Buchanan Street, Glasgow store ordered for me. Staff do not hesitate to assist and are extremely helpful. Shirt I bought is exactly the right fit for me giving a flattering flow, quality great and a... もっと見る
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Fat face shops always look lovely, both the stock and design of the shop, the changing rooms are great and spacious and the design is fun. The staff are always lovely too, and helpful. I'm rediscoveri... もっと見る
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Visited the store, on the 22nd of February, to buy a pair of jeans that i love from FatFace. Unfortunately they didn't have my size in stock but the lovely, helpful girl Natalie sourced one for me an... もっと見る
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Picked up ordered items from Buchanan Street, Glasgow branch. Process very easy, tried on jacket and it was a good fit, staff gave me a bag to get it home, as on line order bag damaged upon opening.... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 4 185/221 Buchanan Street, G1 2JZ, Glasgow, Lanarkshire, 英国
- 01413 532862
4.8
優良
190件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Nice & Cosy
My brother hinted for fat face pyjamas as a gift so I ordered them for him. Here's wishing him Happy Holidays.
2022年12月9日
FatFace - GLASGOW 3 からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
The staff were condescending and…
The staff were condescending and unhelpful when I was returning my item. They made me feel like I was trying to scam them because I’d paid using Apple Pay, which changes your card number. However, I had all of the receipts, order numbers and emails to prove that if purchased the items. I found the two women he served me to be rather unpleasant and unprofessional. They went so far as to suggest that the person who originally served didn’t exist. A young man, who was delightful by the way.
2022年11月20日
FatFace - GLASGOW 3 からの回答
Hi there, we are sorry to hear about this experience in one of our stores. This does not adhere to the level of standards that we uphold here at FatFace. I have forwarded this information the appropriate team who will investigate this further. - RS
Love, love, love ♡Staff are very helpful and friendly in…
Staff are very helpful and friendly in the Glasgow store. Online ordering is simple and delivery was quicker than expected. Love the styles and quality.
2022年10月12日
FatFace - GLASGOW 3 からの回答
Good Afternoon,
Thank you for your feedback regarding your trip to the Glasgow store. It is so wonderful to read such lovely feedback regarding our store crew
Enjoy your weekend - KS
Very fast delivery
Very fast delivery. Fantastic quality in the products. Great value all round.
2022年11月6日
FatFace - GLASGOW 3 からの回答
Thank you for your lovely comments. We deeply appreciate your feedback and we are super pleased to hear that you are happy with your items! - RS
Was returning some items to store
Was returning some items to store. It was seamless & easy 👍
2022年11月6日
FatFace - GLASGOW 3 からの回答
Hi Carol
Thank you for your 4* Review !
I am pleased to hear of your recent experience when returning items to store, it's great to know you were pleased with the service received.
Take Care, TG
The dress fits well and good quality.
2022年10月26日
FatFace - GLASGOW 3 からの回答
Thank you for your review. We are happy to hear that you are pleased with our products :) - RS
FatFace - GLASGOW 3 からの回答
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
EP
The jumper was lovely.Loved the colour…
The jumper was lovely.Loved the colour (Burgundy)fit and soft cotton and wool mix.Looked lovely on too.
2022年9月10日
FatFace - GLASGOW 3 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
EP
Bought tops in sale went back for more…
Bought tops in sale went back for more qnd more again and again bought 9 in total and jacket staff were fab and very helpful
2022年8月26日
FatFace - GLASGOW 3 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
EP
FatFace - GLASGOW 3 からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
EP
Happy customer.
I had a gift token to redeam and prefer to go to the shop and try something on. The assistant was very helpful and I left with a very nice top. Well done
Fat Face Glasgow Buchanan Street.
2022年9月8日
FatFace - GLASGOW 3 からの回答
Good afternoon, Mrs Gillespie
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Glasgow store.
Take care, JB
FatFace - GLASGOW 3 からの回答
Hello Kay,
Thank you for your 5 star review.
Have a great day!
Take care, CT
The T shirts were given as a gift
The T shirts were given as a gift. Seemed to be good value for money in the sale. Were liked by the recipient , so that was good. Fitted well.
2022年9月1日
FatFace - GLASGOW 3 からの回答
Good Afternoon,
Thank you for your review. Great to hear you were happy with our product and service. Have a lovely day! -KC
Lovely customer service and help.
2022年8月9日
FatFace - GLASGOW 3 からの回答
Good Afternoon Heidi
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Love the clothes in fat face.
2022年8月1日
FatFace - GLASGOW 3 からの回答
Hi Nicola, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Absolutely incredible staff
Absolutely incredible staff, Christine and Julia were very helpful and charismatic. I ended up leaving the store with a pair of sandals and it was the first time I had even went into the shop!
The girls were 100% amazing and I cannot sing their praises enough. I hope that they recieve some kind of recognition from their management because the pair of them were phenomenal.
Plus, they have a great taste in music!
I won't lie though, they really were absolute legends!
2022年7月19日
自発的なレビュー
FatFace - GLASGOW 3 からの回答
Good afternoon, Alison
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Glasgow store.
Enjoy the rest of your day and stay safe. JB
FatFace - GLASGOW 3 からの回答
Good afternoon Mrs MacNeil,
Thank you for taking the time to leave your 5* review. I am pleased to hear that you are happy with the service you received in our Glasgow store. I will make sure that your comments are passed on directly to the store and their area manager. Have a lovely weekend! Many thanks-AB.
FatFace - GLASGOW 3 からの回答
Good Morning Connie
Thank you for your review.
I am so pleased to hear of your recent experience in our Glasgow store. Please be assured that I have passed this onto the crew members involved for you.
Have a good day!
EP
FatFace - GLASGOW 3 からの回答
Hi Nick
Thank you for taking the time to leave a review. So lovely to hear that the dungarees are now your favourite :)
Have a lovely afternoon DW
I returned an item and the staff were…
I returned an item and the staff were really helpful
2022年5月20日
FatFace - GLASGOW 3 からの回答
Hi Sue,
Thank you for leaving us your 5 star review.
I am pleased to read that your shopping experience was a positive one-we can't wait to see you again!
Take care, LA
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