Para nós consumidores, esta cobrança mensal indevida no cartão de crédito, não passa de um golpe, porque quando visitamos o site diz que é gratuito, nada fala sobre cobranças, a não ser que a pessoa... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Frechheit und nur Betrug und Abzocke! Heute einfach mal 38,99€ abgebucht ohne dass irgendwelche Leistungen erfolgt sind!!! Sollte ich bis 28.2. keine Bestätigung erhalten,dass ich abgemeldet bin, wer... もっと見る
企業が回答しました
Ho aderito ad una vostra iniziativa che prevedeva l'abbonamento di un mese, a circa € 14. Nel procedere con il profilo mi viene chiesto di autorizzare l'abbonamento per un anno a € 20, cosa che no... もっと見る
企業が回答しました
Die App ist unübersichtlich und deshalb habe ich statt einer wöchentlichen Probe ein Monatsabonnement für 38,95€ abgeschlossen. Ich habe dem App-Betreiber mitgeteilt, dass ich die App gar nicht genu... もっと見る
企業が回答しました
企業情報
当該企業による記述
Since its creation, FastEasy has been on a mission to make intermittent fasting accessible and effective for everyone, regardless of age, lifestyle, or fitness level. Our goal is to empower individuals to achieve their health and weight loss goals through structured fasting practices that promote long-term well-being. We believe that healthy habits should be simple, inclusive, and adaptable. By providing personalized fasting plans, convenient tracking tools, and expert insights, FastEasy strives to eliminate barriers and make the benefits of intermittent fasting available to all.
連絡先
Karaiskaki 13, 3032, Limassol, キプロス
- https://contact-us.welltech.com/fasteasy.html?source=trustpilot
- fasteasy.io
2.6
期待以下
3388件のレビュー
ネガティブなレビューの 93％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Cette application n’est pas très utile…
J’ai essayé cette application durant une semaine, elle donne pas mal de conseils. Mais j’avoue ne pas être intéressé, contenu du coût mensuel.
2024年12月31日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Bernard!
Thank you for sharing your feedback with us. We’re sorry you’ve had a negative experience with your plan’s auto-renewal.
While we try to be as transparent as possible, we appreciate your feedback that the subscription information could be clearer, and we're actively working on addressing this with our product team.
If there’s anything else we can help with, please reach out to robert.support@fasteasy.io with the subject line "TP review".
Best regards,
FastEasy Team
Total scam
Total scam - amounts are not advertised in local currency as claimed - all are on US$. And for some reason, with no explanation - I was charged two & a half times as much for the second month. Stay away from this company - anyone can avoid eating during the night … for free. Charging $65/month for reminders to drink water is disgraceful
2024年12月31日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Heather!
Thank you for sharing your feedback with us. We’re sorry you’ve had a negative experience with your plan’s auto-renewal.
While we try to be as transparent as possible, we appreciate your feedback that the subscription information could be clearer, and we're actively working on addressing this with our product team.
If there’s anything else we can help with, please reach out to robert.support@fasteasy.io with the subject line "TP review".
Best regards,
FastEasy Team
Emailed them to cancel months ago but…
Emailed them to cancel months ago but no response and they keep on charging
2024年12月30日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hello, Eliezer!
We're sorry you've had trouble trying to cancel your subscription.
You'll need to open your app and navigate to Profile > Manage Subscription, where you can find the option to cancel.
If you have any trouble with this, feel free to email us at robert.support@fasteasy.io with the subject line "TP review", and we'll get this sorted for you.
Best regards,
FastEasy Team
Its doesn’t really help anything and…
Its doesn’t really help anything and they have changed my 1 week plan to 1 month automatically which i m very upset i was in holiday and they deducted money from account which they can’t refund now
2024年11月30日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi!
I’m really sorry to hear about your experience. We've reached out to you via email from support@fasteasy.io to address your concerns.
Please check your inbox (and spam folder) for our response, so we can get things sorted for you as quickly as possible.
If you haven’t received our email or need further assistance, please let us know.
Thank you for your patience and understanding.
Best regards,
FastEasy Team
No weight lost and I was not informed…
No weight lost and I was not informed that payment would be taken and when I queried this I cancelled that day they would not refund my money but I was offered a cheaper price than what they took out the bank not impressed. As I am a pensioner I could have done with this money for food and heating I did not know I had signed up for money just to be taken from my account.surely this is fraud.
2024年12月24日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Agnes!
I’m really sorry to hear about your experience. We've reached out to you via email from support@fasteasy.io to address your concerns.
Please check your inbox (and spam folder) for our response, so we can get things sorted for you as quickly as possible.
If you haven’t received our email or need further assistance, please let us know.
Thank you for your patience and understanding.
Best regards,
FastEasy Team
Attention Arnaque Arnaque Arnaque...
Attention Arnaque Arnaque Arnaque...
L'appli procède à des prélèvements sans autorisation...
Ne renseignez pas de coordonnées bancaire.
2024年12月28日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Loic!
Thanks for reaching out. We're really sorry that your experience wasn't up to scratch.
Your feedback is extremely valuable, and we'd like to resolve the issues. Please get in touch with us directly at robert.support@fasteasy.io with the subject line "TP review" and we'll look into this further for you.
Best regards,
FastEasy Team
Whatever you do stay away from this…
Whatever you do stay away from this company! I purchased a 3 month offer for FastEasy, which was just a one off payment £25.99 for 3 months
The app was useless to me, unbeknown to be they had set up a continuation without me knowing, which they automatically do for you, so you don’t miss out!! Basically so they rob you of the money, £66.65 which I have not given permission for them to take, was taken last night, I went in to my subscriptions I haven’t approved for them to just take this off my card. Please beware that this company robs you of your money!! Fraudulent taking your money out of your account
2024年12月28日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hello, Katy!
I’m sorry that there has been some confusion with your plan's auto-renewal and payment – I appreciate how frustrating this must be.
Our subscriptions auto renew by default so that our users don't need to worry about manually updating their plans, but we appreciate that there was a misunderstanding here.
So we can get this sorted as soon as possible, please contact us directly via robert.support@fasteasy.io with the subject line "TP review". We’ll look into your concerns and work to resolve them promptly.
Thank you for bringing this to our attention.
Kind regards,
Fast Easy Team
I have tried many diets unsuccessfully…
I have tried many diets unsuccessfully probably the most successful was Ozempic however unfortunately it was withdrawn from the weight loss market due to shortage.
By chance I came across Fast & Easy and thought here goes another fad, however I soon found out my new found coach was the clock on my phone telling me when I could eat. I found that I could not have that quick nibble through the day and pretend it didn't happen as the clock was saying wait another hour or so.
Initially it seemed very daunting to go 18 hours without food however I soon adapted and sometimes go a further hour or two. How many times have you heard " overweight is only due to what you put in your mouth" well Fast & Easy certainly stops you grazing through the day.
I have only been using Fast & Easy for a month and to date have lost 5kilos (11 pounds ).
Happy Dieting
Jim Green
2024年12月22日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hello, Jim!
Thank you so much for your positive feedback!
We're so happy to hear that you’re enjoying the app. If you have any questions as you continue, please don’t hesitate to reach out.
– FastEasy Team
continued to take payments after I cancelled
I used fasteasy for a while but then wanted to cancel. They make it impossible to cancel using the app so I contacted support who confirmed my account was cancelled. It also says cancelled in my account settings. But they have continued to take a payments from me every quarter automatically with no way to stop the payments. Please do not use them unless you are prepared to continue to pay forever.
2024年12月21日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi!
I’m really sorry to hear about your experience. We've reached out to you via email to address your concerns.
Please check your inbox (and spam folder) for our response, so we can get things sorted for you as quickly as possible.
If you haven’t received our email or need further assistance, please let us know.
Thank you for your patience and understanding.
– FastEasy Team
I’ve been empowered by your fasting…
I’ve been empowered by your fasting diet 10kg lost so far it’s taught me a great deal about food intake. I must thank your company for all my efforts
2024年12月21日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hello, Bruce!
Thank you so much for your feedback!
We’re thrilled to hear you're enjoying the app. We'd love to hear more about your experience and how we can make it even better for you.
Please share details about your experience by reaching out to me via email at robert.support@fasteasy.io with the subject line "TP review". I can't wait to hear from you!
– FastEasy Team
Trop compliqué à mettre en pratique. Je n'ai rien compris à votre système.
J'ai tenté de démarrer votre système, sans succès...
2024年12月18日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Michel!
Thank you for taking the time to share your feedback with us.
I’m really sorry to hear about the issues you’ve experienced. To help us investigate this, could you please contact us directly via robert.support@fasteasy.io with the subject line "TP review"?
We’ll make sure we get this sorted for you as quickly as possible.
– FastEasy Team
Aucun remboursement malgré mes…
Aucun remboursement malgré mes multiples demandes, obligé de changer de carte bancaire
2024年1月19日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Maria!
Thank you for reaching out.
We're sorry that your experience with us didn't match your expectations. We really value your feedback, as it shows us what we can improve.
If you need any further help, please contact our support team.
– FastEasy Team
Estafa completa
Para quienes como y buscan una respuesta real, ellos en su pagina ofrecen un reembolso, basado en su política, la cual transcribo a la letra para su conocimiento.
"Usted acepta que la Compra es definitiva, que no reembolsaremos ninguna transacción una vez realizada y que la Compra no se puede cancelar"
Por lo tanto es una estafa en toda regla, por que prometen devolver... basado en una expresion en la que te dicen claramente, que jamas te devolveran nada.
2024年12月19日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Guillermo!
Sorry to hear that our app didn't meet your expectations. It seems there was some confusion about our Refund Policy, which is always available to review before making a purchase. We truly appreciate your feedback, as it helps us improve. If there's anything we can do to assist you, please don't hesitate to contact our support team.
– FastEast Team
Se ptruffatorirovate a prelevare ancora soldi dal…
Se provate a prelevare ancora soldi dal mio conto vi denuncio e vi faccio chiudere.
Siete tutti dei delinquenti ladri.
Ho provveduto a fare denuncia alla codacons, ho già disdetto il contratto. Ora basta!!!
Schifo non ci cadere truffa
2024年12月18日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Michela,
We're really sorry to hear you've had some problems with unexpected charges – we understand this is far from ideal.
We're committed to resolving the issue for you. Please drop us an email at robert.support@fasteasy.io with the subject line "TP review", so we can investigate things further.
Thanks for your understanding and patience.
– FastEasy Team
Ineffective app and poor customer service: I do not recommend
Hello, this is a terrible app, it doesn't work properly and doesn't deliver any results. I do not recommend it. I spoke with their customer service, and the treatment was very poor. They are rude, and all they care about is taking money from users. If you're looking for a real solution, look for other options, because this app won't help you at all. Don't waste your time or money here. I do not recommend it to anyone!
2024年12月17日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Aneta,
Thank you for your feedback, and we're sorry to hear about your experience. We strive to improve and provide the best service possible, so we take your concerns seriously.
If you need any further help, please contact our support team.
– FastEasy Team
Je suis extrêmement mécontente de cette…
Je suis extrêmement mécontente de cette application j'ai été prélevé sans accord, j'attends une réponse et un remboursement, j'ai due prévenir ma banque pour stopper les prélèvements.
2024年12月16日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi there,
Making sure you're happy is what we're all about, and we're here to help with any problems you're having.
To get things sorted out as quickly as possible, could you send us an email at robert.support@fasteasy.io?
Your thoughts and feedback mean a lot to us – they help us improve daily.
Best regards,
FastEasy Team
Pessoal corram desse aplicativo
Pessoal corram desse aplicativ, é só uma forma de tomar dinheiro nosso.
Eles cobram sem contratar, para cancelar é difícil, e depois que cancela continuam cobrando. Cuidado com esse aplicativo.
2024年12月11日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hello, Rilene!
We're sorry you've had trouble trying to cancel your subscription.
You'll need to open your app and navigate to Profile > Manage Subscription, where you can find the option to cancel. If you have any trouble with this, feel free to email us at robert.support@fasteasy.io with the subject line "TP review", and we'll get this sorted for you.
Best regards,
FastEasy Team
No início há incentivo em responder…
No início há incentivo em responder perguntas com relação a saúde, como se fosse gratuito, prometem enviar uma avaliação. Sendo que ao recebê-la só temos direito ao uso, depois de assinar o serviço, que é um valor bem alto.
2024年10月23日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hello, Rafaele!
Thank you for your feedback.
We apologize for any confusion about the billing process in our app. We don't offer free plan options at the moment – we’re sorry if this wasn’t clear, and we’re working to improve the app experience.
Please contact us at robert.support@fasteasy.io with the subject line "TP review"where we can help look into your concerns further.
Best regards,
FastEasy Team
unclear instructions and expensive meat suggestiosn …
i bought the app for £ 15 or £ 15.95 today.
i went to the first recipe and it was for 300 grams of veal. for 1 person?? i emailed. referred to the Q&A.
also veal is not available i thought. i googled it and it is very expensive but available in the UK.
as i could not find the answers to my queries i cancelled. they turn out to be tenacious in spite of me pointing out the 14 day cool off period in the UK. they cancelled as per my request but not refunding the payment. tiresome, wish i had stayed clear.
2024年12月14日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi there,
Making sure you're happy is what we're all about, and we're here to help with any problems you're having.
To get things sorted out as quickly as possible, could you send us an email at robert.support@fasteasy.io with the subject line "TP review"?
Your thoughts and feedback mean a lot to us – they help us improve daily.
Kind regards,
FastEasy Team
When I started fasting at age 17 I…
When I started fasting at age 17 I experienced hunger pangs at first but, as I turned 18 I am learning to fast safely without starvation.
2024年11月15日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hello, Madeleine,
We really appreciate your kind words!
It’s wonderful to hear how well the app is working for you. I’d love to learn more about your experience and how we can make it even better.
If you're up for sharing additional feedback, don’t hesitate to email me at robert.support@fasteasy.io with the subject line "TP review". I hope to hear from you!
– FastEasy Team
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企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
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