Buchanan Street, Glasgow store ordered for me. Staff do not hesitate to assist and are extremely helpful. Shirt I bought is exactly the right fit for me giving a flattering flow, quality great and a... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Fat face shops always look lovely, both the stock and design of the shop, the changing rooms are great and spacious and the design is fun. The staff are always lovely too, and helpful. I'm rediscoveri... もっと見る
企業が回答しました
Visited the store, on the 22nd of February, to buy a pair of jeans that i love from FatFace. Unfortunately they didn't have my size in stock but the lovely, helpful girl Natalie sourced one for me an... もっと見る
企業が回答しました
Picked up ordered items from Buchanan Street, Glasgow branch. Process very easy, tried on jacket and it was a good fit, staff gave me a bag to get it home, as on line order bag damaged upon opening.... もっと見る
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
Unit 4 185/221 Buchanan Street, G1 2JZ, Glasgow, Lanarkshire, 英国
- 01413 532862
4.8
優良
190件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The sales assistant was very helpful…
The sales assistant was very helpful and professional. Love shopping at Fat Face.
2022年5月6日
自発的なレビュー
FatFace - GLASGOW 3 からの回答
Good afternoon!
I am so happy to read what a positive experience you had in the Glasgow store. I will be sure to pass this on to the wonderful team.
Have a lovely weekend DW
Excellent service
Went into the shop in Glasgow but didn’t have my size and very kindly offered to go on the website. I decided to do it when I get home, and got my delivery within days thank you.
2022年4月30日
FatFace - GLASGOW 3 からの回答
Good morning, Wilma
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received.
Have a good day! JB
As soon as I saw this top I knew I had…
As soon as I saw this top I knew I had to have it! Lovely colour, perfect fit :-)
2022年4月7日
FatFace - GLASGOW 3 からの回答
Good Morning Ali
Thank you for your 5* review.
I am so pleased to hear that you are pleased with your items and they arrived with you quickly.
Enjoy your new purchase!
- EP
I adore all things fatface.
I adore all things fatface i don’t wear anything else,The staff are also always so friendly.
2022年3月26日
FatFace - GLASGOW 3 からの回答
Hi Debbie
Thank you for spending the time to leave us a review. It is lovely to hear that you wear all things Fatface and that the staff are always so friendly.
Have a lovely weekend DW
Staff are all extremely efficient and…
Staff are all extremely efficient and help when needed. They also remember your name which is nice as most shops can’t be bothered.
Fat face products are fab wash well and last for ages
2022年3月19日
FatFace - GLASGOW 3 からの回答
Hi Mary
Thank you for all your warm feedback. I am so pleased that they are looking after your needs so well there. I will pass on your positive comments to them. I hope you are having a lovely weekend. MJ
Helpful and friendly service whilst…
Helpful and friendly service whilst having to return an online purchase
2022年3月16日
FatFace - GLASGOW 3 からの回答
Hi Anne,
Thank you for your 5* review.
I am so pleased to hear such good feedback about our returns from online orders.
Have a great day!
Take care, EG
Lovely sweater
Lovely sweater. Very nice soft cotton fabric. Sizing is just right. Slightly loose. Beautiful colour blue.
2022年3月2日
FatFace - GLASGOW 3 からの回答
Hi Carol, great to read that you are so happy with your new sweater, thank you for leaving us a great review and have a lovely rest of your day. LM
Always happy to shop from fatface…
Always happy to shop from fatface fashion style and quality you are the best
2022年2月27日
FatFace - GLASGOW 3 からの回答
Good Morning, Thank you for taking the time to leave us a 5* review. It’s great to hear that you’re so happy with our clothing and quality of our product! We do hope that you are happy with your items! Have a lovely day, LM
I loved my visit in the Glasgow store
I loved my visit in the Glasgow store! The products were displayed so well that I got inspiration for a new outfit! Excellent and friendly service!
2022年2月14日
FatFace - GLASGOW 3 からの回答
Glasgow will be delighted to read your lovely comments thank you for leaving us a review CP
FatFace - GLASGOW 3 からの回答
Good morning Pauline,
Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you are happy with the service and items you have received.
Have a lovely day!-CA
Love fat face but their online courier Hermes is appalling.
Love fat face clothes.Always very good quality and fit me really well. The only issue I have is the courier they use for their online deliveries. I have had so many problems with Hermes, that until they reinstate their click and collect service, unfortunately I will not be doing any more online purchases with them. I will however say that Fat Face were great in resolving my issue and reimbursed me very quickly when my parcel went missing again. Please reinstate your click and collect service like a number of other stores I use.
2022年1月28日
FatFace - GLASGOW 3 からの回答
Good morning,
Hello,
Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the quality and fit. We are Looking at updating our Delivery to Store facility. Please keep an eye on the website for any further updates- DW
Socks not sized as advertised
Ordered 4 pairs of the fairisle patterned socks. Comms and delivery were first rate but the socks themselves were a disaster. I am about a size 9.5-10. The socks are styled 7.5-11. But they were ridiculously small and tight. Threw out all 4 pairs. Useless.
2022年1月10日
自発的なレビュー
FatFace - GLASGOW 3 からの回答
Good afternoon,
Thank you for taking the time to leave us this review. I am sorry to read that our men's socks have not met your expectations. We will escalate your feedback regarding quality and fit to our garment tech department for review.
If there is anything else we can support with, please do not hesitate to get in touch with our friendly customer service team customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-5pm and we can assist you further.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。