I have visited a number of Fat Face stores around the UK. The staff are generally friendly and show an interest in customers. However, this is not the experience I have recently had more than once i... もっと見る
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The staff were very helpful, patient and friendly. We were looking for a shirt for my mum, and they were so helpful in choosing the right one. The service was excellent, and we really appreciated thei... もっと見る
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The online experience was great. The instore staff were fantastic, the items are a good quality and at great prices.
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recently picked up a dress from FatFace in Bromley, and I’m genuinely impressed. The design is beautiful, simple yet elegant and it fits so comfortably that it’s perfect for all-day wear. The fabric... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 225B Upper Mall, The Glades Shopping Centre, BR1 1DN, Bromley, Kent, 英国
- 02082 904457
4.7
優良
250件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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The best shop
The staff are always so polite & helpful. The clothes are great - great style, great colours and a great fit.
2024年10月3日
FatFace - BROMLEY 2 からの回答
Hi Simon
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great Customer Service
How refreshing to go into a store and get great customer service.
Hats off to Ang and Lawrence who made my day with their humour!
2024年9月23日
自発的なレビュー
FatFace - BROMLEY 2 からの回答
Hello Claire,
Thank you for taking the time to leave your review and for providing your feedback on your recent visit to Bromley. I will be sure to pass your comments to the store.
Take care, LE
FatFace - BROMLEY 2 からの回答
Hello Linda
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The friendliness and efficiency of the…
The friendliness and efficiency of the staff when I collected my item. However, I do wish you carried more xxxl items in store instead of having to order on-line.
2024年8月9日
FatFace - BROMLEY 2 からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Shirts for Italy
Web site is great and collection from store was also perfect , staff there are helpful and friendly.
Thanks
2024年8月12日
FatFace - BROMLEY 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Friendly staff
Mary-Jane was so friendly and attentive. The store was very busy due to the current sale and she still found time to make me feel like a valued customer. She gave some great styling advice regarding an embroidered top that I really liked but wasn't sure what to wear with. An absolute credit to the team! I'll be back after the sale is over to have a look at the new stock.
2024年8月18日
自発的なレビュー
FatFace - BROMLEY 2 からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -GM
Fantastic quality clothes you can …
Fantastic quality clothes you can easily wear for years. Comfortable and easy to wear beautiful pieces that flatters your figure at the same time. I specially recommend the Simone dress - bought maybe 7 different over the years! Quick delivery is a bonus😊. I love a rustic and natural look of your shops too. I only wish I could have some kind of discount considering that I’m a frequent customer but unfortunately Fatface doesn’t offer any loyalty discount.
2024年8月4日
FatFace - BROMLEY 2 からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality and service. Thank you for being a loyal customer, we look forward to welcoming you back soon!
Take care.- GM
I love Fat Face!
I went into a Fat Face store.
The staff were very friendly and helpful.
There was a sale on and not a lot of choice in the trousers I was interested in.
I tried on a few pairs.
I have recently ordered some trousers in the sale online.
2024年7月26日
FatFace - BROMLEY 2 からの回答
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good all round
2024年7月29日
FatFace - BROMLEY 2 からの回答
Hello Phillippa
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent 🌹🌹🌹🌹🌹
2024年7月15日
FatFace - BROMLEY 2 からの回答
Hello Sara
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
FatFace - BROMLEY 2 からの回答
Hello Trish
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Everything was wrong.
2024年6月28日
FatFace - BROMLEY 2 からの回答
Hi John,
Thank you for taking the time to leave your review.
I am sorry to hear that you had an issue with your order, however I cannot see that you have contacted us regarding this order prior to leaving your review.
I am just about to contact you via email, so I can help resolve any issues for you.
Take care, LE
Q Fernando
My favourite and number one shopping place is fat face. I never regret about the product. I’m delighted about it
2024年6月28日
FatFace - BROMLEY 2 からの回答
Hi there,
Thank you for taking the time to leave us your 5* review.
Thank you for being a loyal Fat Face customer. We hope you love your order, and look forward to welcoming you back soon!
Take care. -GM
A great service!
An amazing help and support I do receive all the time. I am always happy with their customer service from FatFace.
2024年6月14日
FatFace - BROMLEY 2 からの回答
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Fanfare Bromley
It's always a pleasure to go to Fatface in Bromley the staff are really friendly and go out of their way to help or advise you. Nothing is too much trouble. Quite rare in these day ad age.
2024年6月10日
FatFace - BROMLEY 2 からの回答
Hello Daniele,
Thank you for sharing your recent experience in our Bromley store with us.
Please be assured that this will be passed onto the store for you. We look forward to welcoming you back!
Have a great day!
Take care, ED
A pleasure to shop
What a wonderful retail experience I had this afternoon in your store in Bromley.
The choice of colours ,styles and accessories were wonderful but the shopping trip was made so special because of your kind considerate and helpful staff .I must thank MJ and Laurence for their helpful comments as I tried on several outfits . Am delighted with my 2 purchases and my time spent in the store with these two charming people .
Alison Eagle
2024年5月13日
自発的なレビュー
FatFace - BROMLEY 2 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Good company with good quality clothes
Good company with good quality clothes. I like click and collect. Friendly staff at this branch
2024年4月22日
FatFace - BROMLEY 2 からの回答
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order, and look forward to welcoming you back soon!
Take care. -GM
FatFace - BROMLEY 2 からの回答
Hello Karen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Brilliant helpful staff
Brilliant helpful staff, especially the manager in the Bromley store. Went above and beyond to help me with a refund this morning and were so friendly and nice!
Thank you so much ladies, exceptional service! X
2024年5月1日
自発的なレビュー
FatFace - BROMLEY 2 からの回答
Hi there,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We look forward to welcoming you back soon.
Take care, LC.
Big shout out for Bromley Store
Love the staff at the Bromley store…really nice people who genuinely seem to enjoy what they are doing..and big shout out to the girl who looks like the lead singer from the band Texas…the kiwi lady too
2024年4月28日
FatFace - BROMLEY 2 からの回答
Hi there,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.
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