Purchased demi blue midi regular. Being 5ft 1in came just above ankles and was a perfect fit. I was also looking to purchase the Elsa Ivory Woodblock dress which being maxi was too long. Sales assista... もっと見る
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I ordered some clothes to be picked up in store, I am disabled and use a mobility scooter and the young man who served me couldn’t be more helpful. He offered to bring out a ramp if I wanted to have a... もっと見る
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Excellent service. I ordered a dress in store the dress was far to long I was going to put it back im only 5ft 3in assistant explained I could order dress in shorter length. It arrived within 2 days.... もっと見る
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Dress is pretty, but flimsier that I expected based on the photo online. It seems to be a very generous fit so I would advise buying one size down. Staff were helpful.
企業が回答しました
企業情報
当該企業による記述
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
連絡先
19 Market Square, FY8 5LW, Lytham, Lancashire, 英国
- 01253 732893
4.8
優良
201件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My favourite shop 😍
2022年7月1日
FatFace - LYTHAM からの回答
Hi Susan, Thank you for your 5* review - I am so pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon! Take care, LE
FatFace - LYTHAM からの回答
Good afternoon, Thank you so much for your review. We hope you continue to enjoy shopping with us! Have a lovely day, - ES
My go to shop!
Lovely shop with friendly staff. My wardrobe is 99% Fatface I love the styles and the quality of the clothes. I love the sales and being able to bag a bargain!
2022年6月3日
FatFace - LYTHAM からの回答
Good afternoon!
I am so happy to read what a positive experience you had in the store. I will be sure to pass this on to the wonderful team.
I hope you have a wonderful day! DW :)
Lovely jumpsuits
Absolutely gorgeous little jumpsuits!! My granddaughters love them . Excellent quality and very comfortable , great value in the sale .
2022年5月10日
FatFace - LYTHAM からの回答
Hello Jennifer
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new Jumpsuit.
Have a great rest of the Afternoon.
Take care, EP
Fantastic staff
I did an online order for 29 items, I did not get a confirmation email. When said items arrived, the paper receipt only listed 12!
On returning some items, the staff member in the shop had to spend time looking for my official receipt/order. It took him over half an hour. Throughout he was polite, kept me updated, managed to quickly and efficiently serve others..as he was the only staff member in store today.
I was v impressed. His name is david camilleri..at the lytham, lance store.
Please thank him again on my behalf.
2022年5月10日
FatFace - LYTHAM からの回答
Good Afternoon Claire
Thank you for your 5* review and for sharing your recent experience in our Lytham store. Please be assured that I will pass this onto the crew members involved for you.
Have a lovely Afternoon.
EP
Whenever I'm shopping in Lytham Lancs I…
Whenever I'm shopping in Lytham Lancs I always call in their store ,this is where I saw the trousers in a differant colour.I also wanted a white cap sleeved t shirt ,the assistant was so kind and helpul and advised me to order on line as none were available in the warehouse,which I did .
The fit and quality of both items are true to size and definitely value for money Once again a massive thank you.
2022年5月7日
FatFace - LYTHAM からの回答
Hi Kath, thank you for your wonderful review on the Lytham Store. This is so lovely to hear and your feedback will be passed on! Take care, LE
Excellent service
Lovely lady in the store in Lytham so helpful and love the blouse I have purchased today.
2022年4月10日
自発的なレビュー
FatFace - LYTHAM からの回答
Good afternoon!
I am so happy to read what a positive experience you had in the Lytham store. I will be sure to pass this on to the wonderful team. I am very pleased to hear that love the blouse that you purchased.
I hope you have a wonderful day! DW :)
Easy Exchange
I ordered a blouse online but it wasn't suitable for me. I took it back to the shop in Lytham where I exchanged it for another top. The staff were very pleasant & helpful. I will definitely shop there again.
2022年4月4日
FatFace - LYTHAM からの回答
Hi Jan, Thank you for your review. I am so pleased to hear that you had a positive exchange experience in the Lytham store - This is wonderful to hear. Take care, LE
FatFace - LYTHAM からの回答
Hi there
I am so happy to read what a positive experience you had in our store. I will be sure to pass this on to the wonderful team. I'm glad that the jacket is brilliant too.
I hope you have a wonderful day! DW :)
Second review ..... because you're worth it ☺️
I've already given FatFace a glowing review but, to reiterate, they are fabulous; my & my husband's favourite shop. Love the, easy to wear, styles & fabrics.
Friendly, helpful & polite staff.
2022年3月11日
FatFace - LYTHAM からの回答
Hi Denise,
Thank you for your 5-star review. Thank you for your feedback it is very valued. Have a lovely rest of your day. LM
Always helpful friendly staff
2022年2月22日
FatFace - LYTHAM からの回答
Hi Sue
Thank you for the 5*star review, pleased to read that your shopping experience has been a positive one and will pass your feedback on to the store. Take care, LM
Nice atmosphere
Nice shop, well laid out.
Jean was so helpful and patient whilst we made our choices and paid.
We'll be back again.
Nice warm shop on a cold and wet Saturday.
Jean was very welcoming and knowledgeable, but not in our faces.
5 stars Jean ....thanks for a great shopping experience.
2022年2月12日
自発的なレビュー
FatFace - LYTHAM からの回答
Hi there
Good afternoon!
I am so happy to read what a positive experience you had in our Lytham store. I will be sure to pass this on to the wonderful team.
I hope you have a lovely weekend - DW
FatFace - LYTHAM からの回答
Good Afternoon Miss P
Thank you for your 5* review regarding the Lytham store. Please be assured that this will be passed onto the crew members involved.
Have a great weekend!
- EP
Was quickly served even thou it was…
Was quickly served even thou it was Christmas returns season, nice store layout, friendly staff
2022年2月1日
FatFace - LYTHAM からの回答
Good Morning Michelle!
I am so happy to read what a positive experience you had in the Lytham store. I will be sure to pass this on to the wonderful team.
I hope you have lovely day! CA :)
Love fatface clothing
Love fatface clothing, very good quality and always lasts. Now also great new baby range, but a little pricey as babies grow out of clothes so fast, so don’t last as long.
2022年1月27日
FatFace - LYTHAM からの回答
Hi Gemma,
Thank you for taking the time to leave us your review.
It’s great to hear that you are enjoying your items! We hope you continue to enjoy your shopping experience with us.
Have a great day!
Thanks again, JH
Really pretty 'Jessica' popover
Really pretty 'Jessica' popover. Will be lovely to wear in the summer. Pintucks, embroidery and shaped hemline really make this top stand out. Quite roomy size wise, a size 16 is still roomy on a size 36D bust and length of the top is down to pocket level on jeans
2021年12月2日
FatFace - LYTHAM からの回答
Hi Yvonne,
Thank you for your 5* review.
I am so glad to hear that you are happy with your purchase. We hope that you enjoy wearing it and continue to enjoy your shopping experience with us.
Have a great day!
Thanks again, JH
FatFace - LYTHAM からの回答
Hi Ms Finestone,
Thank you for your 5* review.
I am so glad to hear that you are happy with the service you received. We hope you enjoy your new purchase.
Have a great day!
Thanks again, JH
Lovely staff
Dress didn't suit me unfortunately but staff member very pleasant and happy to refund. Like their no trouble attitude
2021年12月1日
FatFace - LYTHAM からの回答
Hi Nicolet ,
Thank you for your 5* review.
I am so glad to hear that you are happy with the service you received and that the refund was an easy process. We will ensure that this feedback is passed on to the team and we hope you continue to enjoy your shopping experience with us.
Have a great day!
Thanks again, JH
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