Exclusive Repair Network レビュー 

284
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Amazing, From start to finish in what is a stressful situation, everything was handled superbly. From the prompt collection of the car to its return. We were kept informed regularly as to the progre... もっと見る

企業が回答しました

5つ星のうち5の評価

Great people to deal with. Kept me updated with progress on the repair wouldn't hesitate to use these people again 1st class

企業が回答しました

5つ星のうち5の評価

Had a brilliant service from start to finish from hire car to an excellent repair keeped me informed all the way highly recommend

企業が回答しました

5つ星のうち5の評価

Unbelievable experience after someone crashed into my car. I've been given an electric courtesy car, kept up to speed with repair schedule plus repaired closer than what my insurer initially trie... もっと見る

企業が回答しました

企業情報

  1. 自動車修理・整備店
  2. 車体専門店

当該企業による記述

Exclusive Repair is a nationwide vehicle repair network, dedicated to managing your vehicle repairs with the utmost care and precision. Our extensive network ensures that all repairs are performed to the highest quality standards, with every repairer either manufacturer approved or holding the prestigious BSI Kitemark certification BSI10125. We pride ourselves on providing a seamless and efficient experience, making sure your vehicle is in the best hands across our trusted, nationwide repair network. When it comes to managing your vehicle repairs, we’re the best in the business.


連絡先

4.8

優良

TrustScore 5段階評価の5

284件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(284)

過去12か月のレビュー数: 139

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent Service!

Excellent service! These guys are super accommodating and have done a first class job of the repair! Worth every penny! 🙏🏿

2026年4月1日
自発的なレビュー
Exclusive Repair Network ロゴ

Exclusive Repair Network からの回答

Thank you very much Mervyn for your excellent five star review. We really appreciate it.

Exclusive Repair Team

5つ星のうち1の評価

Avoid Exclusive Repair Network and…

Avoid Exclusive Repair Network and their repair network.

My brand new Tesla (2026 model) was damaged while parked, and what should have been a simple repair turned into a stressful experience. I was told the repairer was Tesla approved, but after checking directly with Tesla, this was not true.

The car was in the garage for almost three weeks for a minor repair. The paint had to be redone more than once because it was not matched properly, and the ceramic coating failed twice.

When I finally got my car back, the condition was unacceptable. The interior was dirty with dust on the seats and centre console, and there was a strong smell of paint and dust. It clearly had not been properly protected during the repair.

Communication was poor and no one took real responsibility. I have completely lost trust in both the repairer and how this claim was handled.

Very disappointing service, especially for a high value, brand new car. I would strongly recommend avoiding them.

2026年3月13日
自発的なレビュー
Exclusive Repair Network ロゴ

Exclusive Repair Network からの回答

Thank you for your comments. We are sorry that you remain unhappy following our response to your complaint. We should point out that the ceramic coating failed because it was an after-market product of your choice that reacted poorly to the genuine Tesla paint.
The repairer is a Tesla expert and holds the BSI kitemark. This accreditation is a quality symbol to reassure you that the highest standards will be applied, safely, using the right materials and by skilled technicians. It also establishes that auditing systems are in place to make sure that staff are fully trained and techniques used are correct to industry standards.

5つ星のうち5の評価

Service as it should be given

Everything the company offered as a service happened, they collected my car on time and gave me information as things we’re progressing, they re delivered my car on time and I was impressed not only by the quality of repair but the business's approach to please the customer that they took. Thank you

2026年3月30日
自発的なレビュー
Exclusive Repair Network ロゴ

Exclusive Repair Network からの回答

Thank you very much Richard for your great five star review. We're pleased that you appreciated the service.

Exclusive Repair Team

5つ星のうち5の評価

This company goes above and beyond!!!

This company fixed my car to factory standard after someone crashed into me. It’s even better than before the crash. I chose them as they are BMW approved and could source all the parts as well as the exact paint colour match. Car was returned the same day the repairs were finished, I was kept up to date at each stage. Their communication is great, staff are super helpful and friendly. They even valeted the car inside & out before returning it.

2026年3月27日
自発的なレビュー
Exclusive Repair Network ロゴ

Exclusive Repair Network からの回答

Thank you very much Hannah for your excellent five star review. We're glad you appreciated the service.

Exclusive Repair Team

5つ星のうち5の評価

Greg and his team showed an amazing…

Greg and his team showed an amazing personal care to me. We connected on a personal level, My wife was very happy with the service too. The Coffee was beautiful and Lindsay was amazing at customer service making us laugh! Best firm ever!!!

2026年3月20日
自発的なレビュー
Exclusive Repair Network ロゴ

Exclusive Repair Network からの回答

Thank you very much Stu on behalf of Greg, Lindsay and the rest of the team. We all really appreciate your great five star review.

Exclusive Repair Team

5つ星のうち5の評価

Excellent service

Excellent service
Great communication from start to finish
And most importantly the repair work was excellent

2026年3月17日
自発的なレビュー
Exclusive Repair Network ロゴ

Exclusive Repair Network からの回答

Thank you very much Tom for your excellent five star review. We're glad you appreciated the communication and quality of repair work.

Exclusive Repair Network Team

5つ星のうち5の評価

Excellent customer service and always…

Excellent customer service and always updating me on every single detail.

2026年3月16日
自発的なレビュー
Exclusive Repair Network ロゴ

Exclusive Repair Network からの回答

Thank you very much for your excellent five star review. We're glad you appreciated the updates.

Exclusive Repair Team.

5つ星のうち4の評価

Good efficient service

Reasonably quick turnaround of my repair held up only by parts from Germany, very friendly communication with staff overall very efficient

2026年2月26日
自発的なレビュー
Exclusive Repair Network ロゴ

Exclusive Repair Network からの回答

Thank you very much Geoff for taking the time to leave your review.

We're glad you appreciated the communication with the team.

Exclusive Repair Team

5つ星のうち5の評価

Vehicle Accident repairs

Excellent service from start to finish

2026年2月9日
自発的なレビュー
Exclusive Repair Network ロゴ

Exclusive Repair Network からの回答

Thank you Rose for your great five star review. We really appreciate it.

Exclusive Repair Team

5つ星のうち4の評価

Great service but the driver who returned the car was the rudest women I have ever met

The actual repair and service was amazing on my son's car (Alex McCarthy) andI would have given 5 stars but the lady who brought the car back was extremely rude and arrogant.

2026年2月19日
自発的なレビュー
Exclusive Repair Network ロゴ

Exclusive Repair Network からの回答

Thank you for taking the time to leave your comments which have been shared with the repairer.

Exclusive Repair Team

5つ星のうち5の評価

Excellent job

Very well kept informed very polite and welcoming fantastic service professional work so pleased with results definitely recommend

2026年2月19日
自発的なレビュー
Exclusive Repair Network ロゴ

Exclusive Repair Network からの回答

Thank you very much Christopher for taking the time to share your excellent five star review.

Exclusive Repair Team

5つ星のうち5の評価

Exclusive repair network …

Brilliant experience with this company great communication and really professional service was great highly recommended thanks again

2026年2月19日
自発的なレビュー
Exclusive Repair Network ロゴ

Exclusive Repair Network からの回答

Thank you very much Jason for your brilliant five star review.

Exclusive Repair Team

5つ星のうち5の評価

Excellent service

Excellent service, would say the fast turn around was one of the best I have heard of.
5 stars

2026年2月6日
自発的なレビュー
Exclusive Repair Network ロゴ

Exclusive Repair Network からの回答

Thank you very much Simon for your excellent five star review. We're glad the team achieved a fast turnaround for you.

Exclusive Repair Team

5つ星のうち5の評価

Great

Good service

2026年1月8日
自発的なレビュー
Exclusive Repair Network ロゴ

Exclusive Repair Network からの回答

Thank you very much Gwen for your great five star review.

Exclusive Repair Team

5つ星のうち5の評価

I have had an excellent experience…

I have had an excellent experience after someone crashed into me. The staff are extremely helpful, informative and professional. They also understand how stressful a crash can be and do their best to reassure and support you. A special thank you to Jack Rhodes and Andy Yates who have been excellent.

2026年2月13日
自発的なレビュー
Exclusive Repair Network ロゴ

Exclusive Repair Network からの回答

Thank you very much Carla on for your excellent five star review. We'll be sure to share it with Jack and Andy.

Exclusive Repair Team

5つ星のうち4の評価

I got my baby back!

The driver I wish I had taken his name was so friendly, informative and reassuring both in collecting and returning my car. He is an absolute asset to your company

A mega thank you

2026年2月10日
自発的なレビュー
Exclusive Repair Network ロゴ

Exclusive Repair Network からの回答

Thank you very much Lisa for your great review. The whole team really appreciate it.

Exclusive Repair Team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報