Everest Horology Products レビュー 44

Everest is either a scam, or has the worst customer service in the world. They state on their website that they ship within 72 hours, and even after charging me $150 for express shipping (the only option they offered), they still haven't posted the strap 11 days later. They've also ignored every form of communication I've tried: Multiple Emails, Website Form, Instagram & Facebook Messenger. At this point, I'm out $460.00 with no strap, and a company who ignores my queries. Feels like a big scam to me. Save yourself the time and money and purchase elsewhere.

Quality-price ratio is bad. Very expensive products in general (bands and watch rolls). I personally now by from Tempomat Madrid which offer a way better quality-price ratio

Was looking into buying the Everest rubber strap. Not cheap, when I went to checkout the shipping fee was $130 aud to send to australia, I quickly reneged on the deal. Come on $30 tops. Rubber b is cheaper to import but more expensive to buy .decided the bracelet on a Rolex sd 43 is perfect anyway and just move on 🙄

Kautschuk Armband für Rolex Datejust mit Faltschließe bestellt. Referenznummer stimmte, Länge gemäß Beschreibung auf Homepage bestellt. Dann Armband zu kurz und Anschlüsse passen gar nicht auf meine Faltschließe. Keine Kundenrufnummer, nur flapsige E-Mails aus USA. Rücksendung nach Dänemark, nun will man 20 Euro Bearbeitung einbehalten, unglaublich. Insgesamt habe ich bisher wegen der Bestellung eines Armbands schon 12 !!! E-Mails erhalten.
Das Unternehmen ist leider nicht zu empfehlen, kein Kundenservice!!

How about -1. Received watchband for gift & it started fraying in one week. Warranty return icon does not work. Left messages on their customer service, sales and retail dealer extentions. Wrote two emails. All with no response. On chat for two hrs. It stated wait time is longer than usual. Really? What a terrible product & (no) customer service. I guess I'll contact the credit card company to stop payment.

Das gelieferte Nylon Armband entsprach überhaupt nicht der angepriesenen Qualität. Habe es mit Ankündigung zurückgeschickt. Es ist auch angekommen. Nur erstattet der Händler zunächst das Geld nicht zurück. Paypal würde so lange mit der Erstattung brauchen.......
Mehrere E-Mails mit Drohung des Anwaltes hat es gebraucht, bis die Erstattung dann doch kam. So verhält sich kein gutes Unternehmen. Auf keinen Fall dort etwas kaufen.

Purchased a pouch and set off tools which was delivered next day in UK. Quality and function fine, but all items are unbranded and seem to be manufactured by a third party, therefore no different to what can be found on eBay at lower cost.
Posted a factually objective 3 star review on their own site, which they chose not to publish so their own claim of '2,500? 5-star reviews' is biased and self-manufactured. That's easy to achieve when you reject all negative reviews.
They only offer a 7 day return window, all returns require a USD$20 restocking fee, returns outside of the US are customer-paid, and many items including tools are not 'allowed' to be returned.
If outside of the US, purchase with caution as returns will be expensive.

Pretty much non existent customer service. I bought "premium" screwdriver and spring bar toolkit from them and blade chipped on screwdriver first time I used it. No phone number for customer service, and nothing so far but an automated reply to my email. I'm not impressed!

My experience directly mirrors the other accounts here via a horrible and borderline shady customer experience. Even if the product is reasonable quality, it’s not worth dealing with the company in my opinion. Easily one of my worst customer experiences as a consumer. I feel totally cheated by them and would NOT recommend their products or services to anyone.

Shocking company. Horrible customer service, appalling communication and a team of incompetent fools. Strap is worth £20 AT BEST. Save your money and buy a Rubber B strap instead. Cannot believe what I’ve had to deal with.

Do not purchase
How is this company still in business.
They are selling straps which are not in stock.
Fail to answer emails
After two weeks still no refund

After comparing my experience with Everest and a few other brands, I feel that they all copy the leading manufacturer of luxury rubber straps (Rubber B), but this one Everest has especially terrible execution. The shipping to the UK was an overpriced mess. Yes I liked the freebies like pins, and packaging. But the look and feel of the Everest band is cheap and mickey-mouse. I can tell the high price tag is probably covering the "novelty gifts in the bag" and a lot of marginal mark-up. My black and blue colour bands for Daytona felt like a gimmick and certainly not a high pedigree manufacturing Maison. Now I only stick to the original rubber strap company instead, and highly recommend you avoid all of these fakers that price their straps at the luxury level to make us believe they are the same as Rubber B, when indeed they are not.

Don't buy! I bought a rubber band (highly overpriced to being with but that's my bad) for my GMT Master and it didn't fit properly. I returned it, had to pay for return package and on top,of that was charged with something called refill costs. Totally ridiculous and never heard in all these years of online buying. Also, I had to ask for my refund again and again.
Don't buy, I can't say it enough.

Dear Everest Bands, dear watch enthusiasts

I received the strap today (i have not tried to put it on the watch yet - I will definitely write another review of that). The outter envelope, looks absolutely fine. Once opening the yellow envelope, the Everest packaging (plastic and green envelope) is in really bad / wet condition.
Besides, I used the comment field when I ordered the rubber strap. My request has never been answered or has simply not been considered.
For the price I am quite disappointed by the customer service and delivery. I will definitely keep you all up to date, also after wearing the product for a few weeks.

I have not checked the reviews before I ordered the product, but certainly the company needs to focus more on their customers.

Best regards and have a nice day

I purchased an Everest black rubber band for my submariner. In less than three months it fell off in the operating room because the rubber connection to my watch just failed. Imagine if it was in the water?. I contacted them immediately and they never responded. Now some years later they were advertising into my email so I told them what had happened. They said it’s too late to exoect A refund. I told him that I was not looking for a refund and that I would never buy another product from them I was just letting them know. No further response. I would not trust an investment watch to a cheap rubber band

The seller shipped to another address other than mine. After that he disregarded me and I lost my money along with my strap. Sorry, don't buy it's a Scam.

I was a return customer. I purchased a rubber band about two years ago and it was delaminating near the pins. I decided to go back and try their new nylon band. I ordered the band and a fee for something called Route was added to the purchase. There was no opt out option. I sent them an email and asked what it was. They responded it was an optional tracking app. They said I could opt out - if I could, it was well hidden in the bowels of their site. Then when the band arrived I was completely underwhelmed. The nylon was laminated onto a hard rubber band. The fit was poor and the band is incredibly difficult to close. For $240 this represents an extremely poor value. I left a review on their site. I received an email to verify my purchase - imagine - my two star review never showed up. They have not reached out to discuss any of my critique. Be aware that Everest only posts 5 star reviews. I checked here and found that I was not alone in my opinion that they offer a less than stellar product for the price. Stay away.

Hello
I am very unhappy with your service
First I order a rubber band for Rolex and I don’t get any info taht the shipping is from USA and will take a longer time and cost extra!
Then When the band costing 190$ arrives I have to pay 150€ in tax that’s the same amount as the strap costs!
Have tried to call your company in USA 10 times no answer
You associate yourself with Rolex when your service is more like a Casio

I guess their products are good if you buy once cry once. That said their customer service is horrific, zero customer-centricity. Won't buy with them again.

Way overpriced. probably they think that since they make these for Rolex watches they can charge 4-5 times are much, they will make it very difficult for you to return, i requested the return immediately: first 2-3 days to process the request , then an email : why are you not happy what can we do ..., then a high restock fee, I got suspicious and took pictures of the band before mailing it back to them and as I suspected they found an excuse to decline the return because of a "dent"???, they claim that if you install or even attempt to install the band they won't accept the return, read the other reviews (I didn't) , STAY AWAY