I ordered some clothes to be picked up in store, I am disabled and use a mobility scooter and the young man who served me couldn’t be more helpful. He offered to bring out a ramp if I wanted to have a... もっと見る
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Very grateful for excellent service at the store in Lytham. David, the manager helped with a return of an item that was faulty and arranged for an exchange for a similar item. He clearly has great cus... もっと見る
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I am sad the only give 3 stars and this is for the lovely man at Lytham who helped me..I ordered the lola blue dress which I have been waiting to come back into stock of my size, collected from the s... もっと見る
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I haven’t been in Fat Face for years, but the clothes were beautiful and I ended up spending a fair bit!! Jane was so helpful, she ordered me an item online in a different size, which I can pick up t... もっと見る
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企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
19 Market Square, FY8 5LW, Lytham, Lancashire, 英国
- 01253 732893
4.8
優良
191件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very friendly shop assistant
Very friendly shop assistant. Pleasent shop to browse. Some good bargains in New Year sale.
2023年1月10日
自発的なレビュー
FatFace - LYTHAM からの回答
Thank you so much for your review. We are pleased to hear that you had such a wonderful shopping experience with us! - RS
Lovely Sue from Lytham
I visited the store today looking for a present for a friend who needed cheering up . Sue was so helpful, compassionate and kind.A rare thing these days in retail stores ! I will return often as she made my shopping experience so nice .
2022年12月19日
自発的なレビュー
FatFace - LYTHAM からの回答
Good Afternoon
Thank you for your review and for sharing your recent in store experience with us. Please be assured that this will be passed onto the crew members involved for you.
I hope you have a great Christmas.
EP
Friendly staff & great quality clothing.
2022年11月17日
FatFace - LYTHAM からの回答
Good afternoon, Alison
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Lytham store.
Take care, JB
Good service, bad sizingService good but annoying that slippers…
Service good but annoying that slippers were far too small even though I had checked the sizing guide before ordering.
2022年11月23日
FatFace - LYTHAM からの回答
Hi Marie,
Thank you for taking the time to leave us a review,
I apologise that the sizing wasn't quite right on this occasion. We will escalate your feedback regarding quality and fit to our garment tech department for review.
Have a great weekend - KS
Very helpful staff
Very helpful staff, gave me a gift box for my purchase to keep it safe as a present.
2022年11月20日
自発的なレビュー
FatFace - LYTHAM からの回答
Thank you so much for this review. We are always super happy to go that extra mile for our customer and your lovely comments will be fed back to our amazing team in store. - RS
I bought some lovely items in the sale
I bought some lovely items in the sale. Fast delivery. Great quality and at sale prices, a bargain!
2022年11月10日
FatFace - LYTHAM からの回答
Good afternoon, Amy
Thank you for your feedback regarding your recent online order.
I am so pleased to hear that your order arrived quickly. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Had a very successful visit to Fatface…
Had a very successful visit to Fatface in Lytham! Bought a lovely green floral tee shirt, my sister bought me a dress for Christmas and we were served by David who was a really good assistant!🤗 He was so friendly without being intrusive, helped get different sizes and gave useful advice. We’ll certainly be back! 👍
2022年10月18日
自発的なレビュー
FatFace - LYTHAM からの回答
Hi Heather thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great, friendly service
I rang up FatFace in Lytham to see if they had a particular dress in my size as they’d sold out online. The lovely lady on the phone (I later found out her name is Jean) said she’d put one away for me for the following day. When I went into the shop, Jean immediately remembered the call and my name. She was so friendly and she plus the purchase made my day.
2022年10月17日
自発的なレビュー
FatFace - LYTHAM からの回答
Good afternoon, Clare
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Lytham store.
Take care, JB
FatFace - LYTHAM からの回答
Hi Sandeep, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
A very successful day shopping.
Your crew member David was very helpful and very informative, nothing was too much trouble and we were very happy with our purchases and can’t wait to go again.
2022年9月16日
自発的なレビュー
FatFace - LYTHAM からの回答
Good Morning Mary,
Thank you for your review. I am happy to hear of your experience in our Lytham store (your feedback has been passed on) I am positive they look forward to your next visit! -KC
FatFace - LYTHAM からの回答
Hello Tony,
Thank you for your 5 star review.
Have a great day!
Take care, CT
The staff at the Lytham shop were very…
The staff at the Lytham shop were very friendly and helpful. It was also neat, tidy and organised.
2022年9月4日
FatFace - LYTHAM からの回答
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
EP
Helpful Employees
Staff are always helpful. Processing returns efficiently and providing information about stock in store.
2022年8月22日
FatFace - LYTHAM からの回答
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Friendly
Friendly, helpful service. Unfortunately, the flip flops my partner wanted were not available in his size, but I later ordered them via your website. They arrived quickly, but very soon after I was gutted to see that all the items we bought/ordered were available in your sale at much reduced prices! Hey ho.
2022年8月9日
FatFace - LYTHAM からの回答
Good Afternoon Nicola
Thank you for your review.
I am so pleased to hear that you were able to order the Flip Flops. I am so sorry to hear about the sale items, they do go so quickly.
EP
My favourite shop 😍
2022年7月1日
FatFace - LYTHAM からの回答
Hi Susan, Thank you for your 5* review - I am so pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon! Take care, LE
FatFace - LYTHAM からの回答
Good afternoon, Thank you so much for your review. We hope you continue to enjoy shopping with us! Have a lovely day, - ES
My go to shop!
Lovely shop with friendly staff. My wardrobe is 99% Fatface I love the styles and the quality of the clothes. I love the sales and being able to bag a bargain!
2022年6月3日
FatFace - LYTHAM からの回答
Good afternoon!
I am so happy to read what a positive experience you had in the store. I will be sure to pass this on to the wonderful team.
I hope you have a wonderful day! DW :)
Lovely jumpsuits
Absolutely gorgeous little jumpsuits!! My granddaughters love them . Excellent quality and very comfortable , great value in the sale .
2022年5月10日
FatFace - LYTHAM からの回答
Hello Jennifer
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new Jumpsuit.
Have a great rest of the Afternoon.
Take care, EP
Fantastic staff
I did an online order for 29 items, I did not get a confirmation email. When said items arrived, the paper receipt only listed 12!
On returning some items, the staff member in the shop had to spend time looking for my official receipt/order. It took him over half an hour. Throughout he was polite, kept me updated, managed to quickly and efficiently serve others..as he was the only staff member in store today.
I was v impressed. His name is david camilleri..at the lytham, lance store.
Please thank him again on my behalf.
2022年5月10日
FatFace - LYTHAM からの回答
Good Afternoon Claire
Thank you for your 5* review and for sharing your recent experience in our Lytham store. Please be assured that I will pass this onto the crew members involved for you.
Have a lovely Afternoon.
EP
Whenever I'm shopping in Lytham Lancs I…
Whenever I'm shopping in Lytham Lancs I always call in their store ,this is where I saw the trousers in a differant colour.I also wanted a white cap sleeved t shirt ,the assistant was so kind and helpul and advised me to order on line as none were available in the warehouse,which I did .
The fit and quality of both items are true to size and definitely value for money Once again a massive thank you.
2022年5月7日
FatFace - LYTHAM からの回答
Hi Kath, thank you for your wonderful review on the Lytham Store. This is so lovely to hear and your feedback will be passed on! Take care, LE
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