Para nós consumidores, esta cobrança mensal indevida no cartão de crédito, não passa de um golpe, porque quando visitamos o site diz que é gratuito, nada fala sobre cobranças, a não ser que a pessoa... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Frechheit und nur Betrug und Abzocke! Heute einfach mal 38,99€ abgebucht ohne dass irgendwelche Leistungen erfolgt sind!!! Sollte ich bis 28.2. keine Bestätigung erhalten,dass ich abgemeldet bin, wer... もっと見る
企業が回答しました
Ho aderito ad una vostra iniziativa che prevedeva l'abbonamento di un mese, a circa € 14. Nel procedere con il profilo mi viene chiesto di autorizzare l'abbonamento per un anno a € 20, cosa che no... もっと見る
企業が回答しました
Die App ist unübersichtlich und deshalb habe ich statt einer wöchentlichen Probe ein Monatsabonnement für 38,95€ abgeschlossen. Ich habe dem App-Betreiber mitgeteilt, dass ich die App gar nicht genu... もっと見る
企業が回答しました
企業情報
当該企業による記述
Since its creation, FastEasy has been on a mission to make intermittent fasting accessible and effective for everyone, regardless of age, lifestyle, or fitness level. Our goal is to empower individuals to achieve their health and weight loss goals through structured fasting practices that promote long-term well-being. We believe that healthy habits should be simple, inclusive, and adaptable. By providing personalized fasting plans, convenient tracking tools, and expert insights, FastEasy strives to eliminate barriers and make the benefits of intermittent fasting available to all.
連絡先
Karaiskaki 13, 3032, Limassol, キプロス
- https://contact-us.welltech.com/fasteasy.html?source=trustpilot
- fasteasy.io
2.6
期待以下
3388件のレビュー
ネガティブなレビューの 93％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
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STAY AWAY AND SAVE YOUSELF SOME MONEY
This company have a very devious way of getting money from people. Please do not mind the 5 star reviews that appear first. Read the lower ones. They scam people out of their hard earned money and send automated replies. You will never get a refund for any reason. This my second time to leave a review and it seems to have dissappeared
2024年10月4日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Mary.
I’m really sorry to hear about your experience. We've reached out to you via email from support@fast-easy.io to address your concerns.
Please check your inbox (and spam folder) for our response, so we can get things sorted for you as quickly as possible.
If you haven’t received our email or need further assistance, please let us know.
Thank you for your patience and understanding.
Best regards,
FastEasy Team
Fast easy cobrança indevida
Fast easy, offers a test, but then they charge the full amount on the invoice and still in dollars to make it difficult, contact with them is impossible and you go in the hope of knowing a product and you are totally deceived. I accepted the test and canceled it on the same day, because I didn't like the dynamics of the app and in this invoice they came charging an amount that I was not informed in the cancellation, I am extremely upset because the money is so sweaty and we are still deceived and without any support. Don't fall for this people, even if you are tempted, look for another more reliable tool.
2024年9月18日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Tayna,
We're really sorry to hear you've had some problems with unexpected charges – we understand this is far from ideal.
We're commited to resolving the issue for you. Please drop us an email at robert.support@fasteasy.io with the subject line "TP review", so we can investigate things further.
Thanks for your understanding and patience.
– FastEasy Team
ESTAFA
Es un engaño. No dan nada y están pasando cargos, primero de 15,19€, y luego de 38,95€ todos los meses.
Son unos sinvergüenzas.
2024年9月5日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi!
Thank you for taking the time to share your feedback with us.
We're sorry to hear about your issue with the payments. We take all your feedback on board, and we'd like to make things right.
We'll be sending you an email from support@fasteasy.io so that we can investigate the issue further – please keep an eye on your inbox and we'll get this sorted as soon as we can.
– FastEasy Team
Absolute unmitigated heartless thieves
I forgot to cancel the subscription that I foolishly signed up for and have never used.
I am self employed and have not worked much for a while because my mother is dying and I want to spend every available moment with her.
I have other things on my mind other than cancelling subscriptions.
They deducted the money out of my credit card. I wrote to them setting out my exact circumstances and how I cannot afford to waste a spare cent at the moment given my circumstances.
Those heartless bastards wrote back that as my request is not in line with their refund policy they will not refund that money.
I am absolutely gobsmacked that companies like this exist.
Do not get dudded into signing up with these plans. It is just a global money grabbing exercise.
2024年11月5日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hello, Nicole!
Thank you for sharing your feedback, and we’re truly sorry to hear about the difficult time you're facing. We understand how challenging it can be to manage subscriptions while dealing with personal matters. Your feedback highlights areas where we can improve to make our users' experience better. We appreciate you bringing this to our attention, and we genuinely wish you the best during this tough time.
If there’s anything we can help with, please reach out to our support team.
– FastEasy Team
You get an offer to try a 5 day for 20…
You get an offer to try a 5 day for 20 dollar, you pay 20 dollar and they put an automatic payment for 65,99 dollar. WHAT A SCAM!!!!!! Please be aware!!!
2024年11月2日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Ingrid,
We're really sorry to hear you've had some problems with unexpected charges – we understand this is far from ideal.
We're committed to resolving the issue for you. Please drop us an email at robert.support@fasteasy.io with the subject line "TP review", so we can investigate things further.
Thanks for your understanding and patience.
– FastEasy Team
Software malfunctions
It’s often not working and once I set my fast to 16/8 or 18/6 or anything then when I decide to do a 40 hr or 7 day fast the software Is not adjustable. Plus on my 7 day fast the program kept saying I ended my fast when in reality I was still going strong in my fast for more days to come. It shows my longest fast as 90 some hrs when in reality I have fasted 7 days straight (184 hrs consecutive total fast hrs )
Another stupid thing is to ask me date of experience. It was weeks ago and far more than one day!!! Multiple days when I performed multi day fasts the software recorded my total hrs fasting while I was STILL fasting for days more.
2024年11月1日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hello, Stephen!
Thank you for sharing your feedback – I’m sorry to hear that you’re having issues with the app.
So we can get to the bottom of this, could you please provide us with the details by contacting us via robert.support@fasteasy.io with the subject line "TP review"?
Thanks for your patience with us.
– FastEasy Team
I feel scammed
Completely dishonest company I purchased a 1 month offer and was informed that I wouldn’t be charged again. To then wake up to see they have taken more than double the amount I paid in the first place. And are not willing to refund me only offer me guidance through the app in which I found pointless anyway I am so disappointed and genuinely gutted as money is tight right now. Please don’t waste your money
2024年10月31日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hello, Jasmine!
I’m sorry that there has been some confusion with your plan's auto-renewal and payment – I appreciate how frustrating this must be.
Our subscriptions auto-renew by default so that our users don't need to worry about manually updating their plans, but we appreciate that there was a misunderstanding here.
If there’s anything we can help with, please reach out to our support team.
– FastEasy Team
Mi avete tolto soldi senza che io non…
Mi avete tolto soldi senza che io non usato il vostro programma di dieta.
Restituitemi i soldi al più presto sarò costretta a denunciarvi alle autorità
2024年9月28日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Fiorella,
We're really sorry you've been having trouble with payments. We take this situation seriously, and understand how frustrating unexpected charges can be.
So we can get this fixed, please send us an email at support@fasteasy.io with the subject line "TP review", and our team will look into it for you.
– FastEasy Team
Grosse arnaque..
Grosse arnaque... 1er mois gratuit (juin 2024)puis on vous prélève 31 euros tous les mois est cela même si on résilie, le prélèvement continue. Site à fuir ... et en plus on ne perd pas 1 gramme de poids.
2024年10月30日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi there,
We're really sorry to hear you've had some problems with unexpected charges – we understand this is far from ideal.
We're committed to resolving the issue for you. Please drop us an email at support@fasteasy.io with the subject line "TP review", so we can investigate things further.
Thanks for your understanding and patience.
– FastEasy Team
Cobrança indevida
Fizeram duas cobranças no meu cartão no msm mês uma dia 21/10 e outra dia 28/10 Quero o estorno da cobrança feita no dia 29/10 de 140 reais, já entrei com um processo junto ao Nubank, por favor estorne este valor de cobrança imdevida
2024年10月28日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Rosemeire!
Thank you for taking the time to share your feedback with us.
We're really sorry to hear you've had some problems with unexpected charges. We take all your feedback on board, and we'd like to make things right.
We'll be sending you an email from support@fasteasy.io so that we can investigate the issue further – please keep an eye on your inbox and we'll get this sorted as soon as we can.
– FastEasy Team
Absolutely horrible company to deal…
Absolutely horrible company to deal with, downloaded the app for a free trial and then they started charging me and won’t give me my money back and never did use the app. The gentleman I’m dealing with just keep sending these generated emails and now is boss is setting generating emails literally Bullying me and all they’re going by is their policy just give me my freaking money back. I didn’t use it and I didn’t sign up for any freaking payments. Do not use this app.
2024年10月29日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Suzanne!
Thank you for sharing your feedback. Please note that all payment information is provided on the screen before you confirm your purchase. We strive for transparency, but it seems there was a misunderstanding. We truly appreciate your concerns and will take your feedback seriously as we work on improving.
If you need further assistance, feel free to reach out to support.
– FastEasy Team
No Soul
I purchased the trial subscription for $15 but felt uneasy about sharing my data, so moments after my purchase, I asked for a refund, and they refused. My feelings were confirmed when they refused and sent me copies of their purchase policies, explaining how they were in the right to keep my money. Sometimes, when you are right, you can be wrong. They get a 1 rating from me for having no soul.
2024年10月28日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Paul!
We’re sorry you’ve had a negative experience with us. We truly appreciate you sharing your concerns and will take your feedback seriously as we work on improvements. If you need further assistance, feel free to reach out to support.
– FastEasy Team
Grosse arnaque voleurs
En mai j'ai voulu faire un régime et ce site proposait 1 mois a 17€ j'ai donc plongé et depuis ils me prélèvent 41,34€ tous les mois alors qu'il n'était pas question d'abonnement. Le pire c'est que je m'en rend à peine compte je vais les bloquer a la banque. Des voleurs !!!!!
2024年10月29日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hello, Sylvie!
I’m sorry that there has been some confusion with your plan's auto-renewal and payment – I appreciate how frustrating this must be.
Our subscriptions auto renew by default so that our users don't need to worry about manually updating their plans, but we appreciate that there was a misunderstanding here.
If you need any assistance with the app or your subscription, don't hesitate to contact us at support@fasteasy.io with the subject line "TP review".
Fast Easy Team
NEVER EVER SUBSCRIBE (unwittingly) to…
NEVER EVER SUBSCRIBE (unwittingly) to these THIEVES. They steal your money, lie about how they get your money, refuse to refund your money. And their AI robot reply emails are BEYOND FRUSTRATING. Steer clear EVERYONE
2024年10月27日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hello, Susan!
We're disappointed that you've had a negative experience with us, and we want to make things right.
We'll get in touch with you shortly via email from support@fasteasy.io.
Our team will investigate your concerns and work to get things sorted as quickly as possible.
– FastEasy Team
I Wish to inform you all of the…
I Wish to inform you all of the professionality and righteousness of this App. After a misunderstanding the team did everything in their power to refund me completely. I am totally grateful and Happy.
2024年10月26日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hello, Marianna! Thank you so much for your positive feedback! We're so happy to hear that you've had such an experience with us. If you have any questions, please don’t hesitate to reach out. – FastEasy Team
Una truffa sembra gratis poi te…
Una truffa sembra gratis poi te addebitano senza preavviso.sconsiglio.e non rimborsano.
2024年10月23日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Valentina!
Thank you for reaching out. We're sorry to hear there's been some confusion with the billing process in our app.
We don't currently offer free trials, but we do offer reduced introductory costs on some plans. We apologize if this wasn't clear, and we're working to improve our customer's experience with the app.
If you need any assistance, please contact our support team at support@fasteasy.io with the subject line "TP review".
– FastEasy Team
Es un timo
Es un timo, no la contrateis, no sirve para nada, las recomendaciones del dia es todos los dias lo mismo con distintas palabras y las recetas que te da ni el mejor chef sabe hacerlas, lo contraté por un mes por 15€ y apenas la usé, por ningún sitio leí que era una suscripción y el segundo mes me han cobrado 38,95€ que se niegan a devolverme, insisto no la contrateis.
2024年10月26日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Inma!
Thank you for sharing your feedback with us. We’re sorry you’ve had a negative experience with the app and your plan’s auto-renewal.
While we try to be as transparent as possible, we appreciate your feedback that the subscription information could be clearer, and we're actively working on addressing this with our product team.
If there’s anything else we can help with, please reach out to our support team.
– FastEasy Team
Same experience as other people re the…
Same experience as other people re the refund. I wasn't notified of the payment being taken. Surely this is fraudulent?
2024年10月25日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hello!
I’m sorry that there has been some confusion with your plan's auto-renewal and payment – I appreciate how frustrating this must be.
Our subscriptions auto renew by default so that our users don't need to worry about manually updating their plans, but we appreciate that there was a misunderstanding here.
If you need any further help, please contact our support team.
– FastEasy Team
Beware
Beware - download app, unsubscribed days before the paid subscription was about to start. Money was taken from my account. I contacted the company and ask for the money to be refunded, I was told I didn’t meet the refund criteria.
2024年10月24日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi, Darren!
We’re sorry you’ve had a negative experience with the cancellation process. We truly appreciate you sharing your concerns and will take your feedback seriously as we work on improvements. If you need further assistance, feel free to reach out to support.
– FastEasy Team
Malaaaa
Terrible experiencia, primero prometen un plan personalizado y después le llega todo tipo de información donde cada quien debe decidir que hacer por su cuenta. Prometen devolución del dinero y aún cuando solo abrí la aplicación y al ver con lo que me encontré, decidí inmediatamente renunciar y no me fue devuelto el dinero.
2024年10月24日
自発的なレビュー
FastEasy: Intermittent Fasting からの回答
Hi!
I’m really sorry to hear about your experience. We've already reached out to you via email from support@fasteasy-io regarding your request.
Please check your inbox (and spam folder) for our response, so we can get things sorted for you as quickly as possible.
If you haven’t received our email or need further assistance, please let us know.
Thank you for your patience and understanding.
– FastEasy Team
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企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
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