Para nós consumidores, esta cobrança mensal indevida no cartão de crédito, não passa de um golpe, porque quando visitamos o site diz que é gratuito, nada fala sobre cobranças, a não ser que a pessoa... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Frechheit und nur Betrug und Abzocke! Heute einfach mal 38,99€ abgebucht ohne dass irgendwelche Leistungen erfolgt sind!!! Sollte ich bis 28.2. keine Bestätigung erhalten,dass ich abgemeldet bin, wer... もっと見る
企業が回答しました
Ho aderito ad una vostra iniziativa che prevedeva l'abbonamento di un mese, a circa € 14. Nel procedere con il profilo mi viene chiesto di autorizzare l'abbonamento per un anno a € 20, cosa che no... もっと見る
企業が回答しました
Die App ist unübersichtlich und deshalb habe ich statt einer wöchentlichen Probe ein Monatsabonnement für 38,95€ abgeschlossen. Ich habe dem App-Betreiber mitgeteilt, dass ich die App gar nicht genu... もっと見る
企業が回答しました
企業情報
当該企業による記述
Since its creation, FastEasy has been on a mission to make intermittent fasting accessible and effective for everyone, regardless of age, lifestyle, or fitness level. Our goal is to empower individuals to achieve their health and weight loss goals through structured fasting practices that promote long-term well-being. We believe that healthy habits should be simple, inclusive, and adaptable. By providing personalized fasting plans, convenient tracking tools, and expert insights, FastEasy strives to eliminate barriers and make the benefits of intermittent fasting available to all.
連絡先
Karaiskaki 13, 3032, Limassol, キプロス
- https://contact-us.welltech.com/fasteasy.html?source=trustpilot
- fasteasy.io
2.6
期待以下
3388件のレビュー
ネガティブなレビューの 93％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
DISGUSTING SERVICE AND STOLING MONEY…
DISGUSTING SERVICE AND STOLING MONEY WITHOUT PERMISION.
I didn't sign up for a monthly subscription but they took £38.99 from my account without permission. Customer service said they couldn't refund the money. So how could you take this and not ask or inform me about the subscription? IT'S NOT LEGAL! REFUND ME MY MONEY!
2025年2月15日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Wioleta!
Thank you for taking the time to share your feedback with us.
We're sorry to hear there was a misunderstanding with our payment terms and your plan's auto-renewal. We take all your feedback on board.
We'll be sending you an email from support@fasteasy.io so that we can investigate the issue further – please keep an eye on your inbox.
– FastEasy Team
Servizio allucinante
Attenzione alla truffa, dal 07 Gennaio ho attivato annuale, ho chiesto il rimborso subito dopo.. nulla nessuno risponde.. 3 mail inviate ed aperta contestazione PayPal a casa mia si chiama truffa..state dunque attenti!
2025年1月7日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Barbara!
Thank you for taking the time to share your feedback with us.
We're sorry to hear there was a misunderstanding with our payment terms.
We'll be sending you an email so that we can investigate the issue further – please keep an eye on your inbox.
– FastEasy Team
Shocking
Shocking! Really bad to log 😞 into - wants you to reset your password all the time but then does not let yo log back into the site
2025年2月14日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hello, Joedy!
Thank you for sharing your feedback – I’m sorry to hear that you’re having issues with the app.
So I can get to the bottom of this, could you please provide me with more details by contacting us via robert.support@fasteasy.io with the subject line "TP review"?
Thanks for your patience with us.
– Robert, FastEasy
I bought a one off purchase for £14.99
I bought a one off purchase for £14.99. Several weeks later this company stole a further £38.99 which is apparently an automatic subscription payment. I DID NOT BUY A SUBSCRIPTION, Please cancel and refund second payment of £38.99.
2025年2月12日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Tony!
I’m really sorry to hear about your experience. We've reached out to you via email from support@fasteasy.io to address your concerns.
Please check your inbox (and spam folder) for our response, so we can get things sorted for you as quickly as possible.
If you haven’t received our email or need further assistance, please let me know.
Thank you for your patience and understanding.
– FastEasy Team
Attention Arnaque
Attention cette application est payante. C’est une grosse arnaque. Méfiez-vous et n’y allez pas.
2025年2月11日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Michel!
Thank you for reaching out. I'm sorry to hear there's been some confusion with the billing process in our app.
We don't currently offer free trials, but we do offer reduced introductory costs on some plans. I apologize if this wasn't clear, and we're working to improve our customer's experience with the app.
If you need any help, please send me an email at robert.support@fasteasy.io with the subject line "TP review."
– Robert, FastEasy
Abbonamento: le verità nascoste?
Ho aderito ad una vostra iniziativa che prevedeva l'abbonamento di un mese, a circa € 14. Nel procedere con il profilo mi viene chiesto di autorizzare l'abbonamento per un anno a € 20, cosa che non intendo fare, perlomeno in questo momento. Poiché ho autorizzato il pagamento di 14 euro per un mese, vorrei che questa mia volontà venisse rispettata dandomi la possibilità di ricevere o entrare nel mio profilo per vedere la dieta da seguire. Qualora ciò non fosse possibile, prego restituire immediatamente la somma autorizzata. Attendo una vostra spiegazione. Grazie
2025年2月11日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hello, Roberta!
Thank you for sharing your feedback – I’m sorry to hear that you’re having issues with the app.
So I can get to the bottom of this, could you please provide me with more details by contacting us via robert.support@fasteasy.io with the subject line "TP review"?
Thanks for your patience with us.
– Robert, FastEasy
FastEasy: Intermittent Fasting からの回答
Hello, Karin!
Thank you for sharing your feedback – I’m sorry to hear that the app didn't meet your expectations.
So I can get to the bottom of this, could you please provide me with more details by contacting us via robert.support@fasteasy.io with the subject line "TP review"?
Thanks for your patience with us.
– Robert, FastEasy
This is a real scam and should be…
This is a real scam and should be avoided at all costs
2025年2月6日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Chris!
I’m really sorry to hear about your experience. We've reached out to you via email to address your concerns.
Please check your inbox (and spam folder) for our response, so we can get things sorted for you as quickly as possible.
If you haven’t received our email or need further assistance, please let me know.
Thank you for your patience and understanding.
– FastEasy Team
Purtroppo sono diabetica
Purtroppo sono diabetica. La vostra dieta non la posso fare. Come faccio per stornare l'iscrizione?
2025年2月6日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Giulia!
Thanks for reaching out! We're sorry to hear about your health issues.
To cancel, you'll need to open your app and navigate to Profile > Manage Subscription, where you can find the option to cancel. If you have any trouble with this, feel free to email me at robert.support@fasteasy.io with the subject line "TP review", and I'll get this sorted for you.
– Robert, FastEasy
C est une honte cette entreprise…
C est une honte cette entreprise Fasteasy Je souhaite me désabonner et Fasteasy ne retrouve pas mon compte On ne reconnaît ni mon nom ni mon adresse mail MAIS on connaît mon compte bancaire!!! Et on continue de prélever malgré ma demande d annulation
Fasteasy demande de régler le problème —-avec Apple ce qui n est pas possible car je n ai pas payé avec Apple
-d arrêter l abonnement sur l application Par correction j ai supprimé l application quand j ai résilié
Ce serait tellement simple et correct que Fasteasy annule mon abonnement
J attends ce geste
2025年2月5日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Marie!
I’m really sorry to hear about your experience. We've reached out to you via email to address your concerns.
If you need further assistance, please let me know.
Thank you for your patience and understanding.
– Robert, FastEasy
Helps me stay focused on my goals and…
Helps me stay focused on my goals and on track.
2025年2月3日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hello, Matthew!
Thank you for your kind words!
We're really glad that you're enjoying our app. If you have any questions along the way, please feel free to contact me. Let's do this!
– Robert, FastEasy
Bonifico NON AUTORIZZATO
Avete messo in pagamento l’importo di 66,65 euro senza la mia rigirata e autorizzazione.
E’ una truffa !!!
Attenzione se non fosse così dovete fare il ristorno.
Massimo Moretto
2025年2月2日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Massimo!
Thank you for taking the time to share your feedback with me.
We're really sorry to hear you've had some problems with unexpected charges.
We'll be sending you an email so that we can investigate the issue further – please keep an eye on your inbox and we'll get this sorted as soon as we can.
– FastEasy Team
This company is a total scam
This company is a total scam, I did not sign up and they deduct $38.95 ever month. Its not possible to get a refund.
Their response is another AI generated one. Like their contact responses. Beware this is a total scam.
2024年12月27日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hello, Brad!
I’m sorry that there has been some confusion with your plan's auto-renewal and payment – I understand how frustrating this must be.
Our subscriptions auto-renew by default so that our users don't need to worry about manually updating their plans, but I see that there was a misunderstanding here.
If there’s anything else I can help with, please reach out to our support team.
– FastEasy Team
Unsafe
First, there is no way to inform them of issues you may have that may affect fasting, like diabetes. They take NOTHING into account. They wanted to start by charging me $1 per day for 7 months. Never join this rip-off UNSAFE company.
2025年2月1日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hello, Carol!
Thank you for sharing your feedback – I’m sorry to hear that the app didn't meet your expectations.
So we can get to the bottom of this, could you please provide us with more details by contacting us via robert.support@fasteasy.io with the subject line "TP review"?
Thanks for your patience with us.
– Robert, FastEasy Team
As already described
As already described: I bought a one off purchase for £14.99. Several weeks later this company stole a further £38.99 which is apparently an automatic subscriotion payment. I DID NOT BUY A SUBSCRIPTION, you are dishonest people.
2025年2月1日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Carol!
I’m really sorry to hear about your experience. We've reached out to you via email to address your concerns.
Please check your inbox (and spam folder) for our response, so we can get things sorted for you as quickly as possible.
If you haven’t received our email or need further assistance, please let us know.
Thank you for your patience and understanding.
– Robert, FastEasy Team
FastEasy: Intermittent Fasting からの回答
Hello, Dave!
Thank you for your kind words!
We're really glad that you're enjoying our app. If you have any questions along the way, please feel free to contact me. Let's do this!
– Robert, FastEasy Team
FastEasy: Intermittent Fasting からの回答
Hello, Tanda!
Thank you for your kind words!
We're really glad that you're enjoying our app. If you have any questions along the way, please feel free to contact us. Let's do this!
– FastEasy Team
TOTALE ESCROQUERIE
Cela fait des mois que cette entreprise me prélève plus de 38€ par mois sans consentement suite à un abonnement impossible à résilier malgré mes tentatives
J'essaye de contacter le support mais sans réponse
Enorme arnaque
A fuir absolument
Je vais devoir faire opposition a ma carte bleue si je ne trouve pas d'autre issue ! une HONTE
2025年1月29日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Anne!
Thank you for sharing your feedback with us. We’re sorry you’ve had a negative experience with your plan’s auto-renewal.
We'll be sending you an email so that we can investigate the issue further – please keep an eye on your inbox.
– FastEasy Team
ABSOLUTE LIARS!!!! THEY RIP YOU OFF
ABSOLUTE RUBBISH ARE YOU TRANSPARENT. ut was never explained at all that multiple increased amounts would be taken from my account when i paid for a 3 month plan. absolute rubbish so DONT LIE!!!
***MISUNDERSTANDING****
so thats the reason why your reviews are littered with unauthorised INCREASED payments, with a huge variance in consistency. take away the fake reviews, and you are left with a TRANSPARENT IMAGE of your company and its intentions.
2024年12月20日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hello!
I’m really sorry for the confusion with your plan’s auto-renewal and payment – I understand how frustrating this can be.
Our subscriptions renew automatically by default to make it easier for our users, so they don’t have to manually update their plans each time. But I see that there was some misunderstanding here.
If you need any further help, please contact our support team.
– FastEasy Team
UNA VERA TRUFA
LE DO UNA STELLA PERCHE DEVO DARE QUALQUNA PER SCRIVERE UNA RECENSIONE ATENZIONEEEEEEEE E UNA TRUFA, SENZA IL MIO CONSENTIMENTO HANNO PRESO SOLDI DE LA MIA CARTA, PRIMA 14.99 IL 27/12/2024 E ADESSO 38.99 NON SO NEMENO QUI SONO O QUE FANNO, QUINDI ATENZIONEEEEEE!!
2025年1月28日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Vicky,
We're really sorry to hear you've had some problems with unexpected charges – we understand this is far from ideal.
We're committed to resolving the issue for you. Please drop us an email at robert.support@fasteasy.io with the subject line "TP review", so we can investigate things further.
Thanks for your understanding and patience.
– FastEasy Team
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