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5つ星のうち5の評価

I had an excellent experience with Etickets Box Office! The customer service was very friendly and quick to respond to all my questions. The electronic tickets were such a great convenience, everythin... もっと見る

5つ星のうち5の評価

I bought tickets for the New York City the Nutcracker performance at the David H Koch Theatre from e-TicketsBoxOffice in August for a show on Dec. &. I received my tickets via email and mobile message... もっと見る

5つ星のうち1の評価

Don't use them. Before they responded to my email to cancel my tickets, they checked my linkedin profile. That's certainly raised eyebrows amongst people. Not sure if they do that to everyone, or just... もっと見る

企業が回答しました

5つ星のうち5の評価

I purchased 10 tickets for the ballet the Nutcracker in New York. I was informed the etickets would be sent 5 days before the event. I called to see If I could receive them before. They informed for s... もっと見る

企業情報

  1. イベント チケット販売業者

さまざまな外部ソースから提供された情報

Buy tickets for your favorite events at eTicketsBoxOffice.com.


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4.4

優良

TrustScore 5段階評価の4.5

77件のレビュー

5つ星
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5つ星のうち1の評価

They are a scam site

They are a scam site. They bill you from a company called JJ E Tickets. I attempted to contact JJ E Tickets and their phone tree is fake and disconnects that call no mater what you select (all the options are clearly fake and their canned message is that it's an extremely busy time of year for tickets), then they block your number so each subsequent call automatically fails.

There is also zero customer support from eTickets Box Office - what can be expected from a BS company, maybe that's why their emails go to the spam folder.

I requested Amex investigate and refund the tickets after a very quick dispute - which is easy to do since they can't provide the required info to Amex or they are known offenders. Either way, amex permanently resolved the dispute within minutes. Once my funds were reversed they reported me to the NY Attorney General's office (which is also BS). In another reply below, they are "siting legal articles". So they are very "litigious" instead of supportive.

Your operation is non-sense and any reply to this comment will no doubt be non-sense too. I would ask you to do your job, however, it's obvious your job is to try to take money without providing a service. So Bravo? I hope your business goes under.

EDIT:

I see your reply. Your upgrade claim is BS. I tried to contact you many, many times. It now dawns on me why you wouldn't provide the tickets today when you finally called me back, despite me offering my card for charge again as a clear path forward - it's because you don't actually have the tickets. You claim the reason why you won't send the tickets is because you don't want to send the tickets and loose the dispute, but that's not how it works. Just provide the produce and send that info to Amex who will then have evidence to resolve in your favor.

Details about my issue with this seller:

-The merchant promised delivery by Dec 23 but did not deliver by that date.

-The merchant then refused delivery close to the event specifically because the dispute was pending, attempting to force me into either (a) dropping the dispute, or (b) losing the tickets and receiving only a reduced/conditional credit later.

-The merchant identity on the charge descriptor did not clearly match the public-facing seller name (JJ E TICKETS), and initial communications/support were not reasonably accessible, which is why I disputed in the first place.

-The merchant’s own Terms/Policy page states (paraphrased): “In the event of a chargeback (card transaction dispute), the ticket will not be delivered… the cardholder will receive a future event credit (minus 30% of the original purchase value) once the chargeback is resolved in the company’s favor…” This confirms the merchant’s intent to withhold delivery and impose a penalty tied to the dispute process.

Hence more scam tactics.

After I disputed the charge, the merchant escalated with intimidation tactics, including asserting they “reported” me to the New York Attorney General’s office. This appears designed to discourage me from exercising my rights through the card dispute process rather than to resolve the underlying issue of non-delivery.

When we finished our call the seller clearly said 'do you want to see how far I can take this?' then hung up.

You need to stop trying to scare people.

2025年12月22日
自発的なレビュー
Eticketsboxoffice ロゴ

Eticketsboxoffice からの回答

Dear patron,

You stated the charge was reversed, and yet we are receiving emails from you asking for the e-tickets to be sent to you.

You claim we are a scam. Yet our Ticketing Department filed a complaint against you with the New York Attorney General's Office for disputing your card transaction, claiming you never received the tickets. At the time of your purchase, you agreed to the expected delivery date of December 23, 2025. As informed at the time of your purchase, ticket delivery may be delayed for security reasons.

You make false claims that the phone numbers don't work. When you call, a customer representative answers your call and informs you to keep communication via email for record-keeping.

All offered methods of communication work.

Call toll-free: (800) 305-2768
International +1 (212) 301-0558
SMS ‪(646) 494-4113‬
Business WhatsApp 1(800) 305-2768

We ask that if a customer is contacting us in reference to a placed order, that the communication be done via email, support@eticketsboxoffice.com, for record-keeping.

If you had contacted us via email about the e-tickets, we would have informed you that they were automatically scheduled to be sent via email/mobile by December 23, 2025. Additionally, we were upgrading your tickets from Fourth Ring Row O to Row J.

This was a complete lack of communication from your part. You decided to file a card transaction dispute. As stated under the Terms and Conditions, tickets will not be sent while there is a Pending dispute.

Our Ticketing Department will file another complaint against you with the New York Attorney General's Office for using defamatory words, such as scam, without any proof.

5つ星のうち5の評価

I had a great experience

I had a great experience. The purchasing process was straightforward, the information was clear, and my tickets were delivered as expected. Customer support was responsive and helpful when I had a question, which made the experience feel reliable and secure. Overall, it was a smooth transaction, and I would use this service again for future events.

2025年10月3日
自発的なレビュー
5つ星のうち5の評価

Excellent experience with e-tickets box office

I had an excellent experience with Etickets Box Office! The customer service was very friendly and quick to respond to all my questions. The electronic tickets were such a great convenience, everything worked perfectly at the event entrance. I’ll definitely buy from them again. Highly recommended!

2025年10月11日
自発的なレビュー

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