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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

This website is a scam dressed up as a subscription model. In short, FABKIDS forces you to log in monthly to avoid being billed a 50$ subscription fee. Should you forget to log in monthly, you'll be... もっず芋る

5぀星のうち3の評䟡

So I use to like fab kids so my daughter loves them but I have only received 2 products out 4 and was suppose to get a refund. Everything i call i have gotten a different story on what's going on with... もっず芋る

5぀星のうち5の評䟡

I absolutely love fabkids.com!!!!! The $5 shoes are absolutely amazing deals‌‌‌‌‌ It makes it easier for me as a parent that's not working and hasn't worked in a while to purchase my child a grea... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

The navigation allowed me to look at and review my items with ease. I just didn't like having a time limit, because of it, I had to hurry and select some items, therefore not being able to look at wha... もっず芋る

䌁業が回答したした

䌁業情報

  1. 子䟛服店
  2. 衣料品店

圓該䌁業による蚘述

Started by a team of parents including mom and actress Christina Applegate, FabKids was founded to empower kids to express their individuality through personalized fashions- while revilutionizing the shopping experience for mom by delivering high-quality, reasonably priced, fresh style in just 'one-click.'


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3.0

たあたあ

TrustScore 5段階評䟡の3

1䞇件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 51に回答しおいたす

通垞24時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

I canceled my membership in February


I canceled my membership in February and was still charged. Do not give them your information.

2025幎2月7日
自発的なレビュヌ
FabKids ロゎ

FabKids からの回答

Hello Tori,

We truly apologize for your experience regarding your VIP membership. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request, and we'll be happy to assist you.

Best,
Lia

5぀星のうち1の評䟡

The VIP membership is a rip-off


The monthly VIP membership is a rip-off when the bundles, outfits, and other items end up on sale for a significantly lower price within that same month. I jist spent my 49.99 membership credit on a bundle you were saying for $25. This was across the site. Nothing was worth the value of my VIP credit.

2025幎4月23日
FabKids ロゎ

FabKids からの回答

Hello Jessica,

We're sorry to hear how let down you felt using your VIP credit, especially when you saw the same bundle available for much less across the site. It’s incredibly frustrating to feel like the value promised through the membership doesn’t match what’s offered, especially within the same month. We understand how this can make the VIP experience feel unfair, and we truly appreciate you sharing this. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.

Best,
Zeth

5぀星のうち1の評䟡

My order has been sitting in a “label


*Edited*
Not a surprise that they responded to this comment saying their customer service team would reach out to me and never did
.

My order has been sitting in a “label created status” for weeks. Called and was told they wouldn’t help me until the following week. Called again and was told they would rush ship the order. It’s been days and same thing, just sitting in a “label created status”. Will definitely be canceling after this.

2025幎4月17日
自発的なレビュヌ
FabKids ロゎ

FabKids からの回答

Hello Kayla,

It is with great regret that we received your feedback regarding the status of your order. We are genuinely sorry to hear about the delay and the inconvenience you’ve faced with your order. It’s completely understandable that this would be frustrating, especially when you've already taken time to call and seek help. Please know that we take concerns like yours very seriously, and we truly regret that your order has remained in a "label created" status for so long without clear communication or resolution. Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

5぀星のうち2の評䟡

Nice but not worth it

So I already felt like they were overpriced but now that they add like $10 for tarrifs?!?! I'm definitely no longer interested. If I had known they were just products from China, I would have ordered from other places. You can find better almost anywhere else. Shoes don't last more than a week with my kids.

2025幎4月18日
FabKids ロゎ

FabKids からの回答

Hello Eleah,

We're really sorry to hear that you feel the value didn’t meet your expectations, especially with the added tariff fees and your concerns about product quality. That’s never the impression we want to leave. Your feedback is incredibly important and helps us think more critically about how we communicate those details upfront and transparently. Our Member Services Team will contact you right away for further assistance.

Best,
Lia

5぀星のうち2の評䟡

Shipping time has become an issue.

I've placed several orders and was pleased with the shipping and merchandise. Clothing fit well, as did the shoes. The main issue is my current order has shown EN ROUTE TO DHL ECOMMERCE OR AWAITING PROCESSING for 2 weeks with no update to where the items are. DHL and USPS tracking shows the same information. I placed an order on 04/04/2025 with items for Easter for my children. As of today, 04/16/2025, I have not received the items and no update on shipping location. My previous order from 03/10/2025 was initially delayed as well. I have cancelled my membership due to the shipping issues. FabKids may want to check into a difference shipping vendor.

2025幎4月16日
自発的なレビュヌ
FabKids ロゎ

FabKids からの回答

Hello Christen,

We're sorry that shipping delays have caused so much disappointment, especially when you were counting on your order to arrive in time for Easter. It’s frustrating to place an order, see no tracking updates for weeks, and feel left in the dark about where your items are, especially after previously having good experiences. We understand how annoying it is to see repeated delays, and we recognize that this has led you to cancel your membership. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.

Best,
Zeth

5぀星のうち5の評䟡

Happy Spring Shopper!:-)

Well, all the great selections for my grandson. The sale prices were extremely great! Shopping was very easy & easy to move around on the website. This is my first time ordering. I'm still not 100% on the monthly fee of $49.95; I will call customer service just to be clear that I'm understanding all the terms. But I look forward to shopping 🛍

2025幎3月24日
5぀星のうち1の評䟡

I had an order not come and it's stuck


I had an order not come and it's stuck in Bozeman 2 weeks now.

2025幎3月8日
FabKids ロゎ

FabKids からの回答

Hello Jessica,

We're sorry your order has been stuck in Bozeman for two weeks without progress. We understand how frustrating it is to be left waiting, especially when there's no clear update. We're committed to looking into this further and doing what we can to help resolve the delay. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.

Best,
Zeth

5぀星のうち1の評䟡
FabKids ロゎ

FabKids からの回答

Hello LaTonya,

Thank you for reaching out and sharing your concerns. We truly value your feedback, and we're sorry to hear that our selection and product quality did not meet your expectations. Your experience is important to us, and we want to address your concerns directly, so we will be sending you a private message shortly.

Best,
Allison

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