familypresent レビュヌ 

1,017
•
TrustScore 5段階評䟡の4.5

4.7

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

The art work is beautiful! The process was so easy & you see the finished product before even buying it. I communicated with the owner twice & received answers promptly. What company does that any mor... もっず芋る

5぀星のうち5の評䟡

This company is available and all about their customers. My orders were processed and delivered in a very timely manner. The work that they do is professional and absolutely perfect!! Communicati... もっず芋る

5぀星のうち5の評䟡

I ordered a portrait of my husband and me and it turned out beautifully. He has one eye sewn shut due to sinus cancer about 9 years ago. I don't see him that way so I asked them if they could make it... もっず芋る

5぀星のうち5の評䟡

I couldn't be more pleased with the canvas reproduction pictures I received from family present. I sent them two photos of my husband and I for two prints - the work they did to produce the canvas pr... もっず芋る

䌁業情報

  1. むンテリア デザむン店

圓該䌁業による蚘述

familypresent – Custom Portraits & Personalized Gifts (USA & Europe). Premium personalized artworks for couples, families & pet lovers. Trusted by 100,000+ happy customers. Official websites: family-present.com (USA) | familypresent.de (Europe) Email: support@family-present.com #familypresent

Crafted locally in the USA & Europe

Custom made with love – since day one.

Trusted by 100,000+ happy customers across the USA & Europe. Delivered in 2–5 Days.

連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

1017件のレビュヌ

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顧客にレビュヌを䟝頌しおいたす

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ネガティブなレビュヌの 100に回答しおいたす

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.7

すべおのレビュヌ

(1,017)

過去12か月のレビュヌ数: 236ä»¶

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5぀星のうち5の評䟡

We had a great experience with


We had a great experience with familypresent. I ordered a portrait of our dog Cojo for my wife's Mother's Day present and she cried tears of joy when she opened the package. Not to mention everyone else who has seen the portrait loving it, and wanting one of their own pet.
I highly recommend familypresent, you will not be disappointed. We will be using them for several more family pet portraits in the very near future.
Paul

2026幎5月10日
自発的なレビュヌ
5぀星のうち5の評䟡

My experience with this company has


My experience with this company has been spot on from the very first moment I began to order a canvas. Florian is the most patient and caring person I have ever had to pleasure to work with. She made sure that everything about my canvases were exactly the way I wanted them to be. This company is a 15 star company and anyone who orders from them will be very lucky.
I will be doing future business with this company as their work is beautiful!

2026幎5月7日
自発的なレビュヌ
5぀星のうち5の評䟡

I have ordered several (at least 6 in
FAMILY PRESENT WATERCOLORS AND MORE

I have ordered several (at least 6 in the past month) from Family present. The water colors are simply stunning. You will not go wrong ordering a beautiful picture from this company and please believe me, I AM VERY FUSSY. Customer service is also very good. I have gotten a response within 12-24 hours. JAN

2026幎5月1日
自発的なレビュヌ
5぀星のうち1の評䟡

Only a photo print on glossy paper

Yes the print looks nice and looks watercolor but totally computer generated and printed on photo paper!!! This is something you can do yourself! It would have been more acceptable if they printed on watercolor paper! $42 for a photo picture is not what I bargained for! Not sure why these high ratings that I fell for.

2026幎5月8日
自発的なレビュヌ
familypresent ロゎ

familypresent からの回答

Hi Kathleen,

Thank you for your order and for taking the time to share your feedback.

I’m truly sorry to hear that you were disappointed. Our goal is always that every customer receives something they genuinely love, so we take feedback like this very seriously.

We use professional digital design software to create each artwork and also make the live preview possible before ordering. Before production, every artwork is then manually reviewed, refined, and carefully prepared for the selected product format to ensure a beautiful, high-quality result.

Regarding the product itself, we offer different options on our website: Poster, Canvas, and Framed Canvas. The poster option is delivered unframed, which is stated on the product page. Some of our product images show framed examples for inspiration, as many customers like to place their poster into their own frame at home.

That said, I completely understand that the final product did not meet your expectations, and I don’t want you to feel unhappy with your purchase. Even though the correct product was ordered and delivered, we have already issued a full 100% refund, including shipping.

We’re truly sorry again for the disappointment and appreciate your feedback, as it helps us further improve our service going forward.

Warm regards,
Florian
Founder, familypresent

5぀星のうち5の評䟡

TOLLE FIRMA !

einfach zu bestellen , korrekter bestell und lieferablauf! sehr gute qualitÀt zu einem guten preis !
kann ich nur weiter empfehlen !

2026幎5月11日
自発的なレビュヌ
5぀星のうち5の評䟡

Absoluely BEAUTIFUL portrait of a dear friend

I could not be more pleased with the watercolor portrait I received from familypresent! It was far more beautiful than I had even expected. I created a portrait of my dear friend who passed away at 93 years old. His family used the portrait on the altar at his funeral, next to his Veteran's flag. It was a portrait to be proud of.
My order arrived promptly and was packaged carefully. I will be ordering again and again, as gifts, and for myself.

2026幎4月18日
自発的なレビュヌ
5぀星のうち5の評䟡

Great customer service

This company went above and beyond to rectify my order. I was contacted by the company and was able to order my canvas that I wasn't able to because of a glitch that was unexpected. I reordered my canvas. When it was reviewed, I was contacted about a piece of the picture that didn't show up for production. They graciously added it in personally, and sent me a new preview. It came 15 minutes before my daughter was coming so I put the new preview in the envelope for her.
It really made my Mother's Day and my daughter's. She loved it and I can't wait to give her the completed canvas. This company really does go above and beyond to satisfy their customers. I was contacted immediately with concern so everything was correct. I highly recommend this company for their fabulous customer service and making sure you are satisfied. Thank you so much!

2026幎5月10日
自発的なレビュヌ
5぀星のうち5の評䟡

I had made a mistake in my order and


I had made a mistake in my order and "familypresent' was more than helpful in correcting that timely fashion and kept me posted on the sequence of finish and delivery.
I loved the picture with three generation and my family raved about the technique and finished product. I used the pdf file to make smaller prints for the grandkids and am waiting now for some more 'family' pictures to have them made as well. We are all more than pleased and hope you will be also.

2026幎5月10日
自発的なレビュヌ
5぀星のうち5の評䟡

Best company/ Best service/ quality product

I put the wrong address on my order and they corrected it so I got my portrait in time for mothersday. The portrait is incredible and it’s better than I could have imagined. High quality and arrived on time. Their customer service is the best I have ever dealt with and I order stuff online a lot. I will definitely order from family present again❀

2026幎5月4日
自発的なレビュヌ
5぀星のうち5の評䟡

Great customer service! Highly recommend

My order was stuck at the post office(for wks) and I wasn't sure what to do. I reached out to their customer service(the owner!!!) and they were awesome! They reached out to the post office on their end...and actually sent me another one. I ordered again, a wk later, as another of my sister pets passed away ..I received both and they are beautiful!!! Highly recommend!

2026幎5月3日
自発的なレビュヌ
5぀星のうち5の評䟡

Treasured Memory

I got this for my sister because she lost her dog. The picture was beautiful and when she received it she got very emotional seeing her precious Gus’ face again, but it’s also something she said she will be able to treasure forever. So grateful for Familypresent being able to do that for her and us. Will definitely use again. They did such a wonderful job. Thanks familypresent.

2026幎4月29日
自発的なレビュヌ
5぀星のうち5の評䟡

I will be honest

I will be honest, I was skeptical when I first placed this order. But my heart was so broken when I tragically lost both my fur babies and I saw the add for this place and I decided to take a chance . I must say this was the best thing I ever ordered. It is beautiful both my babies on canvas. It was bitter sweet to receive this. One thing I must advise is get the frame with the canvas it is so worth it. Thank you so much. I will cherish this for ever. This gets a 10 out of 10 in my book.

2026幎4月16日
自発的なレビュヌ
5぀星のうち5の評䟡

Great purchasing experience!

The communication from this business was excellent. They processed the order in record time and when I got the product, I was very happy with how it looked. It is a gift for my mother, who I know is going to love it. I would definitely order from Family Present again. Recommend them highly.

2026幎4月30日
自発的なレビュヌ

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