There's so much I love about FatFace: the quality of the clothes, the style, and the colours/patterns. But, most importantly, the customer service is consistently good. The team is warm and welcoming,... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Initial order sent incorrectly. Should have been 34:12 but sent 34:10 1/2. All sorted but irritated by the girl in the local store who appeared to be working from a script and would not allow me a w... もっと見る
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Visited the Exeter store, found some very nice clothes and had such a pleasant experience due to the absolutely lovely staff members. Eleanor on the till was so helpful and kind.
企業が回答しました
Staff in store excellent in all ways. Directed me to website for specific items they checked were on website and wrote details down for me. Offered to order online in store but I wanted to look at sit... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 4/5 Princesshay, EX1 1GE, Exeter, Devon, 英国
- 01392 982018
4.7
優良
288件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good customer service,polite and…
Good customer service,polite and helpful staff,store looking fabulous.
2025年9月8日
FatFace - EXETER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy ordering and store collection.
Easy ordering and store collection.
Regular updates and communication.
2025年9月3日
FatFace - EXETER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I absolutely love the timeless style
I absolutely love the timeless style, the beautiful colour combinations, and the elegant, feminine touch in every piece. And, of course, the quality is outstanding! I’m not exaggerating when I say that 50–60% of my wardrobe consists of FatFace items. Thank you for your amazing work—please keep it!
2025年8月31日
FatFace - EXETER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality product
Good quality product, quick delivery, very pleasant and friendly staff member at pick up shop.
2025年8月24日
FatFace - EXETER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order.
Easy to order.
Lovely colour and style.
Good service in the shop when collecting item.
2025年8月17日
FatFace - EXETER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great Service and Quality Item
Very easy ordering process, and lovely jumpsuit! Great quality and fit 😊
2025年6月11日
FatFace - EXETER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - EXETER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good shopping experience
Good product. Helpful staff. Efficient click and collect service.
2025年5月26日
FatFace - EXETER 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
FatFace - EXETER 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
FatFace - EXETER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The jacket is perfect
The jacket is perfect, I have 5 of these in various colours. Brilliant stretch and fantastic comfort. Perfect fit. Great length. I ordered online whilst on holiday to pick up at the Exeter shop. Pleasant staff. Beautiful clean, stylish shop.
2025年4月24日
FatFace - EXETER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - EXETER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Item lovely.
Item lovely.
Please sort evri. Dumped item on drive. Told time and time again to leave in safe place.
Cannot use fat face unless sorted. Evri do not sort it out. Post area ex16 8du. Lots of complaints in our area. Driver needs a warning.
2025年5月2日
FatFace - EXETER 2 からの回答
Hello Sharon,
Thank you for taking the time to leave your review. We will be sure to pass your feedback directly to EVRi. Thank you, LE
FatFace - EXETER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy ordering on website
Easy ordering on website. Info on delivery clear and precise. Collection at store was straightforward and as stated.
Customer service friendly and helpful. Would recommend.
2025年4月15日
FatFace - EXETER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace - EXETER 2 からの回答
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon!
LE
FatFace - EXETER 2 からの回答
Good morning,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
Great service and offer of help …
Great service and offer of help to get an item that wasn’t in store
2025年3月8日
FatFace - EXETER 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience! Take care, CT
Emailed delivery to store information…
Emailed delivery to store information was great.
Shorts fit to size and are a great colour and quality fabric.
2025年2月23日
FatFace - EXETER 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Easy ordering process
Easy ordering process. Quick delivery to shop. Friendly staff when i collected the order.
2025年2月21日
FatFace - EXETER 2 からの回答
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
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