Exclusive Repair Network レビュー 

Everything went very smoothly and quick car came back looking like new again the garage were very helpful and kept me informed

Service was amazing from start to finish. Well before start. Kept informed at all times. And vehicle was ready ahead of schedule
Amazing.

Very professional work on repairing the damage on door and wheel rims. Highly recommend!

The car was collected, repaired and returned without a hitch. Thank you 👏👏

Great customer service. Very friendly and regular updates were available throughout. A really good experience and i would definitely recommend.

They did an excellent job on my car . I have been informed about the progress of repairs.

Awful.

Ideally I would like to leave zero stars.

My car was returned without proper repair, missing clear visual issues missed & ignored.

Company ignore all forms of communication, currently seeking legal advice to date unresolved.

Timeline of events below:

09/03/2026 | Original Collision
12/04/2026 | DH car collected from home address by the Accident Repair Hub (Emsworth)
31/04/2026 | DH car returned to home address by the Accident Repair Hub (Emsworth) - (ARH had the car for 19 days)
02/04/2026 | DH Telephone call, Initial calls and emails to garage in Emsworth (Accident Repair Hub) - explaining repair not completed. Advised ARH completed all repairs required, anything else is not accident related and then forwarded a internal email as a resolution.
20/04/2026 | DH took the car to a qualified mechanic to look at my car and diagnose obvious issues - cost £199 - mechanics advised repairs were obviously poor, completed to a sub-par standard, alongside there was a chrome trim missing from the replacement bumper.
20/04/2026 | DH Telephone call, with Exclusive Repair Network - reporting issues with repair - No update
23/04/2026 | DH Telephone call, Chase Exclusive repair network - advised no issues with the car and nothing further to be done.
24/04/2026 | ERN - Email asking me for images of the faulty repair.
24/24/2026 | DH Email, response providing quotation from a qualified mechanic - No response
29/04/2026 | DH Email, Chase up via email - No response
30/04/2026 | DH Email, Chase up via email - No response.
01/05/2026 | ERN Email, Confirmation this damage is collision related.
01/05/2026 | DH Email, Advising not happy for initial garage not suitable.
01/05/2026 | ERN Email, explaining nothing can be done regarding taking my car to a reliable mechanic and no timescale given for resolving issues despite admitting faulty repairs had taken place.
01/05/2026 | DH Email, Advising not acceptable solution and request for complaints procedure. - No response.
05/05/2026 | DH Email, Chase up via email, formal complaint raised and further chase and request for complaints procedure - No Response
06/05/2026 | DH Email, Chase up via email following no response.

If you are able to in any way stay away from this company.

Following my raise of a formal complaint seeking legal action and still ignored, I decided to post on a review website (Trustpilot), I received an automated response on stating someone will be in touch.

Stay away from this company, awful doesn't cover how bad the service is.

Very professional company, excellent job done and was kept aware of progress throughout repair. Nat was my contact and did an excellent job of keeping me appraised.

Great service, no hassle at all.
Very helpful through whole process, good communication.

From collecting my vehicle to the repairs updated on the repairs when needed and dropping the vehicle back was very professional and friendly

Would highly recommend this company
excellent work done on my car (insurance) im going back for more work i was very impressed

From start to finish they were very professional and quick to react. Took all the stress out of dealing with the process myself. In the end there was no disruption to my busy schedule. Top service!

Excellent repair that to my car

Fantastic Professional Service from the outset made the very stressful experience initially from the accident a very easy one and took all the stress out of it really thankful.

Staff seams very professional and friendly. They kept me updated as to what was happening with my car. My car looked like new when it was brought back to o me. The work done on the car is guaranteed while ever I have this car which is excellent

My vehicle was picked up from my house and repaired and returned in excellent condition.

The receptionist was very helpful and polite, phoned when she said she would and the repairs are absolutely fantastic,much better than I had anticipated, looked brand new

A non stressful efficient service from start to finish. They made a stressful situation far easier to manage 😊

Service was great from start to finish. Amy was totally professional and kept me informed of progress, highly recommended, Many thanks for a highly professionally done job

Excellent efficiency very polite friendly delivery man