I've had to call Eyetek on a couple of occasions where I've had device connection issues. Their response and assistance has been 1st class! They talked me through the process and due to an issue wit... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The surveillance camera in a clock is useless. Disconnects without a reason all the time. Poor quality of footage. The worst part is the manual provided is extremely impractical. It doesn't give any... もっと見る
企業が回答しました
There cameras are brilliant, the vision and audio is top notch worth every penny!!
企業が回答しました
Excellent service from Eyetek as usual. A fault developed with one item which I was asked to return, and a replacement was supplied without quibble nor delay. Website well designed and easy to na... もっと見る
企業情報
さまざまな外部ソースから提供された情報
Eyetek Surveillance was established in 1995 after the proprietor Phil Stevens an ex electronics technician, in the Royal Navy, decided he wanted to utilize the skills and knowledge gained during military service working in both intelligence and electronic engineering. As well as selling a wide range of devices we also manufacture and supply equipment to many detective and government agencies throughout the world, as well as dealing with the private individual on a one to one basis. If a customer has a particular requirement we can custom manufacture one off items to order. please feel free to contact us about this. What sets us apart from many other companies in the same line of business is that we pride ourselves on giving friendly free advice and working with the customer to try to find a cost effective solution to an often complex and distressing situation, we will always try to advise on the best course of action even if this results in us not making a sale as we have found to our benefit that recommendations from past clients are an extremely valuable asset.
連絡先
Unit 3, 229 Derby Road,, DE21 6SY, Derby
- 01332 280887
- sales@eyetek.co.uk
- eyetek.co.uk
4.2
ほぼ満足
319件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Might be excellent but haven’t managed setup yet!
Very good descriptions of products on website. Easy to order and fast delivery. Well packaged. The biggest problem was the instructions which were for a different model. Some things are easy to guess but some things are confusing, eg led colour indicators do not correspond to instructions so difficult to understand how to proceed. I haven’t managed to get the device working yet, left it on charge with a blue led glow??? Hope the led goes out and can then try to set up again.
2021年4月25日
Eyetek Surveillance からの回答
Dear Karen
Please accept my apologies over the mix-up with instructions, if you give us a call on 01332280887 during office hours someone will go through this with you and get you up and running.
Regards
Phil Stevens
Director
Excellent build quality and intuitive functionality
Excellent build quality and intuitive functionality. Short testing yielded excellent results.
I have not had the unit long enough to comment on longevity/longer periods of use but I am sure it will stand up to expectations.
2021年4月21日
I purchase a device which was not the…
I purchase a device which was not the size required Eyetec I would recommend as no problem refunding me. I would certainly feel safe purchasing from them again
2021年3月31日
Gadget not recording at all
Gadget not recording at all. Looks like complete waste of money.
2021年3月28日
Eyetek Surveillance からの回答
Dear Olugbeniga
This review is supposed to be about our company and the service we offer and how we deal with any problems.
In this instance you have not given us the opportunity to resolve your problem you have straight to trust pilot and left a bad service review.
If you want to e mail us or call us, we will sort this out for you, it does seem you have purchased the wrong product as this is not designed to record.
If you are unhappy with a product you have a choice of a replacement, exchange, or a full refund.
Regards
Phil
Always been a reliable supplier and…
Always been a reliable supplier and advisory.
Swift and courteous service, and amicable in resolving issues.
2021年3月18日
Very patient and supportive with their…
Very patient and supportive with their provision of service - excellent all round
2021年3月17日
Excellent service and amazing product…
Excellent service and amazing product ,once again thanks
2021年3月13日
Exelent product.
2021年3月7日
Efficient professional and helpful
2021年3月4日
Very quick service
Very quick service, ordered on Saturday arrived on Tuesday, impressed!! Easy to set up and well worth the money...the thief was caught red handed....would definitely recommend X
2021年3月2日
Very bad product don’t know how to…
Very bad product don’t know how to return loss 528pound
2021年2月28日
Eyetek Surveillance からの回答
Hi Nick
If you have a problem or not happy with the products all you need to do is get in touch with us and we will sort it out. We have had no communication from you until this review on trust pilot.
You can call us during business hours on 01332 289887 or e mail us on sales@eyetek.co.uk.
You have not lost £528 pounds at all, you have 14 days from receiving the goods to return them if you are not happy with them.
Regards
Phil
Customer service great
Customer service great. I recieved my tracker a few days ago and emailed eyeyek as I was struggling to get on the app. They replied pretty much got back to me straight away and resolved my problem. So far the gps tracker is doing exactly as it says.
Thanks
2021年2月20日
Works like a charm
Works like a charm. The only worry is that the soldering of the wire might come loose if handled roughly.
2021年2月17日
Eyetek Surveillance からの回答
Dear GT thanks for your review and you know where we are if you ever have any problems with this item
So far so good
So far so good
Would like it a small bit more accurate maybe it's me using it but yes happy with it
2021年2月10日
The after service was very good
The after service was very good, every time I had any issues I called up and someone was there to help me over the phone
2021年1月21日
First class service
2021年1月19日
Thank you the service was excellent &…
Thank you the service was excellent & the item is great , only one thing was the delivery company dhl nearly lost the item because they left it on the doorstep anybody could of pick it up lucky I got the item cheers
2021年1月16日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。