Website easy to find products, and it’s always helpful to go into a store to see the item so you know exactly what you’re ordering in size needed if not in store! Products delivered are of an excellen... もっと見る
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I always buy fat face clothing and it’s so easy to order on line as it’s always a quick and efficient service
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I had a recent problem with Fatface regarding a gift card. On both occasions I went into the shop, my enquiries was dealt with one of the managers called Maxine. Whereas I had a negative experience wi... もっと見る
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Visited Exeter store to return a sale item within the 14 day return period. Very pleased to discover that the company had recently extended the returns period to for sale items to 28 days which m... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 4/5 Princesshay, EX1 1GE, Exeter, Devon, 英国
- 01392 982018
4.7
優良
272件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I always buy fat face clothing and it’s…
I always buy fat face clothing and it’s so easy to order on line as it’s always a quick and efficient service
2026年5月3日
FatFace - EXETER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff are very accomodating..
2026年4月26日
FatFace - EXETER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
As always a friendly professional…
As always a friendly professional service. I was returning an item purchased online all handled very swiftly and smoothly.
2026年4月23日
FatFace - EXETER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - EXETER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - EXETER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - EXETER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Website easy to navigate! Products are of excellent quality
Website easy to find products, and it’s always helpful to go into a store to see the item so you know exactly what you’re ordering in size needed if not in store! Products delivered are of an excellent quality and fit & material they’re made from, truly flatter the shape of the person wearing them.the click & collect was easy to find in store and shop assistant was professional.
2026年3月6日
FatFace - EXETER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - EXETER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - EXETER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I like Fat Face clothing
I like Fat Face clothing , but I wish you would change your courier ! Everi must be the worst courier company on the planet.
2026年2月7日
FatFace - EXETER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A great service
I placed an order pm and the item arrived the following morning which is a fantastic QofS!
2026年1月27日
FatFace - EXETER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Just one moan.
I shopped online, in the sale and found 2 items I wanted, ordering and paying for these items was easy. The communication about when my items were in was good. The only problem I had, and hence, the 3 stars. Was the collection. I was told on a Sunday afternoon it was available for collection. We drove into the shop to pick it up and found they had closed early for restocking. It was a wasted journey and I had to make other arrangements to pick up my order. It would have been helpful and saved a journey if the early closing had been communicated, via email or text, to me before we drove into Exeter.
2026年1月24日
FatFace - EXETER 2 からの回答
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
I'm getting slightly worried and…
I'm getting slightly worried and embarrassed to admit that my entire wardrobe is from FatFace.
The staff at my local branches are always very helpful.
2026年1月17日
FatFace - EXETER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - EXETER 2 からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful staff
Visited Exeter store to return a sale item within the 14 day return period. Very pleased to discover that the company had recently extended the returns period to for sale items to 28 days which meant I could wait for an online order to compare sizes. Please note I don’t know if this change is temporary or permanent.
Thought this was really helpful after Christmas and considering all the weather events of the last few weeks.
Staff always very helpful in this store and all they can to sort out any problems.
2026年1月7日
FatFace - EXETER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
On line order…
It was easy to order I was informed when the delivery was made to the store
It was easy to collect
2025年12月29日
FatFace - EXETER 2 からの回答
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Easy to order and arrange pick up.
Easy to order and arrange pick up.
Friendly service in store at collection.
Earlier delivery than selected and reminders that it was available.
2025年12月19日
FatFace - EXETER 2 からの回答
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very good quality of clothing it is…
Very good quality of clothing it is pricey
Pay for what you get all good
2025年12月5日
FatFace - EXETER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really nice tops have several in…
Really nice tops have several in different colours, they wash really well and keep there shape as well , very nice fabric and really good click & collect service and well informed when to collect it x
2025年12月4日
FatFace - EXETER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - EXETER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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