recently picked up a dress from FatFace in Bromley, and I’m genuinely impressed. The design is beautiful, simple yet elegant and it fits so comfortably that it’s perfect for all-day wear. The fabric... もっと見る
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I shop at the Bromley FatFace store. I find the staff very helpful and supportive. They adopt a positive approach and nothing is too much trouble . There is a comfortable feel about the store . The cl... もっと見る
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The customer service assistant (male) at the Bromley branch was so helpful and attentive. He helped me make a decision and made me feel that he was glad i purchased from Fat Face. I went to collect i... もっと見る
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The staff have been always friendly, approachable and helpful. Definitely 5☆ customer service. Some shops need to take a leaf out of their books because they have the skills yo deal with customers... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 225B Upper Mall, The Glades Shopping Centre, BR1 1DN, Bromley, Kent, 英国
- 02082 904457
4.8
優良
234件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bromley shop has the friendliest staff
Bromley shop has the friendliest, most helpful assistants. Nothing is too much trouble and they go out of their way to give excellent service. A big thankyou to the staff there.
2024年12月11日
FatFace - BROMLEY 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - BROMLEY 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - BROMLEY 2 からの回答
Hello Jean
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - BROMLEY 2 からの回答
Hello Sarah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very easy to order on line
Very easy to order on line. And collection from local store was a good option.
2024年11月13日
FatFace - BROMLEY 2 からの回答
Hello Deana
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Unfortunately my order was delivered to…
Unfortunately my order was delivered to the wrong store so I had a much longer wait two weeks from ordering! When it did srive very pleased
2024年11月4日
FatFace - BROMLEY 2 からの回答
Thank you for taking the time to leave your review. I am sorry to hear that your order took longer than it should have done to collect in store, however I am pleased to hear that you love your new item now you have it.
Thank you,LE
Delivered to store for me to pick up
Delivered to store for me to pick up - arrived before promised time. In store staff were friendly - offered me the chance to try the garment on instore before I left. Item is gorgeous, as expected, and fits perfectly!
2024年11月5日
FatFace - BROMLEY 2 からの回答
Hello Pamela
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Welconing Bromley store
Visited Bromley store towards end of day om a Saturday. We were drawn to the men's sale items and the sales assistant was so friendly and encouraging thatvwe spent £168 ! A great member of the team with a respectful approach towards my son using his wheelchair. A welcoming and friendly store.
2024年10月26日
自発的なレビュー
FatFace - BROMLEY 2 からの回答
Hello Brian
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The best shop
The staff are always so polite & helpful. The clothes are great - great style, great colours and a great fit.
2024年10月3日
FatFace - BROMLEY 2 からの回答
Hi Simon
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great Customer Service
How refreshing to go into a store and get great customer service.
Hats off to Ang and Lawrence who made my day with their humour!
2024年9月23日
自発的なレビュー
FatFace - BROMLEY 2 からの回答
Hello Claire,
Thank you for taking the time to leave your review and for providing your feedback on your recent visit to Bromley. I will be sure to pass your comments to the store.
Take care, LE
FatFace - BROMLEY 2 からの回答
Hello Linda
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely staff at The Glades
Lovely staff at The Glades, Bromley branch. Always so helpful. Colourful store with good changing rooms.
2024年8月14日
FatFace - BROMLEY 2 からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
The friendliness and efficiency of the…
The friendliness and efficiency of the staff when I collected my item. However, I do wish you carried more xxxl items in store instead of having to order on-line.
2024年8月9日
FatFace - BROMLEY 2 からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Shirts for Italy
Web site is great and collection from store was also perfect , staff there are helpful and friendly.
Thanks
2024年8月12日
FatFace - BROMLEY 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Friendly staff
Mary-Jane was so friendly and attentive. The store was very busy due to the current sale and she still found time to make me feel like a valued customer. She gave some great styling advice regarding an embroidered top that I really liked but wasn't sure what to wear with. An absolute credit to the team! I'll be back after the sale is over to have a look at the new stock.
2024年8月18日
自発的なレビュー
FatFace - BROMLEY 2 からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -GM
Fantastic quality clothes you can …
Fantastic quality clothes you can easily wear for years. Comfortable and easy to wear beautiful pieces that flatters your figure at the same time. I specially recommend the Simone dress - bought maybe 7 different over the years! Quick delivery is a bonus😊. I love a rustic and natural look of your shops too. I only wish I could have some kind of discount considering that I’m a frequent customer but unfortunately Fatface doesn’t offer any loyalty discount.
2024年8月4日
FatFace - BROMLEY 2 からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality and service. Thank you for being a loyal customer, we look forward to welcoming you back soon!
Take care.- GM
I love Fat Face!
I went into a Fat Face store.
The staff were very friendly and helpful.
There was a sale on and not a lot of choice in the trousers I was interested in.
I tried on a few pairs.
I have recently ordered some trousers in the sale online.
2024年7月26日
FatFace - BROMLEY 2 からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good all round
2024年7月29日
FatFace - BROMLEY 2 からの回答
Hello Phillippa
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent 🌹🌹🌹🌹🌹
2024年7月15日
FatFace - BROMLEY 2 からの回答
Hello Sara
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - BROMLEY 2 からの回答
Hello Trish
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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