge us extra. At a time of grief, this felt insensitive and exploitative.

Constant chasing for basic information. We were told someone would call us back with a time for washing and dressing my dad. No one ever did. I rang every day. It was only when I complained that family members needed to notify their employers that a Director finally called back.

Failure to play the chosen song at the crematorium. We emailed the song, asked for confirmation, heard nothing, and had to chase again. On the day, the song wasn’t played. A prayer was played instead, without warning. When I called to ask what happened, I was told by a Director there had been an issue at the crematorium and they chose to play the prayer “rather than nothing.” I provided details of lack of professional service to date and the response he gave was “we are the cheapest funeral directors in Leamington,” which was irrelevant and dismissive. Cost was never the issue, competence and care were.

We were offered a free biodegradable urn as a goodwill gesture for the poor service to date. I emailed to confirm our choice and again received no acknowledgement. I arranged to a collection date and time over the phone and when I arrived, Manminder was yet again not at the branch. After more waiting and more chasing, the Managing Director eventually arrived with the urn at my parent’s house. To my horror the urn had a large crack and a chipped lid. He said it had been glued and blamed manufacturing issues. It felt like yet another example of lack of care & poor service.

I explained to the Managing Director everything that had gone wrong: the lack of communication, the constant chasing, the repeated no shows, the unexpected charges, the missed announcement support, and the emotional stress caused, deflection of responsibility and overall lack of professionalism. He apologised and later offered a hamper and a small refund. While appreciated, it doesn’t undo the poor experience.

We will not be using Harmony Asian Funerals again and have shared our experience with family and friends in Leamington who have all been shocked and disgusted and will not be using them. This is not what we wanted for our dad who deserved better!

We would like to express our heartfelt thanks for all the care, compassion, and professionalism you showed us during such a difficult time. Seeta your kindness, patience, and willingness to listen to our wishes meant so much to our family.

Thank you for guiding us through every step with such understanding and for ensuring that everything on the day of the funeral went as smoothly as possible. Your support helped ease the burden during an incredibly emotional time, and we are truly grateful for everything you did.

We will always appreciate the dignity, respect, and compassion you showed our Dad and our family. Thank you for helping us give them the farewell he deserved.

Harmony and Mansi were perfect in helping us through a really tough time - I’d recommend them to everyone. From planning to execution to allowing us to visit multiple times and understanding everything we needed and when.

I would like to commend the service received from Harmony, during what was one of the most difficult times of my life - the passing of my beloved father.

A special mention goes to Jas Samra who ensured all of our needs were met, he spent valuable time discussing our requirements and traditions.

The day of the funeral went smooth and was perfectly handled by Jas. He ensured the day went to schedule and the service was perfectly handled. Thanks to Jas and the Team at Harmony.

We cannot thank Harmony enough for the compassion and care they showed our family during such a difficult time. They truly went above and beyond to make my dad’s funeral meaningful, dignified, and stress-free. Every detail was handled with professionalism, kindness, and genuine empathy. Their support made a heartbreaking experience a little easier, and we will always be grateful for the respect they showed my dad and our family.

We recently had to go through the very painful process of organising our father’s funeral, and we chose Harmony Funeral Care. From the very beginning they were exceptional, incredibly empathetic, calm and efficient at a time when we needed it most.

We worked closely with our funeral arranger, Maninda, at the Leamington office. He took care of absolutely everything for us, guiding us through each stage with such professionalism and compassion.

Our dad was treated with so much dignity and respect by Aaron during the washing ceremony and again on the day of the funeral. Manny and Dhebe were also incredibly kind, supportive and sympathetic throughout.

The entire experience from start to finish was organised with great care and professionalism. We are truly grateful for the outstanding service and the kindness shown to our family during such a difficult time.

Thank you Harmony for our so missed and so loved Mum’s farewell on 30 th July 2025 Swindon.

Mum was a Grand mother, Great Grand Mother, Sister, Bhua ji, Masi ji, friend to so many in Swindon Community, respected/loved by all our relatives and loved by her neighbours and so many others in various professions ie medical, therapy treatments, carers etc..

Thank you for listening and taking on board our family’s overall wishes during which was a very difficult time for our Sandhu, Sahota, Kandola & Samra family.

Your empathy/patience and understanding was so appreciated and to be able to respect our Sikh tradition, yet also to combine and include touches/requests of the younger generation was a true testament of all the good characteristics of the people that work for Harmony. A especially big thank you to Gurvinder and Aarun for your kindness and to Mani, Makhan, Maurice and Jasbinder.

Wahe Guru ji Kalsa, Wahe Guru ji Fateh 🙏🏽

From the day our father passed, up to the day of his funeral, Harmony Funeral Directors, Leamington Spa, were exceptional. Maninder, Funeral Arranger assisted from the beginning, and answered all our questions.
Aaron & Michael, on the day of the funeral were excellent. Easy to communicate with, giving us the confidence, dad got the best of the best for his final farewell. Everyone commented on what a perfect service. The drivers, returning us back to the Gurdwara were very kind and empathetic.
It takes very special people to provide the service they do, with such care & compassion throughout.

At a time when we were deeply traumatised and heartbroken by the passing of our father, the Harmony Team showed enormous compassion and sensitivity and completely held our hand through the funeral planning process.

Our funeral planner (Chetan) and Funeral Director (Jas) were there to support every need of a grieving family and we sincerely appreciate the dignity and respect they showed the deceased and our family.

They observed all of the required religious protocols and worked closely with the gurdwara to ensure a seamless day.

Losing a loved one will always be a sad and testing time for you but when such people like Jaymee contact and meet you for the first occasion during your difficult time you will be so grateful. She is an absolute star , calm , polite , shows empathy, listens to your needs and is so reassuring and knowledgeable. One of your most upsetting and difficult times will be put at ease throughout and nothing is too much trouble for Jaymee and the team . Each stage with my mother’s funeral arrangements was done with dignity and care throughout and nothing was too much trouble and she was always contactable and reassuring. Bless you Jaymee and the team and thank you . 🙏🏻

Maninder and team were very supportive and sympathetic in what was a very difficult time for the family.
Greatly appreciate their support.
Nasib Kaur received a fitting tribute, arranged well by, Harmony.
Thank you.
Jhumat family 🙏

We would like to thank everyone at Harmony for all the support which was given to us throughout a difficult period for our family. From the beginning until the end of funeral arrangements, we were told not to worry about anything and ensured everything ran smoothly and our loved one was given the best send off she deserved.

Thank you!
Kang & Lally Family

Love, Dignity and Respect is what we received from Harmony Funeral Directors.
When our father passed Jas and his team held our hands and guided us through the whole process. Right from our very first meeting until up to the funeral day we were told not to worry and that they would deal with everything, and they did.
From arranging paperwork to organising everything for the funeral day, Harmony were fantastic in giving our father the most beautiful send off.
Even the bathing and dressing ritual was carried out with so much love, clearly our father wasn't just a client to them, he was someone very special.
Thank you Jas and team for everything you have done for us and our father.
All our love,

The Gill Family
(Bedford)

Excellent service every question explained and shown a lot of patience and understanding Mohinder has great customer service and very professional

The West Bromwich Harmony Team have been professional, compassionate, showed attention to detail, been attentive to our needs from start to finish for our dearest departed father. The time, care, respect and consideration given by Nav and all the Harmony team at this branch has not been missed and was greatly appreciated by the family at our most difficult time.
As painful & stressful as this period has been for the family, you all helped alleviate this by making our father's final farewell so fitting, beautiful & special as he was.
Heartfelt Thanks to Nav and all the Harmony Team at West Bromwich

Waheguru Ji Ka Khalsa
Waheguru Ji Ke Fateh

We would like to thank the whole team at Harmony during the final journey of our loved one. The service/support we received was outstanding, very compassionate and respectful throughout the whole process. Communication skills were excellent and helped us through this difficult time.

Thank you again for all your support and guidance through this very difficult time.

Thank you

Samra/Purewal Family

We can’t thank everyone at Harmony Funeral care enough for the support they gave us through this difficult time for our family. They were professional, respectful, empathetic and compassionate - nothing was too much for them. Every request we made was given thought and the correct advice provided, they held our hand through this most difficult journey. On the day of the funeral they made sure everything went smoothly and took care of every detail. They looked so smart too on and gave our loved one the best farewell.

I wouldn’t use anyone else in the future.

Thank you to a fantastic team

We have consulted the staff at Harmony for several funerals now. They are most compassionate, respectful and courteous of human beings. Regardless of faith, they approach a very difficult emotionally challenging situation with empathy for all. This is the only director's I would ever go to and cannot thank them enough for the support and respect shown to our family.