Buchanan Street, Glasgow store ordered for me. Staff do not hesitate to assist and are extremely helpful. Shirt I bought is exactly the right fit for me giving a flattering flow, quality great and a... もっと見る
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Fat face shops always look lovely, both the stock and design of the shop, the changing rooms are great and spacious and the design is fun. The staff are always lovely too, and helpful. I'm rediscoveri... もっと見る
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Visited the store, on the 22nd of February, to buy a pair of jeans that i love from FatFace. Unfortunately they didn't have my size in stock but the lovely, helpful girl Natalie sourced one for me an... もっと見る
企業が回答しました
Picked up ordered items from Buchanan Street, Glasgow branch. Process very easy, tried on jacket and it was a good fit, staff gave me a bag to get it home, as on line order bag damaged upon opening.... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 4 185/221 Buchanan Street, G1 2JZ, Glasgow, Lanarkshire, 英国
- 01413 532862
4.8
優良
190件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Buchannan Street, Glasgow
Visited the Glasgow store recently, used to shop in the Glasgow Fort one all the time so try to visit this one whenever I am in the city centre.
The store is a delight to browse through. Very ample variety of stock out on the shop floor yet feels very spacious and easy to walk through.
Picked up a fantastic T-shirt for the summer and was served by Elizabeth at the tills - a lovely colleague who was a delight to chat to.
Hardly ever fill out customer surveys but wanted to show my appreciation for this store and the brand.
2023年5月25日
自発的なレビュー
FatFace - GLASGOW 3 からの回答
Hello Craig,
This is fantastic feedback! Thank you so much for taking the time to share your experiences in our Glasgow store. We are pleased that Elizabeth made you feel so welcome and it was easy to find what you wanted. We hope that you continue to enjoy shopping with us.
Take care - KS
FatFace - GLASGOW 3 からの回答
Thank you for taking the time to leave us your review. We're happy to hear you are pleased with your purchase and our service.
Have a lovely day!
Take care, SK
Good service
2023年5月5日
FatFace - GLASGOW 3 からの回答
Hi Sandra
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Long sleeved t shirt
Great price I. The sale. Good quality. Fast and free delivery to collect in store
2023年4月29日
FatFace - GLASGOW 3 からの回答
Hi Laura
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very pleased
Stylish, good quality shoes at a great price in the sale. Ordered online and collected in store where staff were very friendly and helpful.
2023年4月26日
FatFace - GLASGOW 3 からの回答
Hi Louise,
Thank you so much for this review!
I'm so pleased to hear that you are loving your new shoes and that you are happy with the service that you received.
Have a great day!
JH
Order delivered to store on time
Order delivered to store on time. Assistant polite and helpful.
2023年4月23日
FatFace - GLASGOW 3 からの回答
Hi Marie,
Thank you for leaving us this 5* review!
I'm so happy that your order arrived promptly and that you are happy with the service that you received in store. We hope that you enjoy your new purchase.
Have a lovely day!
JH
Great service, staff always very helpful and good humoured.
Great service, and good quality clothing!
Only niggle has been when buying jeans 👖 you can’t specify zip or button fly on the ones I get!
Fabulous company otherwise and staff always very helpful..
2023年4月19日
FatFace - GLASGOW 3 からの回答
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Everything went smoothly.
2023年4月21日
FatFace - GLASGOW 3 からの回答
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received. Have a Great day – KS
Overshirt
Ordered the shirt in the sale. Wanted blue but they only had grey in my size. Collected it from the fat face Glasgow store. Delighted to find they had it in blue in the store. I now have 2 shirts for the price of one.
2023年4月17日
FatFace - GLASGOW 3 からの回答
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! LB
Lovey staff and very helpful
Lovey staff and very helpful. It was the first time I had gone in-store, I usually order online. Will definitely be going back. Good range of clothes and sizes.
2023年4月15日
FatFace - GLASGOW 3 からの回答
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
FatFace - GLASGOW 3 からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
FatFace - GLASGOW 3 からの回答
Hello Christine, Thank you for your feedback regarding your recent online order. I am so pleased to hear that your order arrived promptly and that you love your new item. Take care – KS
Ordered gift online for click & collect…
Ordered gift online for click & collect at local store. Order was placed on24th March, received e-mail on 27th stating ‘order is on its way’. A full week later I received an e-mail advising order is ready for collection. I feel 11days is a long time to wait for an on line order!
2023年3月26日
FatFace - GLASGOW 3 からの回答
Hello, thanks for taking the time to leave a review. I am so sorry to hear your order was delayed - this is not the delivery service we expect our customers to receive. I have emailed you separately to resolve this. All the best, LB
Easy to order and good quality shirt
Easy to order and good quality shirt. I'm disappointed that so many of your branches have closed over the past few years.
2023年3月26日
FatFace - GLASGOW 3 からの回答
Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - LB
FatFace - GLASGOW 3 からの回答
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love shopping at Fatface either in the…
Love shopping at Fatface either in the store or online.
Stores are well laid out and staff are friendly but not pushy.
Online a great experience the website usability is fab. Sizing and availability is clear.
And great quality clothes for a good price.
2023年3月9日
FatFace - GLASGOW 3 からの回答
Thank you for your wonderful comments. We will make sure this is fed back to our amazing team in store. We look forward to seeing you again soon - RS
The staff are always happy to help and…
The staff are always happy to help and have always made any returns very easy too!
Much appreciated
2023年3月21日
FatFace - GLASGOW 3 からの回答
Hi Angela
Thank you for taking the time to leave this wonderful review. I am glad that you enjoyed your shopping experience with us. I will be sure to pass your comments on. Best Wishes DW
Helpful staff in shop
2023年3月17日
FatFace - GLASGOW 3 からの回答
Hello Adrienne
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew.
Have a lovely weekend, KS
Went into Glasgow branch looking for…
Went into Glasgow branch looking for jeans, was approached by Holly and I asked for her help. She was lovely, very helpful and knowledgeable. Very pleased with my purchase and the customer service. One of my favourite places to shop! Thanks Holly 😃
2023年2月15日
自発的なレビュー
FatFace - GLASGOW 3 からの回答
Hi Dorrit,
Thank you for your feedback regarding your trip to the Glasgow store. It is so wonderful to read about the great experience you received instore
Take care , KS
Item was delivered on time and exactly…
Item was delivered on time and exactly as described
2022年11月30日
FatFace - GLASGOW 3 からの回答
Good afternoon, Phyllis
Thank you for your feedback regarding your recent online order.
I am so pleased to hear that your order arrived quickly. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
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