Everi レビュー 

Ecru have failed to deliver 3 parcels in the last 2 weeks and trying to get any sense at all out of their so called AI chat bot customer service is like banging your head against the wall. Contacted the sellers via eBay and Amazon to chase the orders and just end up with multiple apologies from Evri who fail to deliver yet again, what’s worse is that Evri send out multiple texts saying delivery attempted when no such thing has occurred because we were at home at every single time stated with door bell camera.
Evri are the biggest load of useless, lying incompetent couriers around.

App says delivery between 8 and 9 did not arrive at all don’t know why company use this

Ignore the 1 star, it’s 0 stars! I was meant to receive a parcel last Thursday, then Friday, then Monday, then Tuesday! The tracking timeline they provide is out of sync with reality. I have never experienced such uselessness with a delivery firm.

ABSOLUTELY THE WORST delivery service company provider....
Lazy drivers, unprofessional, they have lost my parcel, they lied that they tried to deliver, customer service is really rubbish.. AVOID!!!!!!!!

Evri collected my parcel on Friday afternoon at 1.40pm, updated on Saturday morning at 07.29am to say they were processing my parcel, now 17 hours later and no movement or update, absolute joke

Abysmal customer service over time. My heart sinks when I see EVRI is the courier on a delivery. Parcels are frequently delayed or lost: on one occasion a parcel eventually turned up three months later delivered by a surly unprofessional person. Latest problem was a package sent to China at considerable cost with ‘delivery exception’ on the tracking. Spent weeks emailing the company for an explanation. Customer service at EVRI is the opposite of proactive. It is less than helpful and there is no interest in problem resolution. Avoid where possible.

My sister sent us an anniversary card and flowers to be delivered on June 29th. They arrived July 4th at 19.40. The packaging said 'Next day delivery' needless to say the flowers were dead and shrivelled

Absolutely useless just leave the package outside have parcels constantly go missing and customer service don’t even call you when you request. If your business uses EVRI I won’t purchase from you.

No knock on the door and Dumped on the door step it was then at risk of being stolen, they are careless and thoughtless this company should be shut down they are complete scum and don't even deserve one star

Two parcels now in the last two week have not been delivered! Trying to contact someone to actually talk to is virtually impossible! I have a birthday present that should have been delivered two days ago now and it hasn’t! The app just says came into a problem will delivery next working day which did not happen. Do not know why big company’s such as adidas are still using this company!

Sat here tracking my delivery get an email saying my parcel was delivered and a photo. Not my front door and now I have no parcel very poor service from Evri.

Completely untrustworthy. Paid extra for pick up from home instead of drop off. The courier says it has attempted pick up twice, though I was in and no call was made. Would not recommend

They told me my delivery was misplaced so now they're not even trying to find it ..now if I order online I first check to see who the courier is if its Evri i don't even consider putting an order in why pay for goods that I'm never going to receive

Proffestional Ash 🌟🌟🌟🌟🌟who delivers to us

I have never yet had a delivery on time with Evri including the current one which is two in 10 days . From now on I will check on the courier being used before I buy anything ever again and if they use Evri I will shop elsewhere

Shockingly bad. The local delivery driver regularly abandons items on the front door step without any notice, such as ringing the doorbell, knocking or even when the front window is open trying to call “hello”.

The most recent “delivery” was this afternoon when the parcel was undeniably thrown at the door which it hit with a significant thump.

I was able to catch up with the driver as he stopped at his next delivery address and berate him for slipshod workmanship. He merely shrugged his shoulders and grunted a halfhearted “sorry” before getting back in his van.

Trying to contact Evri is a case study in futility. The chatbot seemingly unable to recognise any tracking reference or my postcode, even going so far as to tell me that the tracking number for a parcel despatched on 23 June 2026 was “untraceable as it’s over three months old”and my postcode does not exist!

On the 26th june i was expecting a parcel between 7 and 9 pm this disgusting firm does not provide the services i took it up on a so xalled lice chat which is a robot stating someone be intouch with in 24 hours not bad going considering now is 29th and still i get told the same old garbage
I can see there is already an open enquiry for this parcel. An advisor is already looking into this for you and we aim to respond within 24 hours. I will let my colleague know that you are chasing this, is there any further detail you would like me to pass on? By a bot Ezra. Or if not its stupid staff asking to contact a number or website that takes you back to square one hermes never improved its services and to think all staff get paid, FOR WHAT not delivering loosing parcels etc worse company ever no wonder they keep getting a bad name still and every time they respond to a review its the same rubbish get past by phonevand website and you get no where at all

Absolutely without a shadow of doubt the worst delivery company operating today, telling customers 100% lies saying they tried to deliver an item but were unsuccessful, no attempt whatsoever to deliver the package….utter lies.
Even lost the first package I was supposed to get !!

So if your getting something delivered then use this company at your peril because they are utterly useless…as well as telling you complete lies

H00I4A0146627455 still awaiting for it to be delivered, it now been out for delivery since 25th June, jokers

Can't speak to anyone it's been designed that way on the other hand they are very quick to reply to thier other trustpilot page perhaps instead of policing reviews they should actually reply to thier customer complaints