Logged a complaint 10th July now 23rd September no response ignore emails... get told to ring numbers when its the wrong department, well over 11 weeks now Logged with financial Ombudsman due to poor... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Diona at fair finance appears to be very popular. She responded personally to getting bank statements by email. I am hoping the top up process is a success. As used this company for many years no... もっと見る
Straightforward application, not too many questions, and easy to link open banking. Applied Saturday afternoon, accepted Monday morning and funds received before 4pm same day. No fuss at all. If you n... もっと見る
企業が回答しました
This company has literally saved my cats life. I was struggling with emergency vet bills and other loan companies wouldn't entertain the emergency but fair finance did. I truly am grateful that they c... もっと見る
企業が回答しました
企業情報
当該企業による記述
We offer a range of financial products and services designed to meet the needs of people who are financially excluded. We are committed to providing high quality products and services that are affordable and accessible. Wherever possible we work in partnership with other companies and agencies that share our goals. Most of our customers are ignored by the mainstream financial services industry and exploited by the sub-prime financial services industry. When we have helped to put the loan sharks and predatory lenders out of business, then we will know we have been successful. We offer: Fair Personal loans providing affordable personal loans to individuals who don’t have any or have only limited access to mainstream finance.
連絡先
18 Ashwin Street, E8 3DL, London, 英国
- 02089880627
- enquiries@fairfinance.org.uk
- fairfinance.org.uk
4.3
優良
1629件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 63％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very Easy application process and…
Very Easy application process and explained all the way through the Loan process. Very good Customer service
2026年3月23日
Fair Finance からの回答
Hello,
Thank you for your kind 5-star review! We’re delighted to hear you found our customer service very good. Your feedback means a lot to us.
If there’s anything else we can assist with, please don’t hesitate to reach out, we’re here to help!
Best regards,
Fair Finance Team
Fair Finance からの回答
Hi James,
Thank you for your 5-star review! We’re pleased you noticed how thorough we were before offering the loan—responsible lending is very important to us. Your feedback is greatly appreciated.
If you need any further help, don’t hesitate to contact us—we’re here for you!
Best regards,
Fair Finance Team
Fair Finance からの回答
Hi Mark,
Thank you for your review! It’s great to know we could support you effectively.
Feel free to contact us anytime if you need further help, we’re here for you!
Best regards,
Fair Finance Team
Fair Finance からの回答
Hi Adjignon,
Thank you so much for your feedback. We’re really pleased to hear you found us fast and reliable. Your words encourage us to keep delivering the best possible service.
If you need any assistance in the future, please don't hesitate to reach out.
Best regards,
Fair Finance Team
Fair Finance からの回答
Hello Greta,
Thank you for your great 5-star review! We’re happy the application process was quick and that it felt fair to you. Providing a straightforward and equitable experience is important to us.
If there’s more we can do for you down the line, please get in touch, we’re here to help!
Best regards,
Fair Finance Team
Fair Finance からの回答
Hello,
Thank you for your positive 5-star review! It means a great deal to be seen as a reliable financial institution. We’re committed to earning that trust every day.
Should you need support or have any questions in the future, don’t hesitate to reach out, we’re here for you!
Best regards,
Fair Finance Team
Fair Finance からの回答
Hi Edward,
Thank you for your fantastic 5-star review and recommendation! We’re happy that you found our process quick, easy, and fair, especially after facing challenges elsewhere. It means a great deal that you’d recommend us.
If you need any support going forward, feel free to get in touch—we’re here for you!
Best regards,
Fair Finance Team
Fair Finance からの回答
Hi Anita,
Thank you for your lovely 5-star review! We’re so pleased to hear you found our team very friendly and helpful. Your kind words mean a lot to us.
If there’s anything else we can assist with in the future, please don’t hesitate to reach out. We’re here to help!
Best regards,
Fair Finance Team
Awful company took my payment twice…
Awful company took my payment twice won’t give me a refund took over 8 days left me with no money phone up everyday told me it gonna be in my acount next day never has basically lien to me everyday not very helpful I’ve recorded all the phone calls my family member is a solicitor will take yous to court yous left me with no money and I’ve got kids to feed disgusting avoid this company at all costs
2026年3月13日
自発的なレビュー
Fair Finance からの回答
Hi Daniel,
Thank you for your feedback and we’re sorry for the refund issue and the significant distress it caused, including leaving you without funds for your family and children.
As already discussed, we attempted the refund several times, but unfortunately, each was declined due to issues beyond our immediate control. We’re happy that we managed to successfully pay the refund in the end, but we’re very sorry for the extended delays and the frustration this prolonged process created.
If there’s any further clarification needed, or additional support we can provide, please email us directly at enquiries@fairfinance.org.uk
Best regards,
Fair Finance Team
Fair Finance からの回答
Hi Miltiadis,
Thank you for your great 5-star review! We’re delighted to hear the application was easy and you received a decision in less than 24 hours. Speed and simplicity are key for us.
If you need any more support in the future, please don’t hesitate to reach out—we’re here to help!
Best regards,
Fair Finance Team
Stress free quick process
The loan process from start to finish was excellent. Very quick from application to funds arriving in bank account.
After bank statements where submitted I had funds in just over 24 hours, would of been quicker if I had sent the statements during office hours.
Clear repayment terms and simple enough to understand.
2026年3月6日
Streamline application all done and…
Streamline application all done and dusted in less than 24 hours! Great Company.
2026年3月11日
Great customer service great support…
Great customer service great support gives a customer a chance to to explain to give more details before making a decision
Would recommend for others to apply if they are struggling
2026年3月9日
Fair Finance からの回答
Hi Sahil,
Thank you for your kind 5-star review! We’re delighted to hear you appreciated our great customer service and the opportunity to provide more details during the process. It’s important to us that customers feel supported.
If you need any further assistance, please don’t hesitate to reach out. We are here to help!
Best regards,
Fair Finance Team
Fair Finance からの回答
Hi Mark,
Thank you for your 5-star review! We’re glad you found our service very fast and efficient.
If you need support in the future, please feel free to get in touch. We are here to help!
Best regards,
Fair Finance Team
Fair Finance からの回答
Hi Nana,
Thank you for your positive feedback! We’re happy to hear you had a very good response from us.
If you need any further support, please feel free to get in touch.
Best regards,
Fair Finance Team
Never missed a payment or late with a…
Never missed a payment or late with a payment and fair Finance send me a email saying am entitled for a refinance loan I try twice only to get a email saying sorry unfortunately I can’t get the loan which is rubbish because I never missed any payment or late with my payment 👎🏽👎🏽👎🏽
2026年3月5日
自発的なレビュー
Fair Finance からの回答
Hi Manda,
Thank you for your feedback and for being a loyal customer with a strong payment history. We’re sorry to hear about your disappointment with the refinance application outcome. While invitations to apply are based on account activity, each application undergoes affordability and eligibility checks, so approval isn’t guaranteed. We value your loyalty and understand how frustrating this can be.
If you’d like to discuss the decision further or get more details, please contact us at enquiries@fairfinance.org.uk. We’re here to help.
Best regards,
Fair Finance Team
Well what can I say
Well what can I say, Fair finance makes borrowing money so easy, filled out an application form online, they were in touch with me via email wanting some information which I sent back. I believe their name "Fair Finance" is so apt as this company will look at you as an individual and I think go further than just credit scores to make a decision.
I would not hesitate to recommend Fair finance to friends and family!
Thank you for being so understanding, it was a pleasure to sort out a loan with this company, everything was done online which was so convenient for me.
Thank you Fair Finance! Perfect!
2026年3月5日
Fair Finance からの回答
Hi Melvin,
Thank you so much for your wonderful 5-star review and for sharing your positive experience with Fair Finance.
We’re delighted to hear that the application process was easy and convenient, and that you felt we treated you as an individual beyond just credit scores. Your recommendation to friends and family means a lot to us!
If you need any further assistance in the future, please don’t hesitate to reach out. We’re here to help.
Best regards,
Fair Finance Team
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