Customer service is great! They are helpful and kind. But the reason I know this is because I mudt have been in contact with them at least 6-8 times. Usually, I never use custome... もっと見る
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レビュアーのコメントを見てみましょう
Produkterne er godt, hvis man er heldig og de er på lager! Jeg har købt flere PowerHold leggings og er super glad for dem. Men hver eneste gang jeg prøver at købe en af de nyeste modeller, er de altid... もっと見る
企業が回答しました
Går kun med fabletics shorts og leggings! Powerhold modellen er uovertruffen til at give den kompressionseffekt i hofterne og nedre del af maven som mange af os er ude efter. de fåes ikke andre st... もっと見る
企業が回答しました
Super gode priser og mega lækre produkter, dog skal man være opmærksom på man melder sig ind som VIP medlem og derfor skal betale 499kr i måneden, med mindre man siger/trykker spring over betale eller... もっと見る
企業が回答しました
企業情報
当該企業による記述
Fabletics blev grundlagt af Adam Goldenberg, Don Ressler og Ginger Ressler i 2013 og er et globalt brand for aktiv livsstil, der er designet med alle i tankerne. Det er den ultimative destination for verdens bedste lifewear og activewear til kvinder og mænd. Med millioner af femstjernede styles i størrelser fra XXS til 4X og fra korte til lange skridtlængder er der noget for enhver smag - og til enhver træning, uanset hvordan du vælger at svede!
当該企業による記述
連絡先
210 Euston Road, WC2N 4ERUK, London, 英国
- +45 89883990
- support@fabletics.dk
- fabletics.dk
3.7
まあまあ
522件のレビュー
顧客にレビューを依頼しています
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Customer service is great! - the rest is not.
Customer service is great!
They are helpful and kind.
But the reason I know this is because I mudt have been in contact with them at least 6-8 times. Usually, I never use customer service.
One of the things I contacted them for was that my payment method was rejected so many times - maybe because they wanted it over PayPal? Who knows.
Another time was because the return label was not functioning in the normal qas, so you just show the parcel shop the QR code - I had do print it. This is not how it normally works.
And then there was the returning address on the label they created - it didn't exist as I was told by dhl that the drop off point didn't exist.
Here customer service was helpful and did send me the refund. But not all of it. An amount was transferred to credit for some reason? So I had to contact them again to get the credits to my bank account. And they helped me with no issues.
Customer sercice was helpful, but the online store and the functions are not working.
The quality of the clothed was also poor, thick and cheap. When I tried it on, immediately dust stuck to it.
Therefore, I don't recommend this shop if you are used to hustle free and another quality.
Sorry for this report, but I have spent so luch time to recieve an order and return an order that I'm frustrated and disappointed.
2026年5月11日
自発的なレビュー
Fabletics Danmark からの回答
Hi Rebekka!
Thank you for taking the time to give us such detailed feedback. We appreciate the effort you put into this review, but regret that your experience did not meet your expectations.
We're glad our customer service team was able to assist you with the various issues you encountered, however we would like to apologize sincerely for the frustration you experienced in having to contact us six to eight times and deal with so many complications, this is absolutely not the smooth experience we want anyone to have.
We are also very sorry that you are not satisfied with the quality of our products. Our mission is to offer our customers durable, robust products that can withstand all kinds of wear and tear, even after years of use. Nevertheless, we would like to thank you for sharing your experience and feedback. We are confident that it will help us improve the experience we provide for our customers in future.
Should you have any questions or require assistance, please do not hesitate to send us a DM on Facebook or Instagram. We are always happy to help our valued customers!
Peter
Fabletics Team
Good system
Good system. Glitched a bit at the beginning, might just be my internet connection :)
2026年5月7日
Fabletics Danmark からの回答
Hi Saar,
Thank you so much for your 5-star review!
We're so glad everything worked out in the end and hope you enjoy your order!
The entire team wishes you a fabulous start to the week.
Best regards,
Peter - Fabletics Team
Fantastisk sted
Rigtig godt sted at handle. Hurtig levering. Pasformen på tøjet er perfekt. kvaliteten af tøjet er i top!
2026年3月2日
自発的なレビュー
Fabletics Danmark からの回答
Hello,
Thank you so much for your fantastic feedback !💫️
We're delighted to heat that you enjoyed a smooth shopping experience, fast delivery and perfect fit. Knowing that the quality of our clothing met your expectations truly means a lot to us.
We appreciate you taking the time to share your experience and look forward to welcoming you back very soon for your next order with Fabletics !
Sincerely,
Milena, Fabletics
Fabletics Danmark からの回答
Dear Tina,
Thank you very much for taking the time to share your feedback with us.
We are delighted to hear that you are happy with the quality of our merchandise and that you consistently received good service. Your kind words are truly appreciated!
If you have any further questions, please do not hesitate to contact us.
Best regards,
Daniela, Fabletics EU Team
Fabletics Danmark からの回答
Hi Ragna,
It makes us so happy to hear that you're pleased with your products!
Please don't hesitate to reach out if you have any questions or need anything at all in the future. We're always glad to help.
Best regards,
Daniela,
Fabletics ES Team
ville aldrig stole på dem med mine betalingsoplysninger
Fabletics opererer med en dybt uærlig forretningsmodel. Jeg hjalp min kæreste med at betale for et par shorts, da deres terminal ikke virkede – og uden mit samtykke blev min PayPal tilmeldt et såkaldt "VIP-abonnement". Jeg blev ikke informeret, hverken før eller efter, og havde aldrig hørt om denne ordning. Over få måneder trak de næsten 2.000 kr., uden én eneste mail eller tydelig information i transaktionerne.
Deres kundeservice er ikke-eksisterende – telefonen afviser opkald, og det er umuligt at få fat i dem. Fabletics lever af dine betalingsoplysninger og håbet om, at du glemmer at framelde dig deres uoverskuelige automatiske betalinger, før det er for sent og du ikke længere kan gøre indsigelse. De gør alt for at give dig så lidt information som muligt. Fabletics er bondefangeri forklædt som modebrand. Jeg ville aldrig stole på dem med mine betalingsoplysninger igen.
2025年5月1日
自発的なレビュー
Fabletics Danmark からの回答
Hello, David:
Thank you for the review. We are really sorry for the inconvenience.
We would like to inform you that when a member registers, orders can be made both as a regular member or as a VIP one. If the member chooses to buy as a VIP member and to subscribe to our VIP membership, the subscription will become active. It is not automatic and it is not permanent, which means that it can be cancelled whenever the member decides it. However, if the member decides to have the VIP membership, it can always be free because among the great benefits that we offer there is one that is called skip the month. This option allows you to always have your membership for free.
Our customer service works every day. Feel free to contact us via social media chat or via web chat. We will gladly help you.
Once again, we are truly sorry for all the inconvenience that we might have caused.
Best regards,
Alex, Fabletics Team
Fabletics har de fedeste produkter
Fabletics har de fedeste produkter, de bedstetilbud og superhurtig levering
2025年5月1日
Fabletics Danmark からの回答
Hello Randi,
We are more than happy to hear such positive feedback from you about the quality of our products as well as the quality of our service!
Best regards,
Paul
Your Fabletics Team
Fuldstændig umuligt at afmelde sig og…
Fuldstændig umuligt at afmelde sig og opsige sin aftale. Jeg har forsøgt at skrive til dem, da deres vejledning ikke fungerer på hverken mobil, ipad eller pc. Intet svar.
De sidste to gange har jeg ikke fået mine varer.
Jeg skal blive ved at skippe hver måned, hvis ikke jeg ønsker at betale næsten 500kr som det kræver at være vip. Så meget sports tøj har jeg heller ikke brug for.
2025年3月26日
自発的なレビュー
Fabletics Danmark からの回答
Dear Conni,
Thank you for bringing up this matter. Please, feel free to contact us by email, social media or chat. We will gladly assist you.
Best regards,
Daniela, Fabletics ES
De lækreste produkter
De lækreste produkter, har handlet leggins før, de er stadig brugbare, efter at have været i brug i flere år.. :)
Glæder mig til at få denne sending hjem :)
2025年1月1日
Fabletics Danmark からの回答
Dear Rikke,
Thank you so much for your kind words and for sharing your experience with us! We're thrilled to hear that your leggings have lasted so well over the years—it's wonderful to know that our products continue to meet your expectations.
We truly appreciate your support and look forward to delivering another great order for you soon. We hope your next purchase is just as satisfying, if not more!
If you need any assistance, please don't hesitate to reach out. We're always here to help.
Warm regards,
Daniela,
Fabletics Team
Super lækkert træningstøj
Du finder lækkert træningstøj her, både til høje, lave og midt i mellem. Tøjet er i super lækker kvalitet, det holder formen og farven efter vask.
2024年9月4日
Fabletics Danmark からの回答
Kære Christina,
Det lyder rigtigt godt!
Vi er super glade for at du har haft en god oplevelse hos os.
Tak for anmeldelsen og stjernerne.
Rigtigt god dag!
Bianca
Fabletics team
Gode priser
2024年7月19日
Fabletics Danmark からの回答
Kære Annemette,
Det lyder rigtigt godt!
Tak for anmeldelsen og stjernerne.
Rigtigt god dag!
Bedste hilsner,
Bianca
fra Fabletics team
Går kun med fabletics shorts og…
Går kun med fabletics shorts og leggings!
Powerhold modellen er uovertruffen til at give den kompressionseffekt i hofterne og nedre del af maven som mange af os er ude efter. de fåes ikke andre steder i landet!
Og selvfølgelig skal man læse det med småt ift deres abbonomentsservice, men man skal blot huske at
'skippe denne måned' når det bliver den 1. :)
2024年6月10日
Fabletics Danmark からの回答
Kære Maria,
Tusind tak for din flotte anmeldelse!
Det er dejligt at høre at du kan godt lide fabletics shorts og leggings. Vi sætter også pris på, at du kender vores vilkår og betingelser vedrørende VIP.
Glem ikke at følge os på Facebook og tjek din butik
i begyndelsen af hver måned for at se nye stilarter.
Du må fortsætte med en skøn eftermiddag!
Bedste hilsner,
Anica
Fabletics Team
Website is a huge mess. products are amazing tho
Website is a huge mess, i had 4 member credits that i wanted to use and buy a sweatshirt as well. i wanted to spent my credits on different bundles and 2-piece outfits.
TOOK ME FOREVER TO FIND OUTFITS WHERE BOTH PIECES WERE AVAIABLE!!!!???
i have my settings all on a size medium but only about 10% of the shown items were actually in stock in that size... it was frustrating to have to go through so many items and get disapointed over and over.
pleace make someone go through your website and take off the pieces that are not available...(especially 2-pieces where one part is totally sold out)
had a weird check out too. today i tried using my mastercard instead of my creditcard and that seemed to do the trick but this is also the third day i try to do the check out..
but... now that i am through, i am exited for the products to come. hope they are just as great as the ones i bought years ago. really amazing leggings!!
2024年5月9日
Fabletics Danmark からの回答
Dear Birgitte,
Thank you for your review and your valuable feedback. We are very sorry to hear that your latest shopping experience wasn´t as smooth as we strive for and our team is always there for you to assist and answer any questions you might have.
If there are any issues with the check out or anything else, pleae feel free to reach out to us via phone, email or social media and we will be happy to assist.
We are looking forward to hearing your thoughts about the latest Fabletics styles you ordered and wish you a great day!
Kind regards,
Maria
Fabletics Team
Always get good quality clothes
Always get good quality clothes, and the help i need if needed, thank you so much 🙏🏽❤️
2024年3月27日
Fabletics Danmark からの回答
Dear Majken,
Thank you for your wonderful review!
We are so happy to hear that you are satisfied with our offer and our assistance, as well.
We thank you deeply for choosing Fabletics for your fitness journey.
Stay Fab!
Best regards,
Anna
Fabletics Team
Lækkert
Dette er lækkert træningstøj.
Eneste minus er at man skal husk at brug sin credit og at springe over hver måneden
2024年3月16日
Fabletics Danmark からの回答
Kære Jane,
Mange tak for din fine anmeldelse og din god feedback!
Vi sætter stor pris på din feedback, som vil blive brugt i vores arbejde, sådan at vores kære kunder får en endnu bedre oplevelse på vores hjemmeside.
Ha' en god dag!
De bedste hilsner,
Bianca
Fabletic Team
Is very nice shop
2024年1月27日
Fabletics Danmark からの回答
Dear Giedre,
Thank you very much for your great review!
It is great to hear that you are satisfied with our service.
Thank you very much for choosing our website for online shopping.
Hope it continues :))
Best wishes,
Bianca
Fabletics Team
God kvalitet
God kvalitet, rigtig god customer service. Altid tilfreds med mine bestillinger.
2024年1月3日
Fabletics Danmark からの回答
Kære Magdalena,
Tusind tak for din anmeldelse her på trustpilot!
Vi er utrolig glade for, at du har haft en god oplevelse.
Samtidig er vi meget taknemmelige over, at du har taget dig tid til at give skrive os en anmeldelse.
Håber du får en dejlig dag!
De bedste hilsner,
Bianca
Fabletics Team
Man kan ikke få sine penge tilbage hvis…
Man kan ikke få sine penge tilbage hvis de har trukket et månedligt gebyr som medlem. Man har få dage til at skippe måneden hvorefter pengene bliver trukket og de nægter at refundere
2023年11月30日
自発的なレビュー
Fabletics Danmark からの回答
Hej Louise,
Vi er kede af at høre om din oplevelse med Fabletics.
Men vi har vilkår og betingelser, som skal overholdes. Og alle betingelser kan findes på vores hjemmeside. Vores VIP - T/C er tydeligt angivet på hjemmesiden, og du bør præsenteres for dem alle, før du afgiver din ordre. Det betyder, at du har accepteret dem.
Men om du vil gerne høre mere om det hele, så kontakt os venligst enten på: Tlf. +45 89 88 39 90 eller på vores sociale medier, og enhver af vores kollegaer vil med glæde hjælpe dig. Vi hjælper altid gerne.
Hav det godt og hav en god dag!
Maria
Fabletics Team
Lækkert træningstøj/kvalitet
2023年8月8日
Fabletics Danmark からの回答
Hej Michele,
Tusind tak for din anmeldelse og fine stjerner! 😍
Vi er glade for at høre, at du er tilfreds med vores træningstøj/kvalitet.
Vi håber at se dig snart igen på webshoppen ...💜 ❤️
Bedste hilsen,
Marie
Fabletics Team
Took me forever!
Filters and sorting mechanisms not working very well, so took me forever to purchase.....
2023年8月5日
Fabletics Danmark からの回答
Kære Jette,
I am sorry to hear about your experience
while you have tried to place your order ;(
But you should know that you are always welcome to contact our customer service at: support@fabletics.dk or on nr. +45 89 88 39 90
Alternatively, you can visit our Facebook or IG and ask for help.
We would be glad to assist you.
We wish you much better experience in the future.
Stay well! 🍀
Best regards,
Anne
fra Fabletics Team
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