After a mixup with the shirt number, we asked for Coleman 60, but signed off Coleman 16 ð Alice in the shop was super helpful and managed to look after us, thanks so much!!!!
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Dont order online you wont get it till months later if u get it at all!!!! Paid nxt day delivery 2 weeks later still not arrived, tried to cancel but because its personalised they wont let you!! It... ãã£ãšèŠã
Absolutely rubbish Service. Everton FC should hang their heads with shame letting this company run our club into the ground In respect of our merchandise departments. Absolute shambles orders are alwa... ãã£ãšèŠã
Ordered through Everton direct took 3 days to come even though it wasnât supposed to come until the 9th of September it came on the 3rd of September. Everything in right sizes and true to size fast de... ãã£ãšèŠã
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Everton Football Club is an English professional football club based in Walton, Liverpool, that competes in the Premier League, the top flight of English football.
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Goodison Road, L4 4EL, Liverpool, ç±³åœ
- evertondirect.evertonfc.com
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I ordered an Everton home top
I ordered an Everton home top. However it never appeared. I rang Customer service and they were very helpful. They investigated then called me back with details of a replacement. It arrived as promised.
Return process needs a big improvement
You cannot return an online order via the Everton One or Two shops.
The courier return process is arduous and it took nearly 4 weeks for my money to be returned after receiving confirmation of the collection.
I will not buy online from the Everton online shop again and probably not the shops, as their range is very limited.
Efficient,professional and helpful
Excellent service and products.
Everything i needed was there
Very easy to deal with and find what IâŠ
Very easy to deal with and find what I wanted.
Value and quality received
Slow deliveryThe delivery took over 4 weeks toâŠ
The delivery took over 4 weeks to arrive. We were panicking that it would not arrive on time for our grandsons birthday. Thankfully it did, but only just. This really put me off from ordering from the online Everton shop.
What a day
The whole experience was great but the people leading the tour made it really special
It took tedious to say the least to long to receive my items
It took to long to receive my items, phoning was tedious to say the least customer service was awful as another company sends items not Everton I shall make the journey to club shop in future
You always get excellent customerâŠ
You always get excellent customer service and orders always arrive on time. Never had a problem, a credit to the club and the hardworking staff, and you are also supporting the club directly rather than buying products from other retailers.
top class
very fast delivery , very good customer service when contacted, would reccomend
Made to feel welcome Brendan was aâŠ
Made to feel welcome Brendan was a outstanding help nothing to much trouble a lady steward was lovely to me and my mum at half time with my mobility issues this made me feel safe and secure Thank-you everyone
Everton directâŠ
The company is great does what it says on the tin so to speak no complaints
It was easy experiene
It was easy experiene. The ordering, the following of the order and the quality of the products was just spot on.
It was very good and easy to order theâŠ
It was very good and easy to order the item I wanted
Disappointed Grandson
I couldn't get a childs goalkeeper top or kit age 4/7
Response was quick and polite
Response was quick and polite. My query was dealt with within 24 hours and issue fully resolved without any further delay.
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