Para nós consumidores, esta cobrança mensal indevida no cartão de crédito, não passa de um golpe, porque quando visitamos o site diz que é gratuito, nada fala sobre cobranças, a não ser que a pessoa... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
Frechheit und nur Betrug und Abzocke! Heute einfach mal 38,99€ abgebucht ohne dass irgendwelche Leistungen erfolgt sind!!! Sollte ich bis 28.2. keine Bestätigung erhalten,dass ich abgemeldet bin, wer... もっと見る
企業が回答しました
Ho aderito ad una vostra iniziativa che prevedeva l'abbonamento di un mese, a circa € 14. Nel procedere con il profilo mi viene chiesto di autorizzare l'abbonamento per un anno a € 20, cosa che no... もっと見る
企業が回答しました
Die App ist unübersichtlich und deshalb habe ich statt einer wöchentlichen Probe ein Monatsabonnement für 38,95€ abgeschlossen. Ich habe dem App-Betreiber mitgeteilt, dass ich die App gar nicht genu... もっと見る
企業が回答しました
企業情報
当該企業による記述
Since its creation, FastEasy has been on a mission to make intermittent fasting accessible and effective for everyone, regardless of age, lifestyle, or fitness level. Our goal is to empower individuals to achieve their health and weight loss goals through structured fasting practices that promote long-term well-being. We believe that healthy habits should be simple, inclusive, and adaptable. By providing personalized fasting plans, convenient tracking tools, and expert insights, FastEasy strives to eliminate barriers and make the benefits of intermittent fasting available to all.
連絡先
Karaiskaki 13, 3032, Limassol, キプロス
- https://contact-us.welltech.com/fasteasy.html?source=trustpilot
- fasteasy.io
2.6
期待以下
3388件のレビュー
ネガティブなレビューの 93％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Une arnaque à l’abonnement fantôme
Ce site est une arnaque qui vous abonne à votre insu à un programme mensuel de 39,98€ plus les frais de 2€05 car situé aux Émirats Arabe Unis .
Le soit disant essai se transforme en abonnement sans aucun signalement .Je n’ai jamais reçu aucun programme m’indiquant que j’étais abonné, je n’ai installé aucune application etc…
Ma banque refuse de me rembourser considérant que je n’ai pas résilier le contrat que je n’ai jamais signé !!!
Site fantôme à fuir
2025年3月13日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hello, Noelle,
We’re sorry for any confusion regarding your plan’s auto-renewal and payment—we understand how this can be frustrating.
By default, subscriptions renew automatically to save users from manually updating their plans. However, it seems there was a misunderstanding in this case.
To resolve this promptly, please reach out to me at robert.support@fasteasy.io with the subject line "TP review". I’ll verify your subscription details and address the issue to ensure everything is sorted out for you.
Thank you for your patience – I'm here to help!
Best regards,
FastEasy Team
The importance of a healthy diet and exercise
There is a lot of information on what to eat and the effects of a healthy diet . The variety of foods choices is very nice so meals don’t get boring also the exercises help yo target problem areas
2025年3月13日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Marie!
Thank you so much for your feedback – it means a lot.
I'm thrilled to hear that you’re having a great experience with the app. If you have any questions or need further assistance, please don’t hesitate to reach out at me robert.support@fasteasy.io with the subject line "TP review". I'm here to support you – you've got this!
Kind regards,
FastEasy Team
I have never used this company except…to look at it.
I have never used this company except to look at it in passing I have never subscribed but money is being taken from my card. This is criminal there are 7-payments been taken out without authority
2025年3月12日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hello, Audrey. Thank you for the feedback. We’re truly concerned to hear about the unauthorized payments from your card. Your feedback is crucial for us to address such issues. Please contact me directly at robert.support@fasteasy.io with the subject line "TP review" so I can investigate this matter further. Thank you for bringing this to our attention. Best regards, Robert, FastEasy
Ik zou 6 liter water moeten drinken per…
Ik zou 6 liter water moeten drinken per dag kreeg ik als berichtje!! Een gevaarlijke app
2025年3月12日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hello, Diana!
Thank you for sharing your feedback – I’m sorry to hear that you’re having issues with the app.
So I can get to the bottom of this, could you please provide me with more details by contacting us via robert.support@fasteasy.io with the subject line "TP review"?
Thanks for your patience with us.
– Robert, FastEasy
Ripped off
Ripped off! I thought I was just doing the trial. It really didn't suit me. But then I got billed for the next month with notification too late to cancel.
2025年3月12日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hello, Cyndor!
I’m really sorry for the confusion with your plan’s auto-renewal and payment – I understand how frustrating this can be.
Our subscriptions renew automatically by default to make it easier for our users, so they don’t have to manually update their plans each time. But I see that there was some misunderstanding here.
Please contact me directly at robert.support@fasteasy.io with the subject line "TP review". Once I receive your email, I’ll verify your subscription details and look into your issue.
Thank you for bringing this to our attention, and I'm here to help!
– Robert, FastEasy
Esperienza negativaHo letto molte recensioni in cui si…
Ho letto molte recensioni in cui si parla di truffa…anche io mi sento truffata perché mi hanno tolto 38,99€ senza chiedermi l’autorizzazione e ad oggi senza inviarmi fattura. Dopo parecchie mail sono riuscita a interrompere un abbonamento (che non ho mai fatto) ma i soldi non li rivedrò più.
Fate attenzione
2025年3月8日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Marisa, Thank you for reaching out! We’re sorry you’ve had a negative experience with our product. We truly appreciate you sharing your concerns and will take your feedback seriously as we work on improving. If you need further assistance, feel free to reach out to us. – FastEasy Team
Arnaque et escrocs
C'est une grosse arnaque et en plus, quand vous voulez vous désabonner, ils vous disent oui et ils continuent à vous prélever. De vrais escrocs !!!
2024年4月7日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Sanchez!
Thank you for taking the time to share your feedback with me.
I'm sorry to hear there were issues with the cancellation. We take all your feedback on board, and I'd like to make things right.
I'll be sending you an email so that I can investigate the issue further – please keep an eye on your inbox and I'll get this sorted as soon as I can.
– Robert, FastEasy
I never subscribed to this app,money…
I never subscribed to this app,money was taken out of my account without my permission and I have been charged for two months ,when I requested the return of my money I just received an automatic response stating I can use the app for free for a year,at first I thought my kid had bought an online game but that's not the case. I have cancelled my credit card and ordered a new one ,this is daylight robbery,by the way im in perfect health and weight so I would never have been interested in this scam.
2025年2月28日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Garrett!
We’re sorry you’ve had a negative experience with our product. We want to clarify that all purchases and subscriptions through our app require explicit approval from the user before any transaction is completed. We understand how frustrating this situation must be, and we take matters like this very seriously as we work to improve.
If you need any further assistance, please don’t hesitate to reach out to us.
– Robert, FastEasy
I believe the app is OK to use but the price
I believe the app is OK to use but delivers little.
Price wise very expensive after exchange rates -purchased for a month after that in the bin it goes
2025年3月3日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hello, Greg!
Thanks for taking the time to share your thoughts on the price with us.
Your feedback helps us grow and improve – and we really appreciate it. If I can help any further, please drop me an email at robert.support@fasteasy.io with the subject line "TP review".
– Robert, FastEasy
Keeps Me on Track
I like that it reminds me everyday to stay on track by utilizing the timers, the tips, the statistics and insights. I really enjoy this app because it keeps me motivated.
2025年2月27日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi!
Thank you so much for your feedback – it means a lot.
I'm thrilled to hear that you’re having a great experience with the app. If you have any questions or need further assistance, please don’t hesitate to reach out. I'm here to support you – you've got this!
– Robert, FastEasy
J’ai d’abord consulté les avis..
J’ai d’abord consulté les avis... quand les gens critiquent la réponse est en anglais... quant ils félicitent (très rare...) la réponse est en Français !!! Ça pue vraiment la grosse arnaque... A fuir !!!
2025年2月25日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Jean,
We’re sorry you’ve got such a negative impression about us. We truly appreciate you sharing your concerns and will take your feedback seriously as we work on improving.
If you need further assistance, feel free to reach out to me at robert.support@fasteasy.io with the subject line "TP review."
– Robert, FastEasy
After you make your first payment to…
After you make your first payment to them you should cancel your credit card otherwise they going stolen your money without your permission.
I sent two emails and asked them to give my money back, but it’s not part of their policy.
2025年2月11日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hello, Luisa!
I’m really sorry for the confusion with your plan’s auto-renewal and payment – I understand how frustrating this can be.
Our subscriptions renew automatically by default to make it easier for our users, so they don’t have to manually update their plans each time. But I see that there was some misunderstanding here.
If there’s anything else I can help with, please reach out to us.
– Robert, FastEasy
Nightmare
Nightmare
I paid £ 25.99 for a subscription, went to register and it tells me there is no subscription .. trying to make me pay again
No way of contacting anyone
2025年2月24日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hello, Claire,
Thank you for your feedback, and I'm sorry for the issues you're having with access to the app.
If you already created an account, please make sure you click on the "I already have an account" button once you open the app. After that, you should be able to log in with your credentials.
If the problem is still there, please reach out to me at robert.support@fasteasy.io with the subject line "TP review" and I’ll help you figure it out.
– Robert, FastEasy
ATTENTION DANGER ARNAQUE Bonjour sans…
ATTENTION DANGER ARNAQUE Bonjour sans m'être connectée sur ce site je me retrouve prélevée d'un montant d'une cinquantaine d'euros sur mon compte qu'ils ne veulent pas me rembourser et en plus un abonnement renouvelable je ne sais même pas à quoi cela correspond cc
2025年2月23日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Catherine,
I’m really sorry to hear about your frustration. All of our policies, terms, and billing information are clearly displayed before any purchase is made, so our customers always have full visibility before committing to anything.
I completely understand that this situation has been upsetting. However, we strive to be transparent with all of our charges and terms to avoid any confusion.
If you have any questions, please contact our support team.
– FastEasy Team
I gave one star because it won't let me…
I gave one star because it won't let me post unless I give a minimum of one!!
DO NOT USE THIS COMPANY I joined through the advert and payed a 3 month subscription up front. Since then the website doesn't recognise my email or password and when I ask to renew the password no email is sent to me. I've been trying all day and nothing. My money is gone from my account and I can't even get on the app. Daylight robbery. AVOID
2025年2月23日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hello, Patricia,
We appreciate you taking the time to let us know about your experience and are sorry that it hasn’t been a positive one. We're dedicated to providing helpful and meaningful support, so it's important that we hear about it and make sure your concerns are addressed. We’ll be in touch shortly via email to go over everything and offer further assistance.
– FastEasy Team
Do NOT use the app
I do not use this app at all but did download it and signed up for a free trial. There was absolutely no mention of payments to be taken as I am very vigilant with cancelling subscriptions. 3 months later, they took £66 out of my account. I emailed the company and asked for a refund as I cannot afford this amount coming out of my account. I was told there was nothing they could do and refused to refund. I explained I’ve never used it and do NOT want 3 more months. They offered no refund again but a year’s subscription. Not helpful at all!
2025年2月1日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Heather!
I’m really sorry to hear about your experience. We've reached out to you via email with a resolution.
Please check your inbox (and spam folder) for our response.
If you haven’t received our email or need further assistance, please let me know.
Thank you for your patience and understanding.
– FastEasy Team
Catastrophique
Catastrophique : tous les échanges se font en anglais : fuyez ! Le guide et les recettes sont en anglais et les retours de mes réclamations également ! Ils prennent l’argent, c’est tout !
2025年2月22日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Christelle!
We appreciate your thoughts on the app.
We're always looking for ways to improve, and I'll take your feedback to the team! If I can help with anything else, please reach out to our support team.
– FastEasy Team
Vorsicht ist reine Abzocke
Frechheit und nur Betrug und Abzocke! Heute einfach mal 38,99€ abgebucht ohne dass irgendwelche Leistungen erfolgt sind!!! Sollte ich bis 28.2. keine Bestätigung erhalten,dass ich abgemeldet bin, werden sich meine Anwälte mit dieser Sache beschäftigen!!!
Mit freundlichen Grüßen Michael Kammerer und bitte fallt nicht auf diese fiese Masche rein!Niemals hier irgend etwas abschließen!
2025年2月21日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Michael,
I'm really sorry you've been having trouble with payments. We take this situation seriously, and understand how frustrating unexpected charges can be.
So I can get this fixed, please send me an email on robert.support@fasteasy.io with the subject line "TP review", and I will look into it for you.
– Robert, FastEasy
So eine absolute Frechheit / Überarbeitet
So eine absolute Frechheit, eine absolute Abzocke.
Es wird ein Abonnement für den nächsten Monat automatisch über 38,99 € abgeschlossen und auch dann abgebucht! Man kann nichts dagegen tun! Ich kann dieses unseriöse Unternehmen nicht weiterempfehlen. Lasst einfach die Finger davon, ihr werdet hier wirklich betrogen! Zuerst wird man mit einem Lockangebot ins Boot geholt und danach ganz schnell ohne etwas zu ahnen, wird nochmals ein sehr hoher Betrag abgebucht. Passt also auf, Ihr braucht es nicht versuchen. Ach, die App ist die absolute Katastrophe, so schlecht aufgebaut und total unrealistisch. Denk an meine Worte und fallt nicht drauf rein.
Nach dieser Bewertung hat sich ein Mitarbeiter darum gekümmert und alles in Ordnung gebracht!!
Der Support arbeitet professionell, dafür 5 Sterne!
2025年2月20日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hello, Thomas!
I’m really sorry for the confusion with your plan’s auto-renewal and payment – I understand how frustrating this can be.
Our subscriptions renew automatically by default to make it easier for our users, so they don’t have to manually update their plans each time. But I see that there was some misunderstanding here.
Please contact me directly at robert.support@fasteasy.io with the subject line "TP review." Once I receive your email, I’ll verify your subscription details and look into your issue.
– Robert, FastEasy
E' una truffa
Purtroppo ho autorizzato il pagamento per una piccola cifra tramite PayPal e subito hanno preso più euro con la scusa che pagavo un abbonamento.
E' una truffa.
State alla larga e fatelo sapere ad amici e conoscenti.
Grazie a PayPal mi hanno subito restituito quanto si erano presi.
2025年2月17日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Giuseppe!
I’m really sorry to hear about your experience. We've reached out to you via email with a resolution.
Please check your inbox (and spam folder) for our response, so we can get things sorted for you as quickly as possible.
If you haven’t received our email or need further assistance, please let me know.
Thank you for your patience and understanding.
– FastEasy Team
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